Toni & Guy

  www.toniguy.com
  www.toniguy.com

Toni & Guy Reviews

Updated December 12, 2014
Updated December 12, 2014
35 Reviews
3.0
35 Reviews
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15 Employee Reviews Back to all reviews

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  1.  

    Great Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing
    Current Employee - Marketing

    I have been working at Toni & Guy full-time

    Pros

    If you'd like unparalleled access to top management TONI&GUY is the place for you. Leadership is extremely active and hardworking. There is a great work life balance, which is uncommon in an age where you're typically required to be on call 24/7.
    Bonus Perks:
    TONI&GUY offers stunning workspaces which has actually helped relive stress.
    Female Leadership

    Cons

    it is extremely important to have a solid foundation in your field before beginning a career at TONI&GUY. Guidance and training is readily available, but you should be ready to contribute to the team from day one. If you are a recent college graduate, consider interning with this company before you apply for a position.

    Recommends
  2.  

    Meet some amazing people, and some not-so amazing people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Santa Monica, CA
    Current Employee - Anonymous Employee in Santa Monica, CA

    I have been working at Toni & Guy part-time (more than an year)

    Pros

    -Free hair services for self, family, and friends.
    -40% off most products.
    -Meet amazing, promising artists. Some clients are super sweet, and many lovely co-workers.

    Cons

    -Overworked, underpaid. Wages based on TX wages which is barely enough for sharing a Los Angeles-based lifestyle with several others.
    -Favoritism and lack of consistency with rules.
    -Constantly making new and silly rules:
    ---front desk not allowed to have a garbage can. (Really?)
    ---front desk is supposed to wear horribly ill-fitting cheap vests, implemented rule AFTER hiring (Really??)
    ---front desk not allowed to sit (8 hour days of standing in place). (REALLY?)
    -Director doesn't do a great job with proper communication; reclusive and bullies.
    -When hired, was told I would make easy commission. Once hired, I was told it was next to impossible to make that commission.

    Advice to ManagementAdvice

    Look at my cons and find room for improvement.

    Before joining Toni&Guy as an employee, I regarded the company as a place I'd love to work. Over 5 years before getting hired, I was a client. I loved the people, and they loved me. Once inside, I've found it's not so glamorous.

    Treat your employees like people- not like slaves.

    Doesn't Recommend
  3.  

    Love my job as a Chem tech

    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Toni & Guy

    Pros

    Easy going, laid back work environment. Clients are easy to work with and you are constantly getting more education. Also the ability to move up in tGe company

    Cons

    Working in a mall has its pros and cons. I'd rather the salon not be at the mall..

    Advice to ManagementAdvice

    Always be on your teams side.

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  5. 1 person found this helpful  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hairdresser in Santa Monica, CA
    Current Employee - Hairdresser in Santa Monica, CA

    I have been working at Toni & Guy full-time (more than 5 years)

    Pros

    The company felt family owned and operated

    Cons

    The company felt family owned and operated

    Advice to ManagementAdvice

    more follow through

    Neutral Outlook
  6.  

    Great Education , Amazing Corporate Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist in Dallas, TX
    Current Employee - Customer Service Specialist in Dallas, TX

    I have been working at Toni & Guy full-time (more than 3 years)

    Pros

    Education
    Retail Knowlage
    Marketing
    Business Skills
    Customer Service training

    Cons

    Leadership not getting a good example for younger staff

    Advice to ManagementAdvice

    Lead by example

    Recommends
  7.  

    Experience...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Toni & Guy

    Pros

    If you are looking for experience, this is definitely the place to go. You work on anything they might need next which can range from interior design to billboard all the way to online banner and web micro-sites.

    Cons

    Experience is definitely the only pay off. You don't get payed as much, because they work with a skeleton crew you find yourself doing everything and management usually does not understand their roles in the company so their is a constant shift in titles and positions.

    Doesn't Recommend
  8. 1 person found this helpful  

    Not protecting their brand

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Toni & Guy full-time (less than an year)

    Pros

    It is nice to get free hair services, including color.

    Cons

    No work life balance, no training, no pay for overtime- this is a franchise so may not be true of all locations. However, Toni & Guy corporate is not protecting their brand and making sure that the franchisees are delivering on the promises of the company name.

    Advice to ManagementAdvice

    Check in on your franchisees and make sure that they are conforming to your brand requirements. I work in one of the Hairdressing Academies, and it looks nothing like the images that are promoted by your website. The students are kind of getting the curriculum that they are promised during their admissions meetings, but my school is nothing like I expected it to be based on learning about the history of Toni&Guy and the education division.

    Doesn't Recommend
    Negative Outlook
  9. 2 people found this helpful  

    Only get so far in your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technician
    Current Employee - Technician

    I have been working at Toni & Guy full-time (more than 3 years)

    Pros

    Great work environment and as far as salons go, best place to work for stability.

    Cons

    Its a huge corporation so you're just a number and corporate lets you know you can easily be replaced. You will only get so far in this company. You will never be able to progress past a certain point.

    Recommends
    Negative Outlook
  10.  

    Lots of Promises and very few kept

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSS and Makeup Artist in Dallas, TX
    Current Employee - CSS and Makeup Artist in Dallas, TX

    I have been working at Toni & Guy full-time (more than 5 years)

    Pros

    Free Hair services for all employees
    Make up Classes for Front desk
    Working with people
    If you're trained enough as a makeup artist, you get to go to fashion shows

    Cons

    Very very low pay for a lot of work
    Get called in a lot
    Not enough training for new employees
    Hardly ever have any coverage for the front desk for all locations
    Treated very badly as a new receptionist

    Advice to ManagementAdvice

    Treat the front desk kindly. We do our best, but we're not hairdressers.

    Doesn't Recommend
    Neutral Outlook
  11.  

    Super multi-tasking and demanding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Chandler, AZ
    Current Employee - Anonymous Employee in Chandler, AZ

    I have been working at Toni & Guy

    Pros

    Working for well known salon.

    Cons

    It's very demanding and tedious.

    Advice to ManagementAdvice

    ...no comment.

    Doesn't Recommend

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