Town Sports International Holdings

www.mysportsclubs.com
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Town Sports International Holdings Reviews

Updated June 28, 2015
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2.5
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Approve of CEO
Town Sports International Holdings CEO, President, and Director Robert J. Giardina
Robert J. Giardina
51 Ratings

Pros
  • free gym membership, flexible hours (in 48 reviews)

  • The free gym membership is a pro, yet I was the only one who used it (in 45 reviews)

Cons
  • No work life balance (you are made to feel guilty for taking time off) (in 12 reviews)

  • Very high turnover of managers because they are not respected (in 12 reviews)

More Pros and Cons

107 Employee Reviews

Sort: Popular Rating Date
  1. Front desk

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Town Sports International Holdings

    Pros

    Best managers, flexible with hours, great work environment.

    Cons

    Pay rate.


  2. Dead end

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Systems Support Administrator in Elmsford, NY
    Current Contractor - Systems Support Administrator in Elmsford, NY

    I have been working at Town Sports International Holdings as a contractor (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Free coffee and cake. Also, a massage chair.

    Cons

    Lack of growth, and advancement in career. You are seen as nothing but a number, a body, to get the most menial, monotonous, and tedious tasks to complete.

    Advice to Management

    Start valuing your employees more


  3. Helpful (1)

    Only good if you're at a contract site

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fitness Manager
    Current Employee - Fitness Manager

    I have been working at Town Sports International Holdings full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    If you work for the FitCorp Division at a non-commercial club, then it's not a bad gig, assuming you like the culture of the company who has hired TSI/FitCorp.

    Cons

    The benefits are terrible. They contribute next to nothing for 401K, the healthcare plan is a joke ($70 copay for office visits), and if you need FMLA (maternity leave or medical issue), you must use your vacation time and then take the rest completely unpaid. Pay rates are below market value and it is clear that this company expects a high turnover rate as they clearly don't take care of their employees. The company now leaves most decisions up to the legal department, even though that department doesn't understand fitness, and the whole purpose of why we do what we do. Whenever you operate out of fear, everyone suffers.

    Advice to Management

    Treat employees as though you value them and want them to stick around for the long-haul. Make pay rates fair and equitable (competitive would be nice). Invest in better benefits so your employees can afford to continue working for you. Invest in a short-term disability plan that actually helps your employees heal, rather than worrying that they'll be homeless afterward.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Town Sports International Holdings full-time

    Pros

    good hours
    decent pay
    lots of locations

    Cons

    nothing
    nothing
    nothing
    nothing
    nothing


  6. Helpful (1)

    has potential

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Town Sports International Holdings

    Pros

    Looking forward to change with new board

    Cons

    Climbing the ladder is based on political affiliation


  7. recruiter

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Town Sports International Holdings

    Pros

    Great team Environment and fun perks

    Cons

    None that I can think of


  8. Helpful (1)

    Fake Reviews

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in New York, NY
    Current Employee - Anonymous in New York, NY

    I have been working at Town Sports International Holdings

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You can speak freely about how bad the company treats its employees without them knowing you are telling the truth about the company.

    Cons

    There are too many to list

    They need to stop allowing anonymous reviews made by managers which are fake.

    Advice to Management

    Upper management needs to be removed with people persons, and leaders that can change the system rather than enforce a broken one


  9. Helpful (1)

    Ok company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Town Sports International Holdings

    Pros

    Great place to start off with and to get your foot in the door to get the right amount of experience to move on.

    Cons

    Work life is hard to balance. Hours are long especially during closing time.

    Advice to Management

    Work on fixing all broken systems in order to reduce work load for employees.


  10. Great for personal trainers if you are willing to put in the work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Trainer
    Current Employee - Personal Trainer

    I have been working at Town Sports International Holdings

    Negative Outlook
    No opinion of CEO
    Negative Outlook
    No opinion of CEO

    Pros

    If you work hard you can be very successful
    The facilities are nice

    Cons

    Management
    Work/Life balance - ALWAYS working if you want to make a lot of money


  11. Overall good experience working with a great team.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Town Sports International Holdings (More than 3 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    The environment kept me interested and motivated to stay healthy. I was bale to meet so many people as well as encourage others to be healthy. It is also great to have a free gym membership.

    Cons

    The communication between departments could be so much better. Also, being in a sales position, the job could be more rewarding.



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