Towers Watson Reviews

Updated September 21, 2014
Updated September 21, 2014
360 Reviews
3.4
360 Reviews
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Towers Watson CEO John Haley
John Haley
177 Ratings

Review Highlights

Pros
  • I like that they focus a lot on employee health and work/ life balance (in 22 reviews)

  • Smart professionals, great working environment and work/life balance (in 24 reviews)


Cons
  • Work life balance (there is none) - Long hours/weekend work (in 40 reviews)

  • No work life balance during peak seasons (in 8 reviews)

More Highlights

95 Employee Reviews Back to all reviews

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  1.  

    Decent people and culture; Notoriously weak pay and heavy workload

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Actuarial Analyst  in  San Francisco, CA
    Former Employee - Actuarial Analyst in San Francisco, CA

    I worked at Towers Watson full-time

    Pros

    - Most people are competent, knowledgeable, friendly and willing to help junior analysts succeed in the long run
    - Free sports drinks in the vending machine
    - Health and Group Benefits promotes a very collegiate environment and there is substantial amount of unity among junior analysts
    - Work can be stimulating depends on the certain client team
    - The company does focus on professional excellence, with an extensive quality assurance process. The firm also fosters internal knowledge sharing and intellectual capital development to help streamlining service delivery and thus optimizing efficiency

    Cons

    - Competence and work ethics of employees can vary on two extremes
    - Certain senior consultants are incapable of controlling their emotions and terrorize everyone that works on their team. They make absolutely no effort to change their behavior, historically drove away few high competent associates due to deteriorating work relationships
    - Work-life balance is a big problem and there seems to be no fix
    - Compensation and benefits are lackluster, very ironic given the firm specializes in benefits consulting. The company has no revenue generation issues, so it's safe to conclude that the firm focuses on compensating individuals who are generating revenue (aka the senior consultants and above, whom are selling projects). However, leadership does need to realize junior analysts are executing the projects and churning out slides and spreadsheets at last nights.

    Advice to ManagementAdvice

    - Pay junior analyst better so that they don't move to competitors, so difficult to replace people with significant experience in this niche industry, especially in the mid-career consultant level
    - Make an effort to understand why work-life balance is a challenge and reward offices with most amount of revenue generated while putting in relatively least amount of hours to promote a competition of managing workload effectively
    - Do not allow incompetent senior people to be people managers. A prerequisite for being a people manager needs to someone who is a "people person" and truly cares about helping junior analysts succeed and be a contributor.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Decent company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst  in  Atlanta, GA
    Former Employee - Senior Analyst in Atlanta, GA

    I worked at Towers Watson full-time for more than a year

    Pros

    1. Nice work environment with free fruits once a week.
    2. Some company organized events such as 5K run;
    3. Professional trade shows and educational opportunities.
    4. Nice packages when they layoff a department.

    Cons

    It all depends on the people you work with. Some managers needs to get more training to be better managers. Overall I do not have anything very bad to say.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Good company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson

    Pros

    lots of intelligent people working with you

    Cons

    time can be difficult to manage at times

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  5. 1 person found this helpful  

    Good people to work with & long hours

    Current Employee - Senior Analyst  in  Stamford, CT
    Current Employee - Senior Analyst in Stamford, CT

    I have been working at Towers Watson full-time for more than 3 years

    Pros

    Very good learning experience. Great leaders & knowledge to learn & grow

    Cons

    Promotions are entirely based on "Perceptions" - doesn't matter how good of a reviews you get. Your boss needs to be somehow impressed. A little partiality also exists in the system that is often not addressed by senior management due to lack of time/interest.

    Advice to ManagementAdvice

    Please question why some people are promoted without meeting goals & others not promoted even after meeting goals. The idea of getting reviews is to remove "Bias" & be fair to all employees. Don't go by one mans assessment of all associates - question & probe.

  6. 2 people found this helpful  

    A rewarding job with an abundance of work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Benefits Analyst  in  Boston, MA
    Current Employee - Benefits Analyst in Boston, MA

    I have been working at Towers Watson full-time for more than 5 years

    Pros

    There are a large number of smart and helpful coworkers at TW. Always willing to help out. The benefits are decent: Matching 401k, Pension Plan, PTO, flexible work from home scheduling.

    Cons

    The work can be very rewarding and help with career growth, but there is a lot of it. A lot of reviews have quoted an excellent work/life balance but I don't see it. Hours each week range from 45 to 60 on average for most it seems. And for others it's even more. Many people work weekends and nights to keep up.

    The pay scale is awful. Some people are paid quite well and others are underpaid. It's largely based on who hired you and when and it's very hard to "catch up" with salary.

    Advice to ManagementAdvice

    Get more help for people to keep up with their workload. Offer a better salary and base it on merit, not solely years of service with the company.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good, smart people. Don't think much about the culture or employee happiness

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson

    Pros

    Intelligent people who care about doing good work

    Cons

    Still suffering post integration, culture needs some work

  8.  

    A professional, generally well-run company, but change is slow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Developer  in  Reigate, England (UK)
    Former Employee - Senior Developer in Reigate, England (UK)

    I worked at Towers Watson full-time for more than 5 years

    Pros

    A great place to work if you want to be in a pretty large financial services company, and you like being based in a pleasant market town rather than The City.

    Cons

    In my area, many folks had been in post for many decades. Nothing wrong with this in principle but when long-timers dominate a department it can be impossible to effect change.

    Advice to ManagementAdvice

    Watch the demographics of every department; keep a balance of innovators and handle-crankers.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Very solid organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Towers Watson full-time for more than a year

    Pros

    - intellectual capital
    - company values
    - flexibility to work from home
    - offices around the world.
    - good career opportunities if you are a consultant and if you have all actuarial credentials.

    Cons

    - compensation is not attractive compared to competitors
    - vacation, sick leave and paid time off benefits are mediocre
    - operations teams are often not remunerated well and have very limited career opportunities within the organization

    Advice to ManagementAdvice

    Begin using some of the advice you provide to your clients in house.

    Recommends
    Neutral Outlook
  10. 1 person found this helpful  

    OK Company after the merge...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Associate  in  Arlington, VA
    Current Employee - Technical Associate in Arlington, VA

    I have been working at Towers Watson full-time for more than 8 years

    Pros

    Work from home allowed.
    Flexible with life and work schedule.
    Lots of branch offices in the U.S. and can transfer.

    Cons

    After merge with Perrin, it became too corporate.
    Top Heavy
    Too cheap with training and no room to move
    Too high of medical out of expense

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Satisfactory but not challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Investment Analyst
    Former Employee - Investment Analyst

    I worked at Towers Watson full-time

    Pros

    Good colleagues and working environment. This is very important because you are able to ask senior people for advice and stressful moments are infrequent. Competitive basic package.

    Cons

    Rigid structures mean that the job can be very monotonous. Also there are very little performance rewards/penalties to differentiate in employee performance.
    Structure seems top heavy.

    Advice to ManagementAdvice

    Need to make more effort to be offering varied, challenging work to junior employees.

    Recommends
    Neutral Outlook
    No opinion of CEO

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