Trader Joe's
3.5 of 5 570 reviews
www.traderjoes.com Monrovia, CA 5000+ Employees

Trader Joe's Reviews

Updated Jul 8, 2014
All Employees Current Employees Only

3.5 570 reviews

                             

63% Approve of the CEO

Trader Joe's Chairman and CEO Dan Bane

Dan Bane

(372 ratings)

69% of employees recommend this company to a friend
143 Employee Reviews Back to all reviews
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    1 person found this helpful  

    Customer service

    Customer Service (Former Employee)
    Studio City, CA

    ProsBenefits good people and it's fun

    ConsThere isn't any cons it's all good.

    Advice to Senior ManagementNone

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Fun and Physical

    Part Time Crew Member (Former Employee)

    ProsLoved the staff and management, work was exciting and went fast, lots of product sampling and training.

    ConsWanted longer hours.. benefits could be a little better.. overall is a friendly place to work though.

    Advice to Senior ManagementTry to give more full time positions.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Fun, friendly company to work for.

    Crew Member/Sign Artist (Former Employee)
    Morgan Hill, CA

    ProsTJ's has such a laid-back environment, and everybody treats each other like family. Weekly tastings, regular reviews with opportunity for pay increase, and extremely flexible hours at the Crew Member level. I worked on the sign team and spent my hours in artistic therapy.

    ConsIt's basically a mix of retail and foodservice, and many customers will treat you with little to no respect and make outrageous requests & demands. If you can deliver customer service with a positive attitude despite the occasional obstacle, it's no biggie.

    Advice to Senior ManagementNobody's perfect but you guys are doing pretty well by your people. Kudos!

    Yes, I would recommend this company to a friend

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    love the culture of this company. customers are happy to be shopping there.

    Sales Associate (Current Employee)

    Prosgreat culture, good benefits, and fun environment

    Conshard physical work. schedule can be very difficult for families

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great company to work for

    Part Time Crew Member (Former Employee)
    Albuquerque, NM

    ProsGood benefits, good people. I enjoyed the people that I worked with, and I appreciated that Trader Joe's lets you try their foods so you know what you're working with. It's a positive place to work. Difficult to get in because so many people want to work there, but once you're in you're one of the lucky ones...who works in grocery stores.

    ConsMonotonous, repetitious, physically demanding. Dealing with a lot of customers, and during the holiday season can be an enormous amount of pressure. There's an underlying corporateism, and the company continues to get more corporate. Mostly, just dealing with the kinds of people who come into a grocery store...which means just about all kinds of people. Gotta be good with customers. Or else...what are you doing working in a grocery store?

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great job.

    Crew Member (Former Employee)
    Centreville, VA

    ProsAlways a friendly environment full of smiling face.

    ConsStaffing, I was not able to get the hours I wanted.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Part time crew member

    Part Time Crew Member (Former Employee)
    Los Angeles, CA

    ProsGreat benefits, solid company in this economy, great compensation, diverse responsibilities throughout the day, fun co workers

    ConsRetail working hrs, very physical labor

    Yes, I would recommend this company to a friend

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    Great job while in college

    Crew Member (Current Employee)
    San Francisco, CA

    ProsAll of the crew is super fun and easy to get along with, the management really cares about you, there is never a dull moment because there is always something to do, it's a very active job and you get to talk to a lot of fun customers. Night hours work well since I'm in school and they're super flexible around class schedules. They understand that I don't plan on being here forever and they are totally cool with it.

    ConsSince it's active, it can be pretty exhausting. The hours can be kind of hard to work with, like 4-midnight or 4 am-12 noon. Some crew members are annoying but that's obviously going to vary between stores.

    Advice to Senior ManagementKeep being friendly and caring about the crew, it's a great feeling

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Best job I've ever had - except for the pay

    Crew Member (Former Employee)
    Palo Alto, CA

    ProsI really enjoyed working at Trader Joe's. While the store was open, the number one priority was to make the customers happy. We could hand out free samples, make small talk, give stickers to crying kids, or even come to work in a costume! We were never nitpicky about returns and could even replace items without seeing the defective one. ("Last time I bought tomatoes, they went bad really quickly." - "I'm sorry about that. Here, please have another box of tomatoes for free!") After the store closed, the crew had a lot of fun while restocking the shelves and cleaning the store. We could even play pranks on the manager.

    ConsThe job started out at minimum wage and no benefits (health insurance, sick leave, etc don't kick in until after 6 months of employment). Employees performing satisfactorily get regular raises of about 50 cents every 6 months, up to a maximum of $20/hour for non-salaried crew members. Not a bad deal if you want to scan barcodes and clean up juice spills for a decade or more; but not all that amazing for a college student who just needs a temporary job for two years until graduation.

    Sometimes restocking the shelves can be hard physical labor. Especially when heavy boxes are stacked several layers high in the stock room and you have to reshuffle everything to get to the one box you need.

    Advice to Senior ManagementPlease don't stack several heavy boxes on top of each other. It's a real pain to get to the bottom box.

    Yes, I would recommend this company to a friend

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    After years in the "grocery business", this is so much better than what I'm used to.

    Anonymous Employee (Current Employee)

    Pros-Performance based. Hours are there if you have open availability and a desire to work hard.
    -Starting pay is more than fair considering the state of the retail world in 2014.
    -Product driven company. If you love food, then this is the place to be. No wasting time with lottery machines, money orders, patio furniture, bus passes, gift card malls, coinstar machines, all the things that bog down the "traditional" grocery store.
    -Non union. Unless you like being a slave to a seniority list or being at the whim of union leaders and their unrealistic contract demands, then work hard, have a good attitude, and you'll be fine.
    -10% employee discount may be lower than other companies, but considering that most things are already value priced, it's a nice bonus.

    Cons-You will work nights and weekends, but who really wants to sit in an office 8-5 Monday through Friday, fighting traffic both ways and all the crowds on the weekend?
    -Medical benefits may be hard to qualify for as a part timer, but unless you've been sleeping under a rock for 20 years, that's just the world we live in.
    -Each store is unique. Find a store with a captain that shares your ideals and experience. Otherwise, you probably won't get the job to begin with or you'll just be frustrated.

    Advice to Senior ManagementI understand the profitability of sales per square foot, but the store backroom areas are perilously tight. Much time is wasted just trying to navigate through product to get it on the sales floor.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at Trader Joe's reviews and ratings — including employee satisfaction and approval rating for Trader Joe's CEO Dan Bane. All 143 reviews posted anonymously by Trader Joe's employees.