Trader Joe's

www.traderjoes.com
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Trader Joe's Reviews

Updated March 2, 2015
Updated March 2, 2015
269 Reviews
4.0
269 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Trader Joe's Chairman and CEO Dan Bane
Dan Bane
269 Ratings

Review Highlights

Pros
  • Great benefits and a great place to work for people who don't mind working hard (in 56 reviews)

  • The benefits are great considering it's non-union part time work (in 48 reviews)


Cons
  • Managers sit in the office all day while crew members run the store (in 65 reviews)

  • It can be physically demanding so entry jobs are best for the young and fit (in 40 reviews)

More Highlights

269 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Great place to learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Austin, TX
    Former Employee - Crew Member in Austin, TX

    I worked at Trader Joe's

    Pros

    Lots of independence
    Rotating job duties
    Great crew members
    Respectful and excited customers

    Cons

    Emphasis on high sales per person per hour = overworked
    Section leader isnt a promotion = underpaid

    Advice to ManagementAdvice

    Treat the crew like humans not work horses

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member in Burlington, WA
    Current Employee - Crew Member in Burlington, WA

    I have been working at Trader Joe's part-time (more than 3 years)

    Pros

    Benefits are great for the crew

    Cons

    Higher Management are unreasonable to crew

    Advice to ManagementAdvice

    Be good not too bad

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Nice clean store/employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Trader Joe's

    Pros

    Decent benefits fun people to work with.

    Cons

    It's weight lifting job so expect to move some decent weight.

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  5.  

    Crew Member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member in Tampa, FL
    Current Employee - Crew Member in Tampa, FL

    I have been working at Trader Joe's part-time (less than a year)

    Pros

    positive atmosphere, great co-workers, delicious food and the ability to try them, flexible schedule. I love that the store donates the "spoils" to a local food bank.

    Cons

    Very physical work and sometimes it isn't clear what one should be doing when not at the register. There are some male egos that get in the way.

    Advice to ManagementAdvice

    It is clear that corporate cares about their crew members with great benefits and industry leading hourly salaries. Keep up the positive energy!

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    It's great if you can get a good captain, otherwise it's just pretty good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - F/T Crew Member in Hollywood, CA
    Current Employee - F/T Crew Member in Hollywood, CA

    I have been working at Trader Joe's full-time (more than 3 years)

    Pros

    It's a relaxed culture where you can be yourself with tattoos, different hair and unique personalities (as long as you're not crabby to the customers or your crewmates). It also has a really good starting salary (especially if you have previous retail experience). As part of the Crew, you don't specialize. You will work ALL ASPECTS OF TRADER JOE'S. Everyone, from the Captain to the Mates (asst. mgrs.) to the Crew, works register, unloads trucks, stocks shelves, greets customers, works Demo (where they give food samples) and cleans up. TJ's stresses product knowledge, so we have food and wine tastings weekly.

    AND if you make TJ's your career, you can have a very good life, because the Mates make VERY GOOD MONEY ($50k to $90k) and the Captains ($90k+). It's not brain surgery, folks, but if you like people and are friendly and helpful (and patient with others), you will really like Trader Joe's. Oh, yeah, I almost forgot. The benefits are good (in CA, 700 hrs a year qualifies you for health insurance) and for those under 30, you get a yearly bonus (but for those over 30, you get the bonus as an IRA contribution).

    Cons

    Like any job, the job is only as good as its leader, and if you get a crappy Captain or lazy mates, the days can suck. The Captain at my store had 30+ years with the company, but was the most indecisive man I'd ever met. Today this, tomorrow that. It made things confusing. Also some of the Mates came in as managers, so they weren't promoted up from crew. THAT makes a huge difference! The crew would often get angry that they didn't pitch in to help enough due to a perceived sense of entitlement. Then whoever writes the schedule says our sales are low and cuts Crew on the busiest days. We all have to rush around and some have gotten hurt (including me), but we should be grateful to have a job, right?

    Those who work smart aren't always rewarded, while those who have been with the company more than five years seem to put their feet up and do as much of the work as they want to. They have the best shifts, yet the majority aren't the best workers. This leads to a cascade effect where work not done or done incorrectly falls on YOU. And like every other job, there is favoritism, but as long as it doesn't affect my money, I don't care.

    Oh, and the customers. The majority (85%) are nice, but the others? You have to bite your tongue and be kind when you get insulted, treated rudely or yelled at. Remember: the customer is always right, even if they're a ranting nutjob.

    Advice to ManagementAdvice

    When you see a store that's hemorrhaging Crew Members, take a look at the Captain and Mates. Our store has had so much turnover lately, it's surprising. When I ask Crew at other stores if they lose people frequently, most don't. Oh, and managers-- feel free to COME IN THE STORE and talk to the Crew. We're the grunts on the front line of your image, so check in with us and see how we're doing. Many of us have great ideas for improvements.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member in Pittsburgh, PA
    Current Employee - Crew Member in Pittsburgh, PA

    I have been working at Trader Joe's

    Pros

    Convenient, highly transparent management, great level of team work

    Cons

    customers are exhausting, the break room is tiny, there is very little personal space

    Advice to ManagementAdvice

    keep on keeping on

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Trader José

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Crew Member in San Diego, CA
    Current Employee - Part Time Crew Member in San Diego, CA

    I have been working at Trader Joe's

    Pros

    I get to work with food and people all day. It's low stress and a team encironment. Good benefits and good coworkers!

    Cons

    Working late hours could be a con for some people

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Fun place to work - but be prepared to lose work/life balance once promoted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Trader Joe's full-time (more than 3 years)

    Pros

    You meet a lot of interesting people. Trader Joe's has a great reputation both as a store and a employer. There is a sense of comradeship when working with crews who take pride of their work. You really can build long-term friendship here. Also, benefit isn't what it used to be but it's still great!

    Cons

    No work/life balance once you became a mate. Be prepared for with lots of drama and politics - it's inevitable in a close-knitted work place. You can avoid it when you are a crew member, but you'll have to play the game once you're a mate, just to survive.

    Advice to ManagementAdvice

    we pay everything by cash and has no debt, and yet our benefit is decreasing and almost every store is short-staffed? This doesn't sound like the definition of integrity this company trains us for!

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Crew Member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member in Falls Church, VA
    Current Employee - Crew Member in Falls Church, VA

    I have been working at Trader Joe's part-time (more than 3 years)

    Pros

    Trader Joe's has a great environment! 90% of crew members, mates, and captains are very upbeat and put in lots of effort to keep stores running smoothly. There's lots of flexibility for hours and it's not a dead-end job. If you work hard you can get raises and if you choose to, becoming a mate isn't incredibly difficult. Most people just work here for the time being and move one though.

    There's a TJ culture that some would call cult-like. I think it's nice that there's a community at my job. It's welcoming and at times over-bearing, but still nice to experience.

    Cons

    It's a very labor-intensive job. I use an app on my phone to track the distance I walk in a day. It ranges anywhere from 4-8 miles in a 8 hour shift. This includes standing at the registers and taking my lunch breaks. There's also lots of lifting involved and constant bending up and down. Everyone has to be very conscious of how they are working because injuries happen and they happen often. I come home with a sore back, shoulders, arm, legs, and feet. Some days it's worse than others.

    Advice to ManagementAdvice

    I honestly feel bad for mates and captains who work 10 hour shifts since they only get a 30 minutes break just like everyone else. I feel like my lunches zoom by and I can't imagine how fast they go by for them. During the holidays I can barely catch my breath. I think most people would agree that even a 5 minute increase in a break would be great!

    Recommends
    Positive Outlook
  11.  

    Crew Member (Everyone is Part-Time), unless a Mate or Captain

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Crew Member in Algonquin, IL
    Current Employee - Part Time Crew Member in Algonquin, IL

    I have been working at Trader Joe's part-time (more than a year)

    Pros

    Working for Trader Joe's is not rocket science. If you like helping people, cooking (or eating good food), and working hard...Trader Joe's is an awesome place to work! Benefits are pretty awesome too.

    Cons

    Depending on the store, some coworkers can be a little sensitive about what they're asked to do. And the "work life balance" can be a little difficult for people needing specific time's for work. As Trader Joe's schedules according to the "needs of the customer." So if you have open availability you most likely with fit right in.

    Advice to ManagementAdvice

    Spend more time training the people that want (and have the potential) to get promoted.

    Recommends
    Neutral Outlook
    Approves of CEO

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