Toys ''R'' Us Reviews

Updated June 22, 2015
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Toys ''R'' Us CEO Antonio Urcelay
Antonio Urcelay
52 Ratings

Pros
  • flexible hours, during busy season (in 41 reviews)

  • It also is a great place for part time job (in 41 reviews)

Cons
  • no training - rude coworkers - very little communication - more interested getting customers to sign up for credit cards then anything else (in 63 reviews)

  • work life balance is not very good (in 26 reviews)

More Pros and Cons

327 Employee Reviews

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  1. ASM

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Houston, TX
    Current Employee - Store Manager in Houston, TX

    I have been working at Toys ''R'' Us (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Work life balance and job security

    Cons

    Pay, financial outlook of company,


  2. Business Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wayne, NJ
    Former Employee - Anonymous Employee in Wayne, NJ

    I worked at Toys ''R'' Us full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Secure, Sense of team, massive wide tech ineterests within company.

    Cons

    Long commute if in NYC, too complex, too many 3rd parties in IT. Mid management can hold you back and it does.

    Advice to Management

    Need to inegrate business and digital side of technology more and remove IT process from business.


  3. Cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier/Sales Team Member
    Former Employee - Cashier/Sales Team Member

    I worked at Toys ''R'' Us

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great customers, nice employees and some supervisors

    Cons

    Horrible managment, no room for advancement, hours sucked, under appreciated.

    Advice to Management

    Get new managment


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  5. Seasonal Team Member

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Sales Team Member in Jacksonville, FL
    Former Employee - Seasonal Sales Team Member in Jacksonville, FL

    I worked at Toys ''R'' Us part-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    They will hire you for the Winter Break, discounts for everything (I was only interested in the games) and a great gig for college students away for break.

    Cons

    Low pay, Low hours, Low motivation...kind of a temporary dead end job, unless you want to be a manager...

    Advice to Management

    Keep up the good work I guess, I was only seasonal so I can't say too much.


  6. Store manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Milton, NY
    Current Employee - Store Manager in Milton, NY

    I have been working at Toys ''R'' Us full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Pays well. great customer base. decent training for new management. computer systems getting updated to make transactions easier.

    Cons

    no payroll to reach high standards the company has set. all work must be done by salaried management due to lack of payroll.


  7. Superviser

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Supervisor in Brooklyn, NY
    Current Employee - Department Supervisor in Brooklyn, NY

    I have been working at Toys ''R'' Us (More than 8 years)

    Pros

    Some of the best things about working for this company are the friendships that i have made and the skills that I have learned. While being at toys r us i have dealt with many different types of people and with that have gain great people and communication skills. I also learned how to work quickly in a high pressure environment

    Cons

    One of the biggest cons about this company is there very little room to move up. They are not looking to promote within its own staff.


  8. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in North Riverside, IL
    Former Employee - Sales Associate in North Riverside, IL

    I worked at Toys ''R'' Us part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Friendly co-workers. Fun stuff around the store.

    Cons

    Managers are inept, too many supervisors for one department. Arrogant managers. Nothing was good enough for them

    Advice to Management

    Appreciate the work done for you instead of being jaded and egotistical.


  9. boring job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Toys ''R'' Us

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    easy going, no one cares what you do or where you go

    Cons

    boring, supervisor is stiff and burnt out. rest of staff is a joke

    Advice to Management

    keep doing what youre doing, as long as you want sales and reputation going to the crapper


  10. never again

    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Toys ''R'' Us part-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Friendly neighborhood, customers are highly understandable and help able

    Cons

    Poor choices over whats more important, such as customer>employee

    Advice to Management

    blow me


  11. Store Manger

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Houston, TX
    Current Employee - Store Manager in Houston, TX

    I have been working at Toys ''R'' Us full-time (More than 3 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Able to manage own schedule.

    Cons

    The pay is slim.

    Advice to Management

    To keep a talented staff, salaries/wage needs to be more competitive.



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