Toys ''R'' Us Reviews

Updated August 28, 2015
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3.0
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Toys ''R'' Us CEO Antonio Urcelay
Antonio Urcelay
60 Ratings

Pros
  • flexible hours, during busy season (in 41 reviews)

  • It also is a great place for part time job (in 41 reviews)

Cons
  • no training - rude coworkers - very little communication - more interested getting customers to sign up for credit cards then anything else (in 63 reviews)

  • work life balance is not very good (in 26 reviews)

More Pros and Cons

529 Employee Reviews

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  1. Meh

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier/Sales in Secaucus, NJ
    Former Employee - Cashier/Sales in Secaucus, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Toys ''R'' Us part-time

    Pros

    PTO location some nice customers/managers who appreciate your hardwork

    Cons

    a lot of managers act like they are in high school crazy customers who like to argue unrealistic goals set for metrics no promotions within for the hardworkers

    Advice to Management

    stop promoting the suck ups!


  2. Decent and fun.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Associate/R'Zone Team Member in Bronx, NY
    Former Employee - Store Associate/R'Zone Team Member in Bronx, NY
    Recommends
    Neutral Outlook

    I worked at Toys ''R'' Us part-time (Less than a year)

    Pros

    Working with toys and games, helping parents figure out what kids want.

    Cons

    Understaffed and poor phone handling.


  3. Inventory Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good pay, nice co workers

    Cons

    Mass layoffs, no job security

    Advice to Management

    Listen to employees. Get rid of So many levels of management


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  5. Fun first job!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Vancouver, WA
    Former Employee - Anonymous Employee in Vancouver, WA

    I worked at Toys ''R'' Us (Less than a year)

    Pros

    Very fun place to work! Perfect for a first job! The people are encouraging and questions are answered when you need them

    Cons

    Not much room to grow and move up in the company.


  6. Fun at times, but also overwhelming at certain times of the year.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Supervisor in Littleton, CO
    Current Employee - Department Supervisor in Littleton, CO
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Toys ''R'' Us full-time (Less than a year)

    Pros

    The people are great. Pay is decent. They're very good with working around availability and requested days off. The management is really good about letting their supervisors task on their own.

    Cons

    Resets come in groups all at once and can be overwhelming, putting employees behind and making it hard to get everything done.


  7. Assistant Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Westhampton Beach, NY
    Current Employee - Assistant Store Manager in Westhampton Beach, NY
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Toys ''R'' Us (Less than a year)

    Pros

    Growth opportunity, fast paced, people

    Cons

    Hour for regular Team members are limited.


  8. Helpful (1)

    Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Wesley Chapel, FL
    Current Employee - Supervisor in Wesley Chapel, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Toys ''R'' Us full-time (More than 5 years)

    Pros

    Great people that want the best for customers. Lots of different avenues to assist customers. Fun events at the store.

    Cons

    Communication issues, no value in employees. Political

    Advice to Management

    Listen to your employees. There's a high turnover for a reason


  9. Standard retail

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Toys ''R'' Us (More than 8 years)

    Pros

    A fast paced environment, great first job for young people, intense holiday season that are fun and exciting.

    Cons

    Intense holiday season albeit fun and exciting, somewhat limited promotional opportunities, high turnover in hourly positions.


  10. sales associate

    Former Employee - Anonymous Employee in Bronx, NY
    Former Employee - Anonymous Employee in Bronx, NY

    I worked at Toys ''R'' Us part-time (More than 3 years)

    Pros

    you meet interesting people there is always something to do when their hours you get hours

    Cons

    You do everything and anything in the store They push metrics (rewards cards, instant credit batteries)

    Advice to Management

    So much that an employee has to do you should treat them a lot better.


  11. Senior Business Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Toys ''R'' Us full-time (More than 3 years)

    Pros

    Fun atmosphere with Toys Everywhere, some room for growth

    Cons

    EXTREMELY Political, do not come here unless you have mastered the art of brown nosing. Also, very little diversity.

    Advice to Management

    Allow fresh talent to grow by removing lower performing managers more quickly



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