Towers Watson Reviews

Updated August 20, 2015
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Towers Watson CEO John Haley
John Haley
21 Ratings

Pros
  • Managers allow you to have a good work/life balance (in 30 reviews)

  • Nice work environment with free fruits once a week (in 29 reviews)

Cons
  • A lot of reviews have quoted an excellent work/life balance but I don't see it (in 52 reviews)

  • No work life balance during peak seasons (in 12 reviews)

More Pros and Cons

72 Employee Reviews

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  1. Director

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Towers Watson full-time

    Pros

    Some autonomy. Able to work from home but miss out on things since no management methods for staying connected. Awful manager training. Just expected to know how to manage people when promoted to role. Try to do training but falls short.

    Cons

    If work from home, loose connections and loose projects since not face time. People in NY office very protective of their clients and not willing to work together well. Sales are supposed to be for Account Managers but everyone must sell and tough if you are not an Account Manager to get sales credit.

    Advice to Management

    Share sales credit more. It stops people from wanting to help each other with a sale and in the long run reduces the overall wins of work for the company. Also, give younger people more opportunity to be involved in sales without having it hit their billable hours


  2. Helpful (3)

    Business Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Towers Watson (More than 8 years)

    Pros

    Flexible schedule, remote opportunities, good co-workers

    Cons

    Poor management, training and career planning. Who you know will get you far in this company and not necessarily how hard you work.

    Advice to Management

    Hire people with experience in respective fields


  3. Helpful (2)

    Business Analyst - Chicago

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Chicago, IL
    Former Employee - Business Analyst in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Towers Watson full-time

    Pros

    Some of the most amazing colleagues I ever worked with are here. This company has top talent and the culture (for the most part) is positive. The Chicago office had happy hour every month. The training for the Business Analyst role is good with lots of lab opportunities to practice before getting assigned a client. Very flexible culture in terms of working from home.

    Cons

    As a Business Analyst at Towers Watson, if you are assigned to a client with a lousy, incompetent project manager, you are doomed! Some of the project managers at this company are the biggest pains in the butt. They act like they are your "people manager", and they aren't. In addition, being assigned to those "high maintenance" clients...it will eat your life away, and it's not worth it! But, one has very little say who he/she gets assigned to...it all has to do with business needs.


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  5. Helpful (2)

    review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    decent pay and well known

    Cons

    provincial attitudes, closed minded, selfish


  6. Helpful (4)

    Terrible Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Benefits Analyst in Pittsburgh, PA
    Current Employee - Benefits Analyst in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook

    I have been working at Towers Watson full-time (More than 5 years)

    Pros

    Good Pay, work from home sometimes

    Cons

    Management has no Idea what there are doing half the time, high minority turnover rate

    Advice to Management

    Stop hiring and promoting your friends, retain good employees


  7. Helpful (2)

    Ha

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Contractor - Customer Service Representative in Pittsburgh, PA
    Current Contractor - Customer Service Representative in Pittsburgh, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Towers Watson as a contractor (More than a year)

    Pros

    You get a paycheck. Nice location.

    Cons

    Micromanagement Must adhere to a strict schedule Culture of fear Long-term contract appointments

    Advice to Management

    Actually hire your good people; don't keep us dangling on a string saying, "soon".


  8. Helpful (1)

    Ok When in Financial Bind

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Towers Watson full-time

    Pros

    Getting hired at this company is pretty easy because it is a seasonal job. As long as you don't have any felonies or near felony misdemeanors you can get hired. The interview process is basically an information section. They do a background check and will pay for you to get an insurance license. The managers are pretty laid back and for the most part they don't bother you as long as you do your job. They are very understanding for students and needing time off for personal reasons.

    Cons

    The down side is that it is seasonal. Usually you will be let go soon after open season ends at the end of December. They will tell you that it is temp to perm but the truth is that they rarely keep anyone on past early January.

    Advice to Management

    Towers Watson seems to be a good company but for their One Exchange division they waste a lot of money. They spend a lot of money hiring people. They have good training, but also waste a lot of money by not finding a way to keep the good employees on a permanent basis. Give them the opportunity to interview for permanent jobs with other areas of the company. This company hires a lot of well educated people who would be good in other areas of your company but then you let them go because they were hired in a seasonal position. It makes zero sense from both an economic and human resources recruitment perspective.


  9. Helpful (5)

    Great past, but impending changes suck

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ann Arbor, MI
    Current Employee - Anonymous Employee in Ann Arbor, MI
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Towers Watson full-time

    Pros

    I love the work, and the people I work with. It's interesting, and sometimes challenging, which is good. Competitive pay, and great benefits.

    Cons

    Relatively flat hierarchy - no room for promotions without significantly changing your role. My line of business significantly over hired, so there's not enough work at the moment. Company is planning to change all offices to hotdesked open plan.

    Advice to Management

    Make your staffing more flexible - I know there's other in the same role who are overburdened, but because of the new reporting structure my LOB added there's no way to offload that work to me. Don't assume that one office layout or work style fits all. Let everyone work from home, if you're going to take away their peace and quiet and privacy and personal space.


  10. Helpful (2)

    Lead Benfits Systems Administrator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Good benefits, cutting edge technology

    Cons

    Low pay, high stress and no work life balance

    Advice to Management

    Pay more, assign fewer clients.


  11. Unable to synergize

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Bloomington, MN
    Former Employee - Business Analyst in Bloomington, MN
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Ability to occasionally work from home (although not an explicit WFH site).

    Cons

    Training and team synergy suffers.



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