Towers Watson

  www.towerswatson.com
  www.towerswatson.com

Towers Watson Reviews

Updated December 15, 2014
Updated December 15, 2014
410 Reviews
3.3
410 Reviews
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Towers Watson CEO John Haley
John Haley
194 Ratings

Review Highlights

Pros
  • I like that they focus a lot on employee health and work/ life balance (in 30 reviews)

  • Flexible work environment depending upon the office and the manager (in 29 reviews)


Cons
  • A lot of reviews have quoted an excellent work/life balance but I don't see it (in 52 reviews)

  • No work life balance during peak seasons (in 12 reviews)

More Highlights

111 Employee Reviews Back to all reviews

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  1. 3 people found this helpful  

    You are a "temp" , and they only hire the unemployed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Benefit Advisor in Richardson, TX
    Current Employee - Benefit Advisor in Richardson, TX

    I have been working at Towers Watson as a contractor (more than 3 years)

    Pros

    VERY easy to get hired. If you have a Health and Life license and can breathe, you are hired. They hire approximately 1,500 people in August and lay 95% off in December.

    Cons

    I have been with Extend Health, now Towers Watson One Exchange for 3 seasons. It amazes me that Towers Watson professes to be a company that is always striving to improve "employee engagement" and they consult with their clients on how to improve "employee engagement", yet they have a company like ours where they hire thousands of "temps" each year with no intention of offering people full time positions.

    It is EXTREMELY easy to be hired at Extend Health. You merely need to pass the insurance exam, if you have not already, and you need to be unemployed. I say Unemployed, because who in their right mind would leave a permanent position to become a "temp" at One Exchange. So please consider while there are many professionals who are unemployed, there are also people who are unemployed for a reason. So hiring only from the "unemployed" pool puts you at a disadvantage from the get go.

    They spend SO much money on training. It really boggles my mind that it could cost less money to fire and rehire and retrain people every year than it would cost to keep people, invest in them, and develop them into top performers.
    Advice to Management
    Hire your people. Quit SAYING they are valued and SHOW them they are valued.

    Advice to ManagementAdvice

    Hire your people. Quit SAYING they are valued and SHOW them they are valued.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    It's a good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pension Analyst in Philadelphia, PA
    Current Employee - Pension Analyst in Philadelphia, PA

    I have been working at Towers Watson as a contractor (less than an year)

    Pros

    Pay, hours and some employees

    Cons

    Wish it wasn't a temp position

    Advice to ManagementAdvice

    Hire more people, especially young college graduates. We may not all have the work experience, but we're tech savy people.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Good place to start your career but lots of politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in Chicago, IL
    Former Employee - Business Analyst in Chicago, IL

    I worked at Towers Watson full-time (more than an year)

    Pros

    Lots of responsibility, great place to grow and work with smart people.

    Cons

    Tough work-life balance; work from home policy is allowed in some offices but only to encourage longer working hours

    Advice to ManagementAdvice

    Support bottom up ideas; more exposure to upper level management

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Too big for its own good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant in New York, NY
    Current Employee - Senior Consultant in New York, NY

    I have been working at Towers Watson full-time (more than 8 years)

    Pros

    Flexibility, work with smart people, good PTO allowance, stable

    Cons

    Too much bureaucracy - hard to make changes. Business units are very silo'ed, so it's very difficult to rotate into different roles.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    It's ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson

    Pros

    Good people, work with top clients

    Cons

    Limited upward mobility, work is very cyclica, high turnover

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Flexible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Graphic Design in Seattle, WA
    Former Employee - Graphic Design in Seattle, WA

    I worked at Towers Watson full-time (more than 10 years)

    Pros

    Smart and driven people that work there.

    Cons

    I never was given an opportunity to pursue growth in my position which required to keep up with technology and education/training. Lack of software training/education is causing poor performance and low quality in their deliverables. Company value and morale started to deteriorate after the company merger.

    Advice to ManagementAdvice

    Look ahead and anticipate the talent of potential employees and spur growth in their field to keep up with technology.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 3 people found this helpful  

    Decent people and culture; Notoriously weak pay and heavy workload

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Actuarial Analyst in San Francisco, CA
    Former Employee - Actuarial Analyst in San Francisco, CA

    I worked at Towers Watson full-time

    Pros

    - Most people are competent, knowledgeable, friendly and willing to help junior analysts succeed in the long run
    - Free sports drinks in the vending machine
    - Health and Group Benefits promotes a very collegiate environment and there is substantial amount of unity among junior analysts
    - Work can be stimulating depends on the certain client team
    - The company does focus on professional excellence, with an extensive quality assurance process. The firm also fosters internal knowledge sharing and intellectual capital development to help streamlining service delivery and thus optimizing efficiency

    Cons

    - Competence and work ethics of employees can vary on two extremes
    - Certain senior consultants are incapable of controlling their emotions and terrorize everyone that works on their team. They make absolutely no effort to change their behavior, historically drove away few high competent associates due to deteriorating work relationships
    - Work-life balance is a big problem and there seems to be no fix
    - Compensation and benefits are lackluster, very ironic given the firm specializes in benefits consulting. The company has no revenue generation issues, so it's safe to conclude that the firm focuses on compensating individuals who are generating revenue (aka the senior consultants and above, whom are selling projects). However, leadership does need to realize junior analysts are executing the projects and churning out slides and spreadsheets at last nights.

    Advice to ManagementAdvice

    - Pay junior analyst better so that they don't move to competitors, so difficult to replace people with significant experience in this niche industry, especially in the mid-career consultant level
    - Make an effort to understand why work-life balance is a challenge and reward offices with most amount of revenue generated while putting in relatively least amount of hours to promote a competition of managing workload effectively
    - Do not allow incompetent senior people to be people managers. A prerequisite for being a people manager needs to someone who is a "people person" and truly cares about helping junior analysts succeed and be a contributor.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Towers Watson

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Towers Watson full-time

    Pros

    The compensation and bonus was good.

    Cons

    Stressful environment and they over work you. Hard to meet billable hours for bonus.

    Doesn't Recommend
    No opinion of CEO
  10.  

    Administrative Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant in Arlington, VA
    Current Employee - Administrative Assistant in Arlington, VA

    I have been working at Towers Watson full-time (more than 5 years)

    Pros

    Great inter-office camaraderie, typically nice people.

    Cons

    Not alot of room for growth, administrative assistants do not get same flexible schedule as others. Not eligible for yearly bonuses. Actual job description is very vague, responsible for much more than typical administrative assistants. Work Life balance is promoted but not actually an option. Health insurance is awful and expensive especially for a single parent.

    Advice to ManagementAdvice

    Stop over working your employees, offer better and affordable health insurance. Also realize that most of the deliverables you send to your clients would not be able as put together and organized if not for your Administrative Assistant. Not to mention if not for your admin the invoicing and billing process would totally screwed up if not for your AA's! They deserve to get yearly bonuses and not just spot bonuses. They also deserve to have more flexible hours just like consultants and analysts.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Good people to work with & long hours

    Current Employee - Senior Analyst in Stamford, CT
    Current Employee - Senior Analyst in Stamford, CT

    I have been working at Towers Watson full-time (more than 3 years)

    Pros

    Very good learning experience. Great leaders & knowledge to learn & grow

    Cons

    Promotions are entirely based on "Perceptions" - doesn't matter how good of a reviews you get. Your boss needs to be somehow impressed. A little partiality also exists in the system that is often not addressed by senior management due to lack of time/interest.

    Advice to ManagementAdvice

    Please question why some people are promoted without meeting goals & others not promoted even after meeting goals. The idea of getting reviews is to remove "Bias" & be fair to all employees. Don't go by one mans assessment of all associates - question & probe.

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