Topcon Medical Systems Reviews

Updated March 11, 2015
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Shigehiro Ogino
1 Rating

3 Employee Reviews

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  1. Worst company that I ever worked for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in Oakland, NJ
    Former Employee - Anonymous in Oakland, NJ

    I worked at Topcon Medical Systems

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Free coffee and monthly breakfast.

    Cons

    It's not what you know, its who you know in this company. They promoted a guy from the warehouse to be the Marketing System Specialist. The Marketing Manager have never had any other job in their life. No Experience and No Marketing degree. This Place is a joke. Be careful there, too much politics. Too many old ladies.

    Advice to Management

    The Japanese president who is usually there for 4 years is just there for show. VP's do whatever they want with the corporation money. They hire whoever they want and it is usually someone who is as mediocre as they are, without caring for the company's future. The company does 95% of their sales through their dealers. The sales team and the VP's don't have a clue of what their doing. NO EXPERIENCE and NO SCHOOLING. In the marketing team, there is no one there with a marketing degree. There are no minorities in their sales team not even one, I wonder why....


  2. Human exploitation

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support in Oakland, NJ
    Former Employee - Technical Support in Oakland, NJ

    I worked at Topcon Medical Systems

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Cutting edge technology; Reasonable benefits; Some good people still working there

    Cons

    Poor technical support due to management's failure to understand technical demands. Very low pay compared to industry average; No career growth, unless you talk your way through rather than do even outstanding work; Lack of recognition for hardworking & dedicated people; Company is in large driven by the sales dept. and they earn the most. Engineering, tech support and production are not allowed to provide any direction in even technical matters, unless sales approves; Company is very political, and with a top->down approach; Employees are exploited and if they try to discuss problems that bother them, ultimately they're marked for elimination - everyone is very expandable; Most good technical talent has already left or is planning to leave soon. Human Resources is management's extension and cannot be trusted in reporting any problems. Gossip shapes employees reputation, not their actual achievements that benefit company and customers.

    Advice to Management

    Current management will not appreciate nor understand any advice. For years they've been worrying only about coping with picking up support calls, not understanding anything required to resolve those calls. You cannot manage people in technical teams properly unless you have enough technical skill to understand their daily work demand, and only then you can successfully understand boundaries and create appropriate strategies. Reports and statistics are only as good as the people doing them, and in Topcon, some people in operations and management responsible for reporting technical progress do very dry statistics that don't reflect reality which includes dynamic changes and human factor. Management is so withdrawn and above everyone, they cannot learn to recognize strengths and weaknesses of individual employees to properly utilize them. Management doesn't care to investigate any controversial claims, but take for granted what the hear and label employees based on limited contact and gossip. Some managers are known to place blame for their incompetence on their subordinates (finding scapegoats).


  3. Topcon

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Topcon Medical Systems full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Back-office warehouse employees excellent and very dedicated

    Cons

    enviornment of mis-trust and poor communication between upper management and employees.

    Advice to Management

    need more relevant upper management Industry experience in leading teams to profitability. Internally they are a dealer network but cannot make transition to external sales company



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