Tory Burch Reviews

Updated March 22, 2015
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4.0
31 Reviews
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Brigitte Kleine
41 Ratings

31 Employee Reviews

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  1. Great focus on Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corportate Employee in New York, NY
    Current Employee - Corportate Employee in New York, NY

    I have been working at Tory Burch full-time (more than 3 years)

    Pros

    I love the people I work with and the focus on culture. It is an exciting, fast-paced company that fosters creativity, innovation, and positive relationships.

    Cons

    It is difficult to move up and advance your career here. Promotions come few and far between and salary increases are minimal unless you have competing offers.

    Advice to ManagementAdvice

    Keep up the focus on fostering a good culture. Try to recognize good employees by providing raises/ promotions when they deserve it instead of waiting until they seem like a flight risk.

    Recommends
    Positive Outlook
    Approves of CEO
  2. Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Support in Charlotte, NC
    Former Employee - Sales Support in Charlotte, NC

    I worked at Tory Burch part-time (more than a year)

    Pros

    Friendly coworkers. Great opportunity to learn a lot about the brand.

    Cons

    Hours are not fairly distributed. No growth within boutique.

    Recommends
    Positive Outlook
    Approves of CEO
  3. Great People Culture, Fast-Paced Environment, Demanding Hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Planner in New York, NY
    Current Employee - Assistant Planner in New York, NY

    I have been working at Tory Burch full-time (more than 3 years)

    Pros

    Fast-paced environment makes for an exciting and ever-changing day-to-day. Lots of opportunity for learning and problem solving scenarios. Great people culture helps to appease stressful situations. Employees are extremely driven and passionate about the brand. A collaborative mentality runs throughout all departments, with teamwork being center to any and all successes.

    Cons

    Very demanding hours, with the vast majority of employees putting in >40 hours per week and zero OT compensation. Company lacks any such mentorship programs. Career conversations (re: growth / goals / etc) are consistently unclear and challenging to action on - with unfulfilled promises from Talent team feeling like a reoccurring issue.

    Advice to ManagementAdvice

    Loyalty to the brand is important and has value, and should be a considering factor during promotions and pay raises. Many resignations lately have been due to competitors offering better pay and/or greater responsibility, which TB has often been unwilling to match as a result of the company's ignorance to the importance and $$ value of brand loyalty and accumulated knowledge - skills that can be learned only over time, not taught overnight, and produce more efficient and productive employees. This should not be a foreign concept to our Talent Team, and loyal employees should be considered the company's most valuable investments.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tory Burch

    Pros

    company culture and the people.

    Cons

    offices were under construction at the time, a bit distracting

    Recommends
    Positive Outlook
    Approves of CEO
  6. 3 people found this helpful

    It was fun but I was seasonal so I wasn't there long enough! But in the little time I was there I enjoyed my time!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Houston, TX
    Former Employee - Sales Associate in Houston, TX

    I worked at Tory Burch full-time (less than a year)

    Pros

    The money is really good! I was a sales associate so I got my hourly plus my commission which was really good! They provided my wardrobe and food when needed.

    Cons

    They don't take the time to train there employees well! High turn over rate! Didn't have a good management team at all! Sales Associates aren't allowed to wear the same outfits. Managers show favoritism

    Advice to ManagementAdvice

    Take the time to train there employees correctly!!! Give helpful advice to there team members!

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern in New York, NY
    Current Employee - Intern in New York, NY

    I have been working at Tory Burch

    Pros

    wonderful culture
    team-oriented
    great benefits
    wonderful atmosphere
    loved my supervisor

    Cons

    poor onboarding process
    not organized
    long hours
    not guaranteed job
    departments were divided

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful

    Young, intelligent, hardworking but fun company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Tory Burch full-time (more than 3 years)

    Pros

    This company truly cares about their employees. From Summer Friday's to Employee Appreciation week and annual culture surveys, they put effort into making Tory Burch a nice place to work.

    Cons

    Some people in higher management can be moody and flat out rude. We are expected to embody the Buddy values such as kindness and warmth but this is not always demonstrated by those in power positions. It is also easier in certain departments than others to get raises. The salaries are competitive but you can make a lot more in the same industry by working at a less desirable or cool company.

    Recommends
    Positive Outlook
    Approves of CEO
  9. Sales Support - okay but not forever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Support
    Current Employee - Sales Support

    I have been working at Tory Burch part-time (less than a year)

    Pros

    Excellent core values that all employees take seriously
    Excellent experience and training for customer service serving high-end clientele
    Company trains employees well
    Brand has a lot of recognition so many of the products sell themselves; we have many loyal clients

    Cons

    Your experience depends on how great your managers are. Some are not very organized. The key is to have good scheduling.
    Retail stores have long hours, can be stressful to deal with difficult customers, or with customer issues that may come up.

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful

    Great experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Tory Burch part-time (more than a year)

    Pros

    I worked for the company as a sales associate for a little over two years. My coworkers/managers & I were like a big happy family & I learned so much from the experience.

    Cons

    Retail, in general, is a tough industry to work in.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful

    Great company for growth

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tory Burch

    Pros

    The conpany. The people. Values intact.

    Cons

    There is no process and the internal organization

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