Town Sports International Holdings

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Town Sports International Holdings Reviews

Updated September 14, 2014
Updated September 14, 2014
129 Reviews
2.0
129 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Town Sports International Holdings CEO, President, and Director Robert J. Giardina
Robert J. Giardina
69 Ratings

Review Highlights

Pros
  • Free gym membership and that's it- kids could be fun but not set up well for camp so it was more like a babysitting service (in 36 reviews)

  • friendly employees, free gym membership, everyone works together as a team (in 34 reviews)


Cons
  • no work/life balance you are constantly on call from 5am till 11pm and forget about holidays (in 10 reviews)

  • Absolutely no work life balance (in 5 reviews)

More Highlights

23 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Same ol song and dance it is a job just a job liking it is not a requirement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate Employee  in  New York, NY
    Current Employee - Corporate Employee in New York, NY

    I have been working at Town Sports International Holdings full-time for more than 5 years

    Pros

    Gym is free for all employees, can Also workout during lunch time, flexible schedule

    Cons

    Benefits not that good, expensive, may even be cheaper if you get it on your own

    Advice to ManagementAdvice

    Reward those that get the job done. Not those that are friends and just take up payroll space.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    It is all about sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Town Sports International Holdings

    Pros

    If you have a passion for the fitness industry, this is s good place to start as the company tries to provide a great customer service. Check on training programs, they used to have a good system in place.

    Cons

    High turnover rate of employees, starting with the management. Expectations are high with a low pay rate.

    Advice to ManagementAdvice

    Give better pay rate and benefits to keep good employees.

  3.  

    Great Team, Average Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Welcome Team  in  Franklin, MA
    Former Employee - Welcome Team in Franklin, MA

    I worked at Town Sports International Holdings part-time for more than 3 years

    Pros

    friendly employees, free gym membership, everyone works together as a team

    Cons

    Poor management. Good GMs are promoted quickly. Bad GMs are not and therefor spend a lot more time doing mediocre work until they either quite or do something bad enough to get fired.

    Advice to ManagementAdvice

    Better hiring process. Less reliance on online questionnaire.

    Recommends
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Town Sports International Holdings

    Pros

    Free Membership - for the right person in sales money can be made

    Cons

    since going public less employee oriented

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Learning environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Director  in  New York, NY
    Former Employee - Regional Director in New York, NY

    I worked at Town Sports International Holdings full-time for more than a year

    Pros

    Opportunity to grow from a ground level employee into an area Director.

    Cons

    Low salaries for the amount of work that is required.

    Advice to ManagementAdvice

    More recognition for hard workers

    Recommends
    Negative Outlook
    Approves of CEO
  7. 4 people found this helpful  

    It's getting worse! Ugh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Membership Consultant  in  Boston, MA
    Current Employee - Membership Consultant in Boston, MA

    I have been working at Town Sports International Holdings full-time for more than 3 years

    Pros

    Free gym membership
    Great Co-Workers
    Fun members who you

    Cons

    There is no work life balance.
    The 'Open House' grew from once a month to now three! That's three 12 hours of sheduled days a month. ridiculous
    High turnover rate for managers. Not good.

    Advice to ManagementAdvice

    My point goes straight to corporate. Quit with the crap. You overwork your employees and you reward bad behavior all the time. Makes it hard for anyone who works hard to want to try at all.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Alot of pressure. Should care more about their members

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at Town Sports International Holdings full-time for more than 3 years

    Pros

    Decent pay, free membership, meet interesting people

    Cons

    Intense pressure to make goals. Company culture did not support caring about members as mush as I would like.

    Doesn't Recommend
    No opinion of CEO
  9. 2 people found this helpful  

    good starting point

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Town Sports International Holdings

    Pros

    great experience and room to grow

    Cons

    50 hours plus a week

    Advice to ManagementAdvice

    give positive feedback as well as negative

  10. 1 person found this helpful  

    Sales driven environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales  in  New York, NY
    Current Employee - Sales in New York, NY

    I have been working at Town Sports International Holdings full-time for more than a year

    Pros

    if you have a great business director like I have... They lay the foundation of the sales driven environment.. Was able to get great professional development, which made me a beast in sales..

    Cons

    You are as good as your last sale at NYSC.... If you can't handle a high driven, high sales quotes... then you will be fired very soon.. Needs more benefits to have more stability..

    Advice to ManagementAdvice

    Treat your sales guys better... they are the ones keeping your seven figure salaries...

    Recommends
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Great Company with room for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Town Sports International Holdings full-time for more than 5 years

    Pros

    Free membership and discount on personal training

    Cons

    -The hours
    -Workloads can be excessive.
    -Pay is very low considering what you can get elsewhere.
    -benefits, do not get any holidays off

    Approves of CEO

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