Town Sports International Holdings

www.mysportsclubs.com
Engaged Employer

Town Sports International Holdings Reviews

Updated July 25, 2015
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4.0
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Town Sports International Holdings CEO, President, and Director Robert J. Giardina
Robert J. Giardina
15 Ratings

Pros
  • free gym membership, flexible hours (in 48 reviews)

  • The free gym membership is a pro, yet I was the only one who used it (in 45 reviews)

Cons
  • No work life balance (you are made to feel guilty for taking time off) (in 12 reviews)

  • Very high turnover of managers because they are not respected (in 12 reviews)

More Pros and Cons

27 Employee Reviews

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  1. Great Management, okay position

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at Town Sports International Holdings part-time (More than a year)

    Pros

    - Flexible scheduling - Great management - Access to all of the gyms and classes

    Cons

    Like any customer service position, there are difficult customers. But that comes with the territoriy. Since Town Sports is a large company, it also can be difficult to represent the larger brand.

    Advice to Management

    Keep doing what you're doing, but try to get through to corporate more.


  2. Anonymous

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Town Sports International Holdings

    Negative Outlook
    Disapproves of CEO
    Negative Outlook
    Disapproves of CEO

    Pros

    Fitness, free gym membership, meeting other great people. Good place to learn about fitness and network.............

    Cons

    Long hours, low pay, prepare to wear lots of hats

    Advice to Management

    Treat your employees better


  3. Comfortable Career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Trainer in Boston, MA
    Current Employee - Personal Trainer in Boston, MA

    I have been working at Town Sports International Holdings full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    • Builds great relationships with great people • Very flexible work schedules • Control over your own salary • Easy commute if you live in Boston

    Cons

    • Sometimes interferes with personal lives • No week's pay is exactly the same (good or bad) • Strong management skills is a must at all times


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Town Sports International Holdings full-time

    Pros

    good hours decent pay lots of locations

    Cons

    nothing nothing nothing nothing nothing


  6. recruiter

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Town Sports International Holdings

    Pros

    Great team Environment and fun perks

    Cons

    None that I can think of


  7. Helpful (1)

    Be prepared to work LONG hours...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Stamford, CT
    Former Employee - General Manager in Stamford, CT

    I worked at Town Sports International Holdings full-time (More than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Gym Membership, the core staff is really dedicated to helping people.

    Cons

    Good enviornment when I first started, turned more toward greed toward the end as I decided to leave. LONG hours, constant financial reporting, un-realistic sales goals.

    Advice to Management

    A former mentor once told me, Easy on people, tough on results...


  8. Overall good experience working with a great team.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Town Sports International Holdings (More than 3 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    The environment kept me interested and motivated to stay healthy. I was bale to meet so many people as well as encourage others to be healthy. It is also great to have a free gym membership.

    Cons

    The communication between departments could be so much better. Also, being in a sales position, the job could be more rewarding.


  9. If some worked as hard at their job instead of complaining, they would grow

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Manager in Boston, MA
    Current Employee - Customer Service Manager in Boston, MA

    I have been working at Town Sports International Holdings full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Gym membership Growth opportunity A ton of paid training

    Cons

    Conflicting ideas from management Tacky hidden fees Most goals are unattainable

    Advice to Management

    Stick to what you have and adapt with it, don't continuously overhaul all the time


  10. What don't kill you make you stronger.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in New York, NY
    Current Employee - Sales Consultant in New York, NY

    I have been working at Town Sports International Holdings

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great coworkers. Great learning experience.

    Cons

    upper management out of touch.


  11. Helpful (1)

    Tennis Instructor

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Town Sports International Holdings

    Pros

    Friendly and you get a free gym membership.

    Cons

    The office culture is unorganized.

    Advice to Management

    Consider creating an office culture



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