Trader Joe's Reviews

Updated October 14, 2014
Updated October 14, 2014
661 Reviews
3.4
661 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Trader Joe's Chairman and CEO Dan Bane
Dan Bane
420 Ratings

Review Highlights

Pros
  • Great benefits and a great place to work for people who don't mind working hard (in 52 reviews)

  • The benefits are great considering it's non-union part time work (in 47 reviews)


Cons
  • Managers sit in the office all day while crew members run the store (in 64 reviews)

  • It can be physically demanding so entry jobs are best for the young and fit (in 40 reviews)

More Highlights

134 Employee Reviews Back to all reviews

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  1. 12 people found this helpful  

    Hard work. But there is trouble behind the friendly, happy facade...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Crew Member
    Current Employee - Part Time Crew Member

    I have been working at Trader Joe's part-time (more than an year)

    Pros

    Great products, happy customers. Crew mates generally friendly and easy to work with. Management gives leeway most of the time to keep people happy.

    Cons

    Age discrimination...being told you are "slow" and giving the younger people the more fun jobs. Those fired or demoted are older for the most part. TJ's does not acknowledge that accuracy, proper product placement and rotation is more important than how fast you can "throw" product.In its zeal to increase profit, TJ's ignores many practices that cost them money. They'd rather promote a know-nothing younger employee (and what I mean is they haven't been there long enough to know enough to be promoted) than let someone with knowledge and experience get ahead - it's all about how much money you make. Tell me something TJ's...why promote that you pay people well when you look to cut them off when they earn too much? DON'T YOU WANT TO KEEP GOOD PEOPLE?

    Advice to ManagementAdvice

    Standards and practices. Stop nickle and diming with salaries and look at where waste really occurs. Pay attention to how the stores are run. Our store is ignoring frozen. It's a mess - too much product in the freezer, too many cut boxes, product left out of the freezer too long (45-min to one hour in many cases) leading to degradation of product. No rotation. Too many products available for order elsewhere don't get ordered. And some places where shelves are empty and product is in back, the product doesn't get thrown. IF THE PRODUCT IS NOT THERE YOU CAN'T SELL IT, AND WE LOSE MONEY. And it disappoints the customer. Pay attention to the store. TJ's uses nautical terms and considers each store a ship. Well, no sailor worth his salt would run a ship like TJ's does. Ger your act together! Finally, when an employee mentions something or has an idea, listen to the message, don't kill the messenger.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    It "could" be amazing...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mate (Assistant Manager)
    Current Employee - Mate (Assistant Manager)

    I have been working at Trader Joe's full-time (more than 3 years)

    Pros

    Super fun environment! Great people to work with.

    Cons

    Advancement is a hard path with little direction on how to do so...

    Advice to ManagementAdvice

    Rethink recent changes, focus on crew and mate development to further strengthen the company growth.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 3 people found this helpful  

    Fun and maddening at the same time!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mate
    Current Employee - Mate

    I have been working at Trader Joe's full-time (more than an year)

    Pros

    Good benefits, excellent retirement plan. Two wage review periods a year for hourly crew. 10 percent discount on all merchandise...even booze!

    Cons

    Extremely tough on your body...very physical. Descending manager schedule leaves little time for sleep, let alone relaxation during the work week.

    Advice to ManagementAdvice

    50 hour work week for Mates really takes its toll on you physically and mentally.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    Fun atmosphere, low pay but good benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Larkspur, CA
    Former Employee - Crew Member in Larkspur, CA

    I worked at Trader Joe's full-time (more than an year)

    Pros

    Everyone is encouraged to have a good time while they work. I met several people who are still some of my best friends today. If you like to stay active, this is a great job for you as you will be on your feet and moving about all day. It was a great first lesson on how to deal with people in the work place. Your managers aren't necessarily going to be smart, strategic, or even capable but if you can figure out a way to do your job without butting heads, and if you pick the right people to show you the ropes, you will do well.

    Cons

    low pay, no surprise here. It's retail, so hours will be tough, especially at the beginning. Be ready to start your shift at 5 PM and end at 2PM. You're sleep cycle is going to take a thrashing. Growth is very slow. There's only about 3 or 4 levels at a store now so if you want to move up, you're going to be taking on a ton of new responsibilities before you get a title to match. Pay raises are minimal. They may seem good if you look at a percentage of your hourly pay, but considering pay is so low to begin with, it's hard to make any money here.

    Advice to ManagementAdvice

    Define advancement goals more clearly for individuals who wish to move up. The review process could use some restructuring.

    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Good benefits, however experience dependent upon location.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sign Artist
    Former Employee - Sign Artist

    I worked at Trader Joe's full-time (more than 5 years)

    Pros

    Surrounded by a lot of great and different types of food. Job keeps you on your toes, because there is always work to be done.

    Cons

    Management can change quite often.

    Advice to ManagementAdvice

    Communication and proper training is key.

    Recommends
    No opinion of CEO
  7. 3 people found this helpful  

    Used to be great, not so much anymore.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Trader Joe's part-time (more than 5 years)

    Pros

    It's essentially a very easy, mindless job. Hours are somewhat flexible and the other employees are great. Decent benefits, but...

    Cons

    The benefits have been cut. Employees now have to work a minimum of 30 hours per week to qualify for health benefits whereas it used to be 17.5 hours weekly. This has negatively impacted longtime crew members and morale is down. Lots of favoritism. There is also little room for advancement if you're a woman who plans on having a family. We have only 2 (of 12) female managers who work a difficult 10 hr/day ascending/descending schedule, i.e. different times every day of the week.

    Advice to ManagementAdvice

    Start treating employees more fairly across gender and racial lines. I work in an urban environment yet the employees are overwhelmingly white. Also more attention/direction needs to be handed down form a corporate level regarding the changes in the company as of late. Everyone is on edge at my location.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 3 people found this helpful  

    Better than most retail, great short term job, not a viable career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Trader Joe's full-time (more than an year)

    Pros

    Employees are, for the most part, treated with respect.
    10% discount on already cheap products is nice
    Employees are encouraged to be themselves
    Coworker/Customer harassment and abuse is not tolerated
    Job is not as monotonous and boring as most retail jobs…you are never on register for more than 3 hours
    Transferring to other stores all over the country is fairly easy and done consistently, which is great since TJs is located in most major cities.
    Coworkers are fun, intelligent, great attitude (mostly)
    Many customers are kind, interesting, funny. There is definitely a higher level of customer interaction.
    If you work long enough, you can make a decent hourly wage. But it will take a while.

    Cons

    On the flip side of the high level of customer service, you also have customers who expect you to bend over backwards for them which can result in unbelievable requests.
    It is a retail job…it is monotonous. After about 3 months you have learned everything you will learn and then it is just clocking your hours and getting through the day.
    For most employees, schedules are not consistent and in the slow season your hours will be drastically cut without consideration for your financial needs.
    Management unabashedly plays favorites with employees which, if you're not a favorite, will affect your hours and pay.
    Promotions are rare and not based on merit. In the stores in my area, we have had several promotions of people who are simply awful. My store, at least, is ridiculously sexist. Unqualified men get promoted over qualified women constantly.
    Pretty much every long term employee has a back injury.
    Training is virtually nonexistent.

    Advice to ManagementAdvice

    Train employees, don't hire employees if you don't have time to train them.
    Instill actual regimented training programs and stick to them.
    If you want to avoid turnover, treat good employees well.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    No

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Worker in Kansas City, MO
    Former Employee - Worker in Kansas City, MO

    I worked at Trader Joe's part-time (less than an year)

    Pros

    Work at ur job and don't complain

    Cons

    No cplaining in my store so no

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Trader Joe's - Part time crew member review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Bellevue, WA
    Former Employee - Crew Member in Bellevue, WA

    I worked at Trader Joe's full-time (more than 3 years)

    Pros

    Small discount on food, fun coworkers and flexible schedules.

    Cons

    The pay isn't amazing, and it's pretty disorganized with lot's of weird favoritism.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Crew Member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member in Oakland, CA
    Current Employee - Crew Member in Oakland, CA

    I have been working at Trader Joe's full-time (more than 3 years)

    Pros

    Usually an electric atmosphere.

    Cons

    Little emphasis on employee safety. No Sunday or Holiday premium pay.

    Advice to ManagementAdvice

    Increase employee safety awareness. Pay at least time and a half to employees who help their store while sacrificing their holidays.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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