TransUnion Reviews

Updated April 10, 2015
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3.5
156 Reviews
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Jim Peck
59 Ratings

156 Employee Reviews

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  1. Helpful (3)

    Getting many (but not all) things right.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Vice President in Chicago, IL
    Current Employee - Senior Vice President in Chicago, IL

    I have been working at TransUnion full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Transunion has recognized the need to balance internal and external talent and has been bringing in a lot of experienced, external new hires.

    Cons

    Hiring is difficult due to a bad model for titles and a really bad model for compensation. Compensation is weak compared to industry models in healthcare, banking and technology (where we say we are trying to position ourselves).

    Benefits overall are pretty weak also making it difficult to attract talent.

    Advice to Management

    Recognize that in the competition for talent we must have sensible titles (that are industry recognizable) and competitive salary. Salaries at much deeper levels in the organization need to have more at risk pay (leaning larger bonus opportunities).

    Trying to explain to candidates (with 10+ years experience) how a bonus for $2500 makes any sense is difficult at best and a complete comedy at worst.

  2. Helpful (1)

    great co-workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TransUnion

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good benefits. Co-workers were great.

    Cons

    Corp cares more about saving money than than the value of their associates.

  3. This is one of the best companies I've had the pleasure of working for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst in Greenwood Village, CO
    Current Employee - Senior Business Analyst in Greenwood Village, CO

    I have been working at TransUnion full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    TransUnion believes in their employees and strives to ensure a work/life balance, while working towards promoting internally vs. externally.

    Cons

    There's a lot of great work to be done. Staffing appropriately for the workload could be improved.

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  5. Great company on a great and positive rebranding journey!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President Human Resources in Chicago, IL
    Current Employee - Vice President Human Resources in Chicago, IL

    I have been working at TransUnion

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Leaders and work empower you to do your best each day. Many moving parts but all are aligned in the right direction to move TU forward.

    Cons

    Nothing noted yet at TU

    Advice to Management

    Further encourage the innovation and culture of I own it.

  6. Helpful (2)

    Changing and growing company with a bright future -- IF they fix internal structures and processes quickly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at TransUnion full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Obvious investments in the organization and people to change the way the company operates and the culture - new building renovation in Chicago and elsewhere, new brand, changeover of staff from "old way of thinking" to "new way of thinking," positive vibes and energy for employees, more focus on employee engagement and satisfaction.

    Cons

    Still defunct processes - creates many inefficiencies, still have many employees who are not skilled to move forward in today's digital business world, understaffed in some areas - takes longer than it should to get things done. We need much better B2B marketing focus.

    Advice to Management

    Title structure is very strange. I am a very experienced person, but have a "lower level" title which was not understood prior to me actually working at TransUnion. My title does not reflect my experience, nor does it make sense (I'm not consulting at TransUnion - I actually work at TransUnion) and reflects negatively internally in terms of influence and perception. Doesn't make me feel valued as an employee.

  7. Helpful (5)

    Not very many promotional opportunities for minority women

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TransUnion full-time (More than 8 years)

    Pros

    Great high school & college internship programs, good medical/dental benefits, new open floor/team building space at corporate location with new gym and cafe.

    Cons

    Promotions for those that do less work, more work for those that are more qualified and already overworked.

    Advice to Management

    Take a further look into opportunities for advancement for minority females as well as those that are more qualified in general before giving promotions just based on one project or task.

  8. Helpful (4)

    Out of Touch Management Group

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Chicago, IL
    Current Employee - Sales in Chicago, IL

    I have been working at TransUnion full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Very nice and courteous midwestern people and coworkers

    Cons

    No one speaks up - all are fearful of speaking up. Senior management is egotistical, elitist and completely out of touch of what it takes to be in the information services - customer centric business. Career progression opportunities are non existent and less existent for minors and females.

    Advice to Management

    Listen more and be more open minded to people who have different backgrounds and perspectives.

  9. Across the board transformation to drive growth and employee development. Information for Good is real!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at TransUnion full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fast pace, growth opportunities, products and services drive entire economies and help develop middle classes around the worls

    Cons

    Internal systems back-office systems are dated and ineffective which creates tremendous frustration

    Advice to Management

    Continue investments to upgrade internal systems and process

  10. Helpful (7)

    Rule by fear and Rotten Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at TransUnion full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    On-site gym is convenient. Pay is decent if you are male. Some have great work-life balance; others are overworked.

    Cons

    First and foremost: If you've been fired or suddenly get a poorly justified negative performance review, document everything, and perhaps get legal advice ASAP before signing anything away.

    Now on to the substance: The lifers who have wormed their way to middle management rule by fear. You can smell it every time someone is fired. People huddle with their heads down in their cubicles and hope they're not next. If you speak up against them, expect to be fired or to have fabricated failures on a performance review. Don't underestimate the influence they've amassed. They've got HR reps and people in all groups in their pockets, so you have surprisingly few places to turn to.

    Lots of the blame game goes on. Junior employees learn quickly from veterans at the company. Finger pointing is the company sport. Something didn't get done? Well it's his fault, not mine.

    Advice to Management

    You have a group of SVPs and Directors breeding a toxic work environment. Many talented folk you want to keep have been pushed out, and you're going to lose more if they're allowed to continue to do as they please.

  11. Helpful (5)

    Process kills developer passion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Chicago, IL
    Current Employee - Software Engineer in Chicago, IL

    I have been working at TransUnion full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    There was a good PTO package - it's since changed to a use it or lose it policy...

    Cons

    Passionate programmers write great code, but process and red tape kills passion - and QUICKLY. Disaffected programmers write poor code, and poor code makes management add more process in an attempt to “make” their programmers write good code. That just makes morale worse...

    Comp isn't great for the ammount of red tape I put up with as a developer

    Advice to Management

    If you're going to say you are practicing agile development, and are having your recruiters say you are practicing agile - THEN PRACTICE AGILE!!!

    A project where you decide before you start a product cycle the features that must be in the product, the ship date, and the assigned resources is a waterfall project. Using terms like “stories” and “sprints” just adds a crunchy agile shell, and it’s madness to think anything else.

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