Toll Brothers
3.0 of 5 57 reviews
www.tollbrothers.com Horsham, PA 1000 to 5000 Employees

Toll Brothers Reviews

Updated Mar 30, 2014

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3.0 57 reviews

                             

89% Approve of the CEO

Toll Brothers CEO Douglas C. Yearley, Jr

Douglas C. Yearley, Jr

(19 ratings)

52% of employees recommend this company to a friend
20 Employee Reviews Back to all reviews
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Golf Club

Cart Attendant (Former Employee)
Parkland, FL

I worked at Toll Brothers part-time for less than a year

ProsCamaraderie, freedom to do your work by yourself without supervisors breathing down your neck.

ConsVery anal, golfers can be pissy

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Challenging Work, Antiquated Work Environment

Anonymous Employee (Former Employee)

I worked at Toll Brothers full-time for more than 3 years

ProsFocus is on work produced, not time in office. Co-workers are friendly and co-operative. Opportunities to work w/ cutting edge technology.

ConsPoor physical work facilities. Little opportunity for upward mobility & job growth, largely based on time with company.

Advice to Senior ManagementImprove work facilities. Provide opportunities for career growth.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Up's and Down's with Toll Brothers

Anonymous Employee (Former Employee)

I worked at Toll Brothers full-time for more than 3 years

ProsFor the most part, the homeowners, office staff and construction staff are good to work with.

ConsUpper management doesn't have good people skills and can be much too demanding most of the time. * hours is not enough...10 hours is not enough...12 hours is not enough. Always want more than you can give. That's why many very good managers and other staff have left.

Advice to Senior ManagementBe kinder and gentler to your quality staff members, regardless of which area they work in. Yes, you CAN always hire new people, but retaining your current staff who are good at what they do should be your priority, and when I worked for Toll, that was not an option. Now however, I understand all the nasty upper management have either left or were asked to leave. THAT is a good thing.....too bad I no longer live by Toll Brother communities or I would love to go back to work for them.

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Great Members, Good Managers, and Poor Pay

Anonymous Employee (Former Employee)

I worked at Toll Brothers part-time

ProsMembers of the club treat the staff very well. The tips help to make the pay more reasonable, and management is flexible with hours.

ConsThe hourly rate is more than most servers make, but Toll Bros charges a service charge on all checks, which doesn't go to the servers. 12 hour shifts are the norm, and breaks are few and far between.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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My experience fit the Job Description

Anonymous Employee (Current Employee)

I have been working at Toll Brothers

ProsPleasant environment to work in.

ConsNone that I can think of

Yes, I would recommend this company to a friend

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America's OK luxury home builder .

Sales Associate (Former Employee)
Austin, TX

I worked at Toll Brothers full-time for more than a year

ProsComfortable work atmosphere, easy to use contracts, forms, letters, and company interface smooth and easy to use, coworkers were nice and interacted well between all levels of management and the building process.

ConsToo focused on cheesy selling techniques and homebuyer functions that only brought the same people every time, always about the bottom line but the economy was bad and people were taking longer, "go sell something"- really?, switched sales managers between locations too frequently.

Advice to Senior ManagementYou would tell us to sell but then get in the way of closing a deal or would give too much to the potential homebuyer that made us look desperate. As a sales associate I called potentials and kept homebuyers updated on building process, but when I took over contracts and you didn't give any of the commission to me I wondered why I was doing my work at all. You also moved sales managers around the community so frequently it was hard for me to ever learn their methods for sales and instead had to focus on the way they organized files, contracts, etc. It was very frustrating because I felt like the higher ups were never happy with our numbers no matter how well we did.

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Okay

Marketing Coordinator (Current Employee)

I have been working at Toll Brothers full-time for more than 5 years

ProsI can definitely say that their benefits are better than other companies for sure. There are some perks for working there. We can get employee discounts for various things. They have flexible hours, which is a bonus.

ConsLong hours and untrained HR staff when it comes to dealing with employee issues. Some staff are required to stay extra hours for the Monday night meetings which are unpaid.

Yes, I would recommend this company to a friend

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Good company to work for

Construction Manager (Current Employee)

I have been working at Toll Brothers full-time for more than 10 years

ProsGreat support from corporate and efficifent systems in place

ConsWork place politics led to decision for lay-offs when housing crisis hit

Yes, I would recommend this company to a friend

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Sales Associate - Toll Brothers

Sales Associate (Current Employee)

I have been working at Toll Brothers full-time for more than a year

ProsQuality well known company; well respected in the industry. Nice work environment, great Sales Managers to learn from.

Consmandatory to work every weekend, safety in model home, long hours, lack of fair compensation.

No, I would not recommend this company to a friend

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I enjoyed my time with Toll for 8 years. They did not hold me back from doing what I do best and be creative.

Sales Manager (Former Employee)
Haymarket, VA

I worked at Toll Brothers full-time for more than 5 years

ProsWhen working with a Project Manager that was open to allowing you to be creative, supported your ideas it was a great placed to go to work. When I saw the potential for changes that I thought would sell, most Management remained open. I worked there when the lines went out the door and when you waited for the 3 might come in each week, so I experienced both sides of the track.

ConsThe pay scale for Toll Brothers does not match that of the other Builders in the area.

Advice to Senior ManagementWhen I was laid off, I received a letter in the mail. It would be considerably more compassionate and professional to have the respect to speak to them personally. Especially an employee who devoted so much time to the success of the Community they helped start and was there from the beginning.

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Glassdoor is your free inside look at Toll Brothers reviews and ratings — including employee satisfaction and approval rating for Toll Brothers CEO Douglas C. Yearley, Jr. All 20 reviews posted anonymously by Toll Brothers employees.