Toll Brothers

  www.tollbrothers.com
  www.tollbrothers.com

Toll Brothers Reviews

Updated October 17, 2014
Updated October 17, 2014
88 Reviews
2.6
88 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Toll Brothers CEO Douglas C. Yearley, Jr
Douglas C. Yearley, Jr
38 Ratings

Review Highlights

Pros
  • The company has great people to work with and great benefits (in 4 reviews)

  • Great people, Great office location, Great benefits, Down to earth, Training, and anything else you could wish for in a job (in 3 reviews)


Cons
  • Employees undermine each other, and upper management does nothing to create a healthier work environment (in 7 reviews)

  • mandatory to work every weekend, safety in model home, long hours, lack of fair compensation (in 6 reviews)

More Highlights

25 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Under staffed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Philadelphia, PA
    Current Employee - Sales Associate in Philadelphia, PA

    I have been working at Toll Brothers full-time (more than 3 years)

    Pros

    Team work. Casual office environment.

    Cons

    Red tape in order to get anything decided on. Decision depends on a small few.

    Advice to ManagementAdvice

    Pay to hire good people. We would all be happier and more productive with more staff.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Typical Corporate Setting - Architecture Dept.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Studio Associate II in Horsham, PA
    Current Employee - Studio Associate II in Horsham, PA

    I have been working at Toll Brothers full-time (more than 3 years)

    Pros

    The company is very large, and as a result, is resilient to most economic downturns. The benefits packages are standard for most larger companies as are the salaries. There are many opportunities to acquire extra pay through overtime, and occasional incentives for increased production beyond the yearly bonuses. The overtime is optional which means that there is a very fair balance between work and life but if you choose to participate, you can make large sums of extra money. There are always new initiatives for employee satisfaction to increase morale in this department.

    Company (not department specific) Perks:
    On campus gym
    Game/Break room
    Lots of friendly people
    Holiday celebration contests/parties

    Cons

    The work is monotonous and will largely go without any type of accolade. Because there are employees that have been here for a while and plan on staying around, there is slim to no chance of upward promotion. The promotions are, as far as can be discerned, not based on any objective data but rather seem to be handed out in terms of year of service or at managers subjective discretion.

    Advice to ManagementAdvice

    Architecture Specific: When implementing large scale updates to the product, allow time for employees to fully finish what they need to before implementing another. The backlog of outdated work will only hurt the company in the end.

    Allow lower level employees to experience more of the company operations outside of the office environment.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Great place to learn.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Project Manager in Seattle, WA
    Former Employee - Assistant Project Manager in Seattle, WA

    I worked at Toll Brothers full-time (more than an year)

    Pros

    If you are new to development this place is great to learn. They have enough money behind them that they aren't as concerned with the little mistakes as they are with keeping the machine moving.

    Cons

    There are a lot of software programs specific to Toll that will take time to learn. There are a lot of systems because they are so large, it can get messy with paper work.

    Advice to ManagementAdvice

    PM's bonus should be based off of how many homes they close.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    good

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Toll Brothers

    Pros

    its fast paced selling environment

    Cons

    work every single weekend. low salary/ commission.

  6.  

    Great at making money. Not great for employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Toll Brothers full-time (more than 3 years)

    Pros

    There are some great people who work or worked there, and that's big plus: But you won't find a lot of ex employees who sing the praises of Toll Brothers. If you are sales person during a boon time, you'll make some good money.

    Cons

    It is normal to work 6 day weeks, upper management is not very creative in marketing and it's very difficult to have a long career here.

    Doesn't Recommend
    No opinion of CEO
  7.  

    Golf Club

    Former Employee - Cart Attendant in Parkland, FL
    Former Employee - Cart Attendant in Parkland, FL

    I worked at Toll Brothers part-time (less than an year)

    Pros

    Camaraderie, freedom to do your work by yourself without supervisors breathing down your neck.

    Cons

    Very anal, golfers can be pissy

  8. 1 person found this helpful  

    Challenging Work, Antiquated Work Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Toll Brothers full-time (more than 3 years)

    Pros

    Focus is on work produced, not time in office. Co-workers are friendly and co-operative. Opportunities to work w/ cutting edge technology.

    Cons

    Poor physical work facilities. Little opportunity for upward mobility & job growth, largely based on time with company.

    Advice to ManagementAdvice

    Improve work facilities. Provide opportunities for career growth.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Up's and Down's with Toll Brothers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Toll Brothers full-time (more than 3 years)

    Pros

    For the most part, the homeowners, office staff and construction staff are good to work with.

    Cons

    Upper management doesn't have good people skills and can be much too demanding most of the time. * hours is not enough...10 hours is not enough...12 hours is not enough. Always want more than you can give. That's why many very good managers and other staff have left.

    Advice to ManagementAdvice

    Be kinder and gentler to your quality staff members, regardless of which area they work in. Yes, you CAN always hire new people, but retaining your current staff who are good at what they do should be your priority, and when I worked for Toll, that was not an option. Now however, I understand all the nasty upper management have either left or were asked to leave. THAT is a good thing.....too bad I no longer live by Toll Brother communities or I would love to go back to work for them.

  10. 1 person found this helpful  

    Great Members, Good Managers, and Poor Pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Toll Brothers part-time

    Pros

    Members of the club treat the staff very well. The tips help to make the pay more reasonable, and management is flexible with hours.

    Cons

    The hourly rate is more than most servers make, but Toll Bros charges a service charge on all checks, which doesn't go to the servers. 12 hour shifts are the norm, and breaks are few and far between.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    My experience fit the Job Description

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Toll Brothers

    Pros

    Pleasant environment to work in.

    Cons

    None that I can think of

    Recommends
    Approves of CEO

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