Trader Joe's Reviews

Updated September 10, 2014
Updated September 10, 2014
629 Reviews
3.4
629 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Trader Joe's Chairman and CEO Dan Bane
Dan Bane
402 Ratings

Review Highlights

Pros
  • Better than average (although used to be fantastic pay and benefits) (in 25 reviews)

  • The crew members are some of the most interesting and quirky people I have ever met (in 49 reviews)


Cons
  • Most managers are extremely lazy and pass all work along to the crew members (in 57 reviews)

  • It can be physically demanding so entry jobs are best for the young and fit (in 39 reviews)

More Highlights

83 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Find a new career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Trader Joe's part-time for more than a year

    Pros

    The benifits is good. the starting pay is $13 an hr so dont cheap yourself.

    Cons

    Leadership is very Foney, they pretend to like you but they dont. All the managers secretly hate their job, so they will make your life hell if they dont like you.

    Advice to ManagementAdvice

    Find a new career if your not happy, support those who add value to trader joes not so much likes.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 5 people found this helpful  

    Fading Glory, Trader Joe's has become a large retailer and is NOT A SPECIAL PLACE TO WORK! Los Angeles area.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member  in  Los Angeles, CA
    Current Employee - Crew Member in Los Angeles, CA

    I have been working at Trader Joe's part-time for more than a year

    Pros

    A little less formal as far as retail, jeans, shorts...
    Small stores, less running around, compared to big box.
    For now, workers are still kind of happy, changing fast.

    Cons

    Now a Big Company and feeling more like it everyday.
    Managers are lazy, standing in groups, doing nothing.
    Company is forcing more short-shifts, 5 hours or less and cutting hours on every shift, forcing higher-paid, experienced workers out.
    If you dare to get a second job to help pay bills, they stop scheduling you but don't really fire you...
    "Merchants" no longer carry keys and are just the managers favorites who kiss ___ and get over paid to stock shelves, they don't help anyone (workers or customers).
    Managers give you an "area" to clean but there is no time given to "keep it clean".

    Advice to ManagementAdvice

    Since you "Know everything", nothing.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    Ok...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew
    Current Employee - Crew

    I have been working at Trader Joe's for more than 3 years

    Pros

    Pay starts above minimum wage.
    friendly environment
    never boring
    customer are always interesting
    you will always learn something new everyday.

    Cons

    Too many poor leaders
    No secure checks and balances
    creepy/rude customers
    HR is hard to access

    Advice to ManagementAdvice

    Our store is currently going through a mass firings and we are losing the customers trust. Customers have brought it to my attention that they have noticed the layoffs, and dislike the atmosphere in store. This tactic of using fear to affect performance is inappropriate and does not allow the employees provide the WOW customer experience. The store has the seven core value for a reason. Just hiring new people because it is cheaper is not more effective. Management needs to know their team and that their employees are the product, without the cheerful employee, Trader Joe's is just like Von's. Customers have their favorite cashiers, demo severs, and helms people. If you get rid of these people you lose customer trust, WOW Experience, and ultimately loyalty.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 6 people found this helpful  

    Very disappointing experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mate (Assistant Manager)
    Former Employee - Mate (Assistant Manager)

    I worked at Trader Joe's full-time for more than a year

    Pros

    Decent pay and great benefits

    Cons

    Complete lack of training for incoming mates. I came with a wealth of experience and felt as if I was being "hazed" for the duration of my tenure, especially from the captain, who was very old school. Very cliquish atmosphere. I can attest that the great "vibe" the public sees as shoppers is far from what TJ's really is.

    Advice to ManagementAdvice

    Develop a training program, embrace people's differences, treat people with respect.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 3 people found this helpful  

    Stores have decreased quality over the past few years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member  in  Merrick, NY
    Current Employee - Crew Member in Merrick, NY

    I have been working at Trader Joe's part-time for more than 3 years

    Pros

    Good benefits (if they didn't screw you out of 30 hours during the change)
    Opportunity for a raise every 6 months
    Some good people

    Cons

    Morale in this company has hit an all time low over the past years, since the change of benefits and the many events of restructuring. Managers sit in the office all day while crew members run the store. Crew members who have been there for a long time and work hard are expected to make up all the work while the slackers slide by, while they end up getting the same raise as the people who work hard because it is a flat rate. Managers gossip with crew members about other crew members.

    Advice to ManagementAdvice

    Start thinking more about the little people. After all, they are the ones who do your job, and are being treated poorly.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 4 people found this helpful  

    I wanted to kill myself working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member
    Former Employee - Crew Member

    I worked at Trader Joe's part-time for more than a year

    Pros

    The pay was okay, when starting to work there the training was the best I have ever received, I felt like they genuinely wanted you to learn unlike most jobs. The product was good that you could speak genuinely to customers about it and the discount was useful although the food isn't too expensive to begin with. Hours are good.

    Cons

    The managers are very disorganized and not helpful but most of all THE EMPLOYEES ARE SO RUDE. I have never had to work with such hateful mean people. Even the managers join in and pick on you. Everyone talks about you (usually poorly) openly despite if it is true or not. I have worked at multiple trader joe's during the short time I stayed there and has happened at every one I've worked at. The managers claim they are here to help you, but burn you when speaking to other employees and play favoritism on person as opposed to work ethic. After working here you will probably have some type of issue with your body because of the type of work as safe as you try to be.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 6 people found this helpful  

    used to be great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mate  in  Kansas City, MO
    Current Employee - Mate in Kansas City, MO

    I have been working at Trader Joe's full-time for more than 10 years

    Pros

    Great customers, usually fun people to work with

    Cons

    The company gives in to bad ideas by people who have little to no knowledge about our products and can barely do the minimum required of them. They make huge changes every year that take away benefits, change store structure, and confuse the employees. If you are part time, and you are an excellent employee, you get the same raise as someone that just shows up to work. It takes too .long to get rid of employees that don't work hard enough. They are promoting people that don't know the basics of grocery.

    Advice to ManagementAdvice

    Utilize your more experienced people and promote them, especially since they usually care more. Stop promoting mates to captain just because of gender, promote the most qualified for the job. Putting people in charge of stores that can't even write an order is shameful. We are losing business to other grocers due to continual stock outages. Our customers are getting tired of it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 5 people found this helpful  

    Seeing the beginnings of age discrimination- lots of favoritism towards younger, "cheap" hourly workers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member  in  Omaha, NE
    Current Employee - Crew Member in Omaha, NE

    I have been working at Trader Joe's part-time for more than 3 years

    Pros

    I like my coworkers. Many managers lack actual management training from business schools. Some are put into these positions out of favoritism by the captain. Our store climate has been taking a huge downturn in employee morale since our new captain came to the store. The new captain "nitpicks" at workers aged 40+, but lets things slip with the young "20 somethings".

    Cons

    Challenges exist with the Dayforce system. In order to get scheduled, you must have a RIDICULOUS amount of availability! The work can be very physically taxing on your body, too.

    Advice to ManagementAdvice

    There are many espoused values, but in actuality adherence to "kaizen" is spotty, at best. We have some managers at our store that should not be in that position- they manage through coercion and threats, instead of actually being leaders that should inspire us to become better at what we do.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 6 people found this helpful  

    Dissapointed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew
    Current Employee - Crew

    I have been working at Trader Joe's part-time for more than 10 years

    Pros

    Even with recent cuts still good healthcare and pay. Overall cool people to work with

    Cons

    Oh where to begin. Pointless restructuring every 4-5 years. Cut in retirement. (went from 15.4% to 10% with no warning). Integrity is core value one yet they have this secret meeting in Dallas and not tell anyone whats happening months later. If you are single you can get promoted but if you have any family obligations no matter how hard you work or skill level it just won't happen. They have a history of either over promising or double speak. And before someone comments about this being a not accurate assesment lets just say I have been around before scanners so I have seen a lot.

    Advice to ManagementAdvice

    Stop tinkering with crew structure. Don't lead people on. Don't say one thing and mean another. Seriously consider crew knowledge and skill level when promoting.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Hiring Process.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Trader Joe's

    Pros

    Nice people,interesting shirts,good environment

    Cons

    takes a while to hear back from

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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