Towers Watson Reviews

Updated October 16, 2014
Updated October 16, 2014
375 Reviews
3.4
375 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Towers Watson CEO John Haley
John Haley
183 Ratings

Review Highlights

Pros
  • I like that they focus a lot on employee health and work/ life balance (in 28 reviews)

  • Flexible work environment depending upon the office and the manager (in 28 reviews)


Cons
  • A lot of reviews have quoted an excellent work/life balance but I don't see it (in 47 reviews)

  • No work life balance during peak seasons (in 10 reviews)

More Highlights

244 Employee Reviews Back to all reviews

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  1.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in New York, NY
    Current Employee - Director in New York, NY

    I have been working at Towers Watson full-time (more than 10 years)

    Pros

    Freedom, Flexibility, Opportunities, Culture, Colleagues

    Cons

    Complicated org structure makes navigation a challenge

    Advice to ManagementAdvice

    None - seem to be on track

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Professional team and incredibly diligent and smart.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in Boston, MA
    Current Employee - Consultant in Boston, MA

    I have been working at Towers Watson full-time (less than an year)

    Pros

    Professional, smart, diligent, lots of resources, team willing to help

    Cons

    none so far - very satisfied with the environment and the team

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great Company unless you work in the Finance Department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Billing Analyst in Philadelphia, PA
    Current Employee - Project Billing Analyst in Philadelphia, PA

    I have been working at Towers Watson full-time (more than 3 years)

    Pros

    There are opportunities to post out to other departments, but it is very rare and a slow process to transfer out of the Finance Department. The Finance Department is looked down upon and the workers are treated like peons. Management is very hands on and is constantly watching who is at their seats and working. The Department is micro managed from the Director down to the Supervisors. It is a very abrasive and tense environment.

    Cons

    I don't have anything positive to say about personal growth, promotions and leadership except it is very hard to move. The low balled the salaries of the employees just joining the team and the disparity in salaries amoungst the group is very large. Some people make 38,000 and some make 65,000 to do the same exact job.

    Advice to ManagementAdvice

    They need to evaluate the leadership role from the Supervisors up to the VP of the Department and make changes. Talk the talk, but also walk the walk. They have nice meetings but people are afraid to speak up and speak their minds for fear of retaliation or being terminated. Management is unapproachable and too hands on.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Director
    Current Employee - Account Director

    I have been working at Towers Watson full-time (more than 10 years)

    Pros

    -Great, friendly and smart people
    -Opportunity for continuous learning
    -Supportive leadership

    Cons

    -Culture trends towards risk averse
    -Things take longer to change/accomplish than often necessary

    Advice to ManagementAdvice

    Continue the open door policy and outreach to associates of all levels.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    CSR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Pittsburgh, PA
    Current Employee - Customer Service Representative in Pittsburgh, PA

    I have been working at Towers Watson full-time (more than an year)

    Pros

    Hours, pay is ok. Not back to back calls like other companies.

    Cons

    Growing rapidly, attitudes can bring you down.

    Advice to ManagementAdvice

    Make sure that center managers and team leads treat staff with respect. They tend to lose sight of that.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Corporate Finance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Arlington, VA
    Current Employee - Anonymous Employee in Arlington, VA

    I have been working at Towers Watson full-time (more than 5 years)

    Pros

    Allows tele-commuting on a limited basis, Annual Bonuses, good technology. The office space in Arlington is very nice and well maintained. Co-workers are nice, pleasant but there are differences in management styles that are evident and can cause issues between co-workers.

    Cons

    Lack of transparency, poor communication. Love the WW culture, not the new TW culture. No or limited promotions, even for hardworking superstars. Many departures of tenured staff due and positions being moved to PA office.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consulting Actuary in Detroit, MI
    Current Employee - Consulting Actuary in Detroit, MI

    I have been working at Towers Watson full-time (more than 8 years)

    Pros

    Salary is fair. Lots of interesting work

    Cons

    Longer hours can be expected

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 2 people found this helpful  

    A wild ride

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson full-time

    Pros

    There is a lot to be proud of in TW. There is truly an intense focus on doing what's best for clients and there is a lot of opportunity to grow for people who are very bright and self-motivated.

    Cons

    We have gotten very big and it can be difficult to stay connected with colleagues. Account Directors have so many different services to understand they can sometimes oversimplify our offerings to clients.

    Advice to ManagementAdvice

    Keep focused on what associates really care about - the opportunity to do great work and have an impact on clients

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Amazing people, great diverse experiences

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Towers Watson full-time

    Pros

    work flexibility, travel opportunities, great senior leaders, international company, great colleagues

    Cons

    tight /strict deadlines, work life balance can be compromised

    Recommends
    Approves of CEO
  11.  

    Anonymous Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Bloomington, MN
    Current Employee - Anonymous Employee in Bloomington, MN

    I have been working at Towers Watson full-time (more than 5 years)

    Pros

    Flexible hours, still has a pension plan, and company is growing. Everyone that I work with is very knowledgable and very helpful.

    Cons

    High stress at times since I work on many clients. Low pay for the amount of hours and stress you put in.

    Advice to ManagementAdvice

    Pay more attention to your current employee and reward those that deserve it.

    Recommends
    Positive Outlook
    No opinion of CEO

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