Towers Watson Reviews

Updated April 12, 2015
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62 Reviews
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Towers Watson CEO John Haley
John Haley
20 Ratings

62 Employee Reviews

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  1. Helpful (1)

    Lead Benfits Systems Administrator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Towers Watson

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Good benefits, cutting edge technology

    Cons

    Low pay, high stress and no work life balance

    Advice to Management

    Pay more, assign fewer clients.

  2. Unable to synergize

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Bloomington, MN
    Former Employee - Business Analyst in Bloomington, MN

    I worked at Towers Watson

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Ability to occasionally work from home (although not an explicit WFH site).

    Cons

    Training and team synergy suffers.

  3. Helpful (4)

    Dysfunctional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Nice people, decent pay. Benefits are ok.

    Cons

    Upper management hasn't a clue, long working hours accomplishing little, a lot of political playing.

    Advice to Management

    Make a real plan and stick with it.

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  5. Helpful (5)

    Comp Analyst/ Product Leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in White Plains, NY
    Former Employee - Anonymous Employee in White Plains, NY

    I worked at Towers Watson

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Made a lot of friends, free toilet paper, water, and coffee, and oxygen

    Cons

    Feel like I was in the Twilight Zone but Rod Sterling wasn't there drinking gin and smoking a cigar.

    No career development, awful promotions, bonuses dependent on other units so even if you perform well your bonus may take a hit.

    Poor management, lots of people coasting by doing minimal work while a few are putting in 14+ hour days to make deadlines. Management doesn't do anything about those that cant do the work except move them to different units or makes excuses.

    Management afraid to make tough decisions and get rid of people

    A lot of inner office conflict and turmoil, backstabbing. Departments work out of sync instead of together.

    Company is still using 2 different products instead of using one even though merger was 5 years ago.

    Different countries have different processes, which makes it near impossible with global clients.

    No training or development for current employees.

    Having to pay for parking.

    Decisions made from the top that are negatively impacting the unit as they don't understand exactly how it will impact.

    Having the IT group in the Philippines has been brutal as everything has been delayed and the group hasnt been trained to keep up with the demands of the organization.

    Poor communication all around.

    Consulting offices that are very difficult to work.

    Advice to Management

    For an HR company, this is unacceptable. Take a hard look at your employees and cut the dead weight and reward those that work hard.

  6. Helpful (4)

    Overall, not a good experience. Not many growth opportunities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson full-time (more than 3 years)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    In theory, the company's org structure allows its employees to be exposed to other projects if they are considering pursuing their careers with other departments.

    Generous time off; benefits are ok, not too impressive.

    Tuition reimbursement (depends on your manager's approval)

    Opportunities to work from home for some

    Good work-life balance (depends on your role though)

    Cons

    Company sends good messages to its employees (for example that it supports their professional development), but in reality it all comes down to who your manager is. Unfortunately some employees are too much at mercy of their supervisors, and the senior management doesn't do anything about it. Not surprising that a lot of talented people left recently.

    Salaries are not overly generous.

    Advice to Management

    Company should implement 360 reviews. Currently performance reviews are top-down or horizontal. I strongly believe that employees should have ability to review their managers as well, and feel safe about it.

    C-suite executives should be aware about what happens below the level of their direct reports.

  7. Helpful (3)

    Up and down but with no direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Lead in Pittsburgh, PA
    Current Employee - Team Lead in Pittsburgh, PA

    I have been working at Towers Watson full-time (more than a year)

    No opinion of CEO
    No opinion of CEO

    Pros

    * Decent pay for a call center
    * Paid holidays and a good amount of PTO time to start

    Cons

    * Unrealistic views of how much team members can get done
    * Hiring managers from outside the company rather than from within
    * No real training plan to teach new leaders how to manage time, coach their peers, or address the CSRs
    * Leadership is more interested in numbers and trends than their employees

    Advice to Management

    Take the opinions of others seriously rather than always looking for the easiest way to make something disappear. Truly listen to others rather than silencing or stifling their views. This business can be made or broken by your front-line employees, so don't forget that.

  8. Helpful (1)

    Workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant
    Former Employee - Administrative Assistant

    I worked at Towers Watson full-time (more than 5 years)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great working with highly educated and intelligent individuals.

    Cons

    Maximum work with minimal rewards.

    Advice to Management

    Embrace staff.

  9. Helpful (1)

    Smart People, No Growth potential, Capricious reviews

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson full-time (more than 5 years)

    Neutral Outlook
    Approves of CEO
    Neutral Outlook
    Approves of CEO

    Pros

    Flexibility on how you work
    REALLY smart people
    Work is often interesting - though it can get mundane.

    Cons

    Forced to 'create' your own career - very little guidance and consequently very easy to get lost.
    If you don't meet your billable goal, it really doesn't matter what else you may have done.

    Advice to Management

    Look at the full skill set of your employees - and consider building a rotational program to develop fully well-rounded consultants. You too easily pigeon hole people.

  10. Senior actuarial analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Actuarial Analyst in Atlanta, GA
    Current Employee - Senior Actuarial Analyst in Atlanta, GA

    I have been working at Towers Watson full-time (more than 8 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Smartest people in the industry.

    Cons

    Company is to top heavy and does not take care of the little people. Salaries are lower and hours are longer then other places.

    Advice to Management

    Everyone is not easily replaceable. Even the little people. Take care of the people or the reputation of a low paying sweat shop will deter good people from thinking of working there.

  11. Helpful (1)

    If you enjoy 60 hour work weeks - this is the place for you!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson full-time (more than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Decent Pay
    Telecommute/office location
    Intelligent & nice People

    Cons

    Work life balance (there is none) - Long hours/weekend work. This results from encouraging extra work for additional client billable hours.
    Entering in your time
    Staffing is not adequate
    Minimal number of paid days off
    Medical benefits are sub par compared to other employers
    Some team managers and project managers are disrespectful to staff
    Morale of many many workers can be dismal.

    Advice to Management

    Let people have a life outside of work. Hire more people. Create a positive morale work environment and stop being critical. Don't let a 60 hour work week be the norm!

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