Trader Joe's Reviews

Updated March 27, 2015
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4.0
275 Reviews
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Trader Joe's Chairman and CEO Dan Bane
Dan Bane
506 Ratings

275 Employee Reviews

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  1. Great Perks, Sometimes Terrible Magaers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Pikesville, MD
    Former Employee - Crew Member in Pikesville, MD

    I worked at Trader Joe's full-time (more than 3 years)

    Pros

    Fun, fast-paced, and high spirited atmosphere.

    Great rate of pay

    Awesome health benefits

    Flexible with your availability

    Cons

    Biggest problem with this company is the managerial staff. Sometimes you will get a great leader running the helm, listening to the opinions of the crew. Other times, you will get someone who has it out for certain people and start a whole investigation for no reason other then they are power hungry and fear their crew members.

    Advice to ManagementAdvice

    Get to know who you are promoting to upper levels as some are just power hungry and do not care about the crew.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. Section Leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Trader Joe's

    Pros

    Trader Joe's is not publicly-traded and the management decisions are made within each of the stores. The atmosphere is fun and lively. The benefits are fantastic for a retail position. Health Insurance is only $60/per month and if an employee is over 30, the company automatically puts up the equivalent of 10% of their annual salary into a 401K on the employee's behalf.

    Cons

    This is still a retail job. The customers will push employees a little harder than in regular grocery stores because they view our courtesy and friendliness as a weakness. If they tried any of these things in Whole Foods or Fresh Market they would get shot down and feel stupid. Trader Joe's employees have to grin and bear it.

    Advice to ManagementAdvice

    Give the Mate's more power to fire lazy crew members.

    Recommends
    Positive Outlook
  3. Loved the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Media, PA
    Former Employee - Crew Member in Media, PA

    I worked at Trader Joe's

    Pros

    I loved working here, the customers were so great and the food and discount was amazing.

    Cons

    Very poor training, I didn't get trained on certain things like their, "Wave to the bus" policy which ultimately got me in trouble for not saying hello to a customer when I was busy.

    Advice to ManagementAdvice

    More training on policies, please.

    Recommends
    Approves of CEO
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  5. Its an amazing company to work for. The people and the atmosphere are great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Trader Joe's

    Pros

    Work around your schedule
    Benefits
    Paid Time Off

    Cons

    Not a one on one growth experience

    Recommends
    Positive Outlook
    Approves of CEO
  6. I worked here for six months while looking for a job in my field. Fantastic short-term gig for me.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Portland, OR
    Former Employee - Crew Member in Portland, OR

    I worked at Trader Joe's part-time (less than a year)

    Pros

    1) Fantastic benefits
    2) Managements treat employees very well
    3) Coworkers are a lot of fun
    4) The work changes a lot during the day. You're on register for one hour, then working product, then helping customers. The lack of monotony made it so much better.

    Cons

    1) It's a grocery store
    2) Not a very data-oriented company
    3) Very uphill battle to gain new skills. It's on you to bug management for new training/opportunities.

    Advice to ManagementAdvice

    Be more open to employees trying to gain new skills

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. Fun, But Physically Taxing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member
    Current Employee - Crew Member

    I have been working at Trader Joe's part-time

    Pros

    - Great benefits (medical, dental, optical if you work 30+hrs/wk consistently; retirement)
    - Can wear jeans at work
    - Develop a "work family"
    - Opportunities for growth
    - Flexible with college schedule
    - Reviews every 6 months

    Cons

    - Physical strain
    - Heavy lifting
    - Lifting awkward objects (bread trays, etc)
    - Multiple coworkers out on disability from work-related injuries

    Recommends
    Positive Outlook
  8. A great place to go to work and fee like family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Trader Joe's

    Pros

    Great work enviroment. Fun to be at work

    Cons

    Scheduling could be better. Uses Dayforce.

    Recommends
    Positive Outlook
  9. Overall a good job but prepare to work hard. Expectations are high and there is always pressure to get the job done.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - F/T Crew Member
    Current Employee - F/T Crew Member

    I have been working at Trader Joe's full-time (more than a year)

    Pros

    Many of the customers are die-hard fans of Trader Joe's, they love the store, they love the crew, and they show it.

    There is always something good at demo and as long as the employee isn't busy or needed elsewhere and it isn't too busy at the demo station (also depending on how long the prep is for the product being demoed), there is generally a chance during the day to give the demo a try.

    Relevant to the previous, since customer satisfaction and product knowledge are so important, there are often bi-weekly if not weekly food tastings, as well as less frequent beer and/or wine tastings as well as other opportunities to try products you haven't tried before or are new.

    Very tight knit crews. There are of course egos, but crew members working together for the common good is part of Trader Joe's core ethos so the crew will always pull together to get the task done when needed.

    Cons

    Not really a con but you will work hard, very hard, and there is a lot of pressure to get your assigned task done, even if it means working all the way up to the eight hour limit after time for lunch is deducted. Also, a lot of lifting and awkward movements with boxes/items is expected and required for the job.

    As stated above, there are egos among both the crew members and the mates (assistant managers) which lead to difficulties. In addition, there is often a lot of inconsistency as to how policies are implemented from mate to mate, not to mention how strictly they are adhered to.

    Advice to ManagementAdvice

    Do more to standardize the internal experience for the crew. Having an "every store is unique in its own way" attitude is great for the customers, but not when it becomes an "every shift is different depending on which mate is on" experience for the employees.

    Eliminating the surplus ranks was probably a good decision, but locking employees in with a very rigid and hard to navigate advancement system is a disservice to your crew members and that has to be changed.

    Recommends
    Positive Outlook
    Approves of CEO
  10. Great place to learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Austin, TX
    Former Employee - Crew Member in Austin, TX

    I worked at Trader Joe's

    Pros

    Lots of independence
    Rotating job duties
    Great crew members
    Respectful and excited customers

    Cons

    Emphasis on high sales per person per hour = overworked
    Section leader isnt a promotion = underpaid

    Advice to ManagementAdvice

    Treat the crew like humans not work horses

    Recommends
    Neutral Outlook
    Approves of CEO
  11. Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member in Burlington, WA
    Current Employee - Crew Member in Burlington, WA

    I have been working at Trader Joe's part-time (more than 3 years)

    Pros

    Benefits are great for the crew

    Cons

    Higher Management are unreasonable to crew

    Advice to ManagementAdvice

    Be good not too bad

    Recommends
    Positive Outlook
    Approves of CEO

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