Toys ''R'' Us Reviews

Updated June 30, 2015
331 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
Employment Status

Reset
4.0
Rating Trends
Recommend to a friend
Approve of CEO
Toys ''R'' Us CEO Antonio Urcelay
Antonio Urcelay
59 Ratings

Pros
  • flexible hours, during busy season (in 41 reviews)

  • It also is a great place for part time job (in 41 reviews)

Cons
  • no training - rude coworkers - very little communication - more interested getting customers to sign up for credit cards then anything else (in 63 reviews)

  • work life balance is not very good (in 26 reviews)

More Pros and Cons

331 Employee Reviews

Sort: Popular Rating Date
  1. Its retail

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Toys ''R'' Us

    Pros

    fun, fast paced, challenging, flexible

    Cons

    can be tedious, customer service is not an easy job

    Advice to Management

    communication must be strong


  2. keep employees happy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern in Gary, IN
    Former Intern - Anonymous Intern in Gary, IN

    I worked at Toys ''R'' Us as an intern (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    it was ok. i liked it.

    Cons

    the hours. I wish i had steady hours.

    Advice to Management

    keep doing what you're doing. you seem to be successful. Keep the employees happy and you'll have a successful company,


  3. toys r us

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kennesaw Acres, GA
    Current Employee - Anonymous Employee in Kennesaw Acres, GA

    I have been working at Toys ''R'' Us part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I love working here Flexible sched.
    Work life balance
    Meet awesome people during seasonal

    Cons

    Turnover rate is fairly high because people quit often because the training is horrible... I've seen a lot of employees just thrown out to the wolves to only but be devoured and feel as if they are failures


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. fun place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front End Supervisor in Baltimore, MD
    Current Employee - Front End Supervisor in Baltimore, MD

    I have been working at Toys ''R'' Us (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    FUN. you will gain alot of experience. Oppertunity to move up quickly. Hands on. Competitive.

    Cons

    Christmas is a nightmare. The communication isnt all there.


  6. Easy Job, Low Stress

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Supervisor in Hawthorne, CA
    Current Employee - Department Supervisor in Hawthorne, CA

    I have been working at Toys ''R'' Us full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Easy place to work. I'm a department supervisor and I come to work, do my work , and I go home without taking the work home with me. Everyone that works here is really nice and fun. Decent health benefits and 401K options

    Cons

    The hours can be really shaky. If it isn't the holiday season or maybe the summer time don't your hours will be short. As with any other retail company, the annual raises are small.

    Advice to Management

    Have patience


  7. Improve salary for retail workers.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier/Sales Team Member in New York, NY
    Current Employee - Cashier/Sales Team Member in New York, NY

    I have been working at Toys ''R'' Us

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Lovely co-workers.
    Great environment with good perks.
    Flexible.

    Cons

    Only minimum wage.
    Not a lot of hours.

    Advice to Management

    Pay your workers more, we make up the company & are the experience of your customers trip.


  8. Overall this has been a very successful job. This is my first job and I've learned beyond compare.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Team Member in Baytown, TX
    Current Employee - Guest Service Team Member in Baytown, TX

    I have been working at Toys ''R'' Us part-time (More than a year)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    I love all my co workers. They are all very personable and easy to get along with. I also love all the kids!

    Cons

    It's not so fun working during season because of all the difficult customers. Many times there are kids screaming because they didn't get the toys they wanted.


  9. Enjoyable group of co-workers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Toys ''R'' Us

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    -flexible schedules
    -lots of hours available
    -fast pace expereince
    -room to move up within branch

    Cons

    -upper level managment asks for more from employees
    -long interview process
    -heavily rely on card sales


  10. Cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Toys ''R'' Us full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great community. Great benefits available immediately.

    Cons

    Tend to overwork their employees, especially around the holidays


  11. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Armona, CA
    Current Employee - Sales Associate in Armona, CA

    I have been working at Toys ''R'' Us (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Making children smile, watching them light up when they find their toy.

    Cons

    Not having what child is looking for



Showing 331 of 1,542 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.