Toll Brothers

  www.tollbrothers.com
  www.tollbrothers.com

Toll Brothers Reviews

Updated December 15, 2014
Updated December 15, 2014
90 Reviews
3.1
90 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Toll Brothers CEO Douglas C. Yearley, Jr
Douglas C. Yearley, Jr
39 Ratings

Review Highlights

Pros
  • The best part of working there was project reviews, when we had the opportunity to speak directly with senior management (in 5 reviews)

  • The company has great people to work with and great benefits (in 4 reviews)


Cons
  • Employees undermine each other, and upper management does nothing to create a healthier work environment (in 7 reviews)

  • mandatory to work every weekend, safety in model home, long hours, lack of fair compensation (in 6 reviews)

More Highlights

27 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great Members, Good Managers, and Poor Pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Toll Brothers part-time

    Pros

    Members of the club treat the staff very well. The tips help to make the pay more reasonable, and management is flexible with hours.

    Cons

    The hourly rate is more than most servers make, but Toll Bros charges a service charge on all checks, which doesn't go to the servers. 12 hour shifts are the norm, and breaks are few and far between.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    My experience fit the Job Description

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Toll Brothers

    Pros

    Pleasant environment to work in.

    Cons

    None that I can think of

    Recommends
    Approves of CEO
  3. 2 people found this helpful  

    America's OK luxury home builder .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Austin, TX
    Former Employee - Sales Associate in Austin, TX

    I worked at Toll Brothers full-time (more than an year)

    Pros

    Comfortable work atmosphere, easy to use contracts, forms, letters, and company interface smooth and easy to use, coworkers were nice and interacted well between all levels of management and the building process.

    Cons

    Too focused on cheesy selling techniques and homebuyer functions that only brought the same people every time, always about the bottom line but the economy was bad and people were taking longer, "go sell something"- really?, switched sales managers between locations too frequently.

    Advice to ManagementAdvice

    You would tell us to sell but then get in the way of closing a deal or would give too much to the potential homebuyer that made us look desperate. As a sales associate I called potentials and kept homebuyers updated on building process, but when I took over contracts and you didn't give any of the commission to me I wondered why I was doing my work at all. You also moved sales managers around the community so frequently it was hard for me to ever learn their methods for sales and instead had to focus on the way they organized files, contracts, etc. It was very frustrating because I felt like the higher ups were never happy with our numbers no matter how well we did.

    No opinion of CEO
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  5. 5 people found this helpful  

    I enjoyed my time with Toll for 8 years. They did not hold me back from doing what I do best and be creative.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in Haymarket, VA
    Former Employee - Sales Manager in Haymarket, VA

    I worked at Toll Brothers full-time (more than 5 years)

    Pros

    When working with a Project Manager that was open to allowing you to be creative, supported your ideas it was a great placed to go to work. When I saw the potential for changes that I thought would sell, most Management remained open. I worked there when the lines went out the door and when you waited for the 3 might come in each week, so I experienced both sides of the track.

    Cons

    The pay scale for Toll Brothers does not match that of the other Builders in the area.

    Advice to ManagementAdvice

    When I was laid off, I received a letter in the mail. It would be considerably more compassionate and professional to have the respect to speak to them personally. Especially an employee who devoted so much time to the success of the Community they helped start and was there from the beginning.

    No opinion of CEO
  6. 1 person found this helpful  

    Mediocre

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Associate in Scottsdale, AZ
    Current Employee - Sales Associate in Scottsdale, AZ

    I have been working at Toll Brothers

    Pros

    Good corporate training structure, if you are assigned to a good sales manager or two then you will be fine. Otherwise you will be given enough rope to hang yourself due to inexperience.

    Cons

    Major downsizing due to real estate market, lack of long term opportunities. Construction is totally male-dominated and resistant to sales input and requests unless you have a buddy-buddy relationship with the PMs.

    Advice to ManagementAdvice

    Foster a better relationship between sales and construction.

    No opinion of CEO
  7. 1 person found this helpful  

    A great learning experience without due compensation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Manager in Berlin, CT
    Former Employee - Sales Manager in Berlin, CT

    I worked at Toll Brothers

    Pros

    The company spends a lot on marketing which makes sales easier to manage. They also have a good CRM to follow up with potential buyers.

    Cons

    They work their employees to the bone! Weekends are a must in sales and taking an occasional Saturday off is highly frowned upon.

    Advice to ManagementAdvice

    Provide more sales incentives for sales staff & build morale.

    Doesn't Recommend
    No opinion of CEO
  8. 2 people found this helpful  

    Overall Good Company - Short on Compensation and Work / Life Balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Project Manager in Raleigh, NC
    Former Employee - Project Manager in Raleigh, NC

    I worked at Toll Brothers

    Pros

    Overall great training and great co-workers. Overall it was a great job and I was able to gain experience in many different facets of the industry. I feel the experience and knowledge gained outweighs the negatives.

    Cons

    Long work hours. Little room for growth as the senior managers have been with the company forever and there are just not many senior positions. Monday evening meetings can last until well after 11pm AFTER working all day....complete waste of time and disregard for personal time. Project Managers WITH FAMILIES beware!! Be prepared to work long hours and many weekends at your families expense....no work/life balance.

    Advice to ManagementAdvice

    Get introduced to the 21st century. Old technology has been replaced many times and will drastically improve company efficiency and performance. WAY WAY too much paperwork needed. NO MORE MONDAY NIGHT MEETINGS!!!! COMPLETE WASTE OF TIME!!!

    Doesn't Recommend
    Disapproves of CEO
  9.  

    Management at Toll Brothers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - IT Professional in Horsham, PA
    Current Employee - IT Professional in Horsham, PA

    I have been working at Toll Brothers

    Pros

    The department that I work in is understanding of family first. This is very important for someone such as myself that has young, school aged children.

    Cons

    Management, management and management. Upper management needs to understand the effects of technology on the business they manage. This is 2008 and we do not use pencil and paper anymore. They need to start respecting our jobs more.

    Advice to ManagementAdvice

    Start respecting the people that keep the company running and keep up with new advances in technology in the field.

    No opinion of CEO
  10. 1 person found this helpful  

    Okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Coordinator
    Current Employee - Marketing Coordinator

    I have been working at Toll Brothers full-time (more than 5 years)

    Pros

    I can definitely say that their benefits are better than other companies for sure. There are some perks for working there. We can get employee discounts for various things. They have flexible hours, which is a bonus.

    Cons

    Long hours and untrained HR staff when it comes to dealing with employee issues. Some staff are required to stay extra hours for the Monday night meetings which are unpaid.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Construction Manager
    Current Employee - Construction Manager

    I have been working at Toll Brothers full-time (more than 10 years)

    Pros

    Great support from corporate and efficifent systems in place

    Cons

    Work place politics led to decision for lay-offs when housing crisis hit

    Recommends
    Neutral Outlook
    Approves of CEO

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