Travelers Companies

www.travelers.com
Employer Engaged

Travelers Companies Reviews

Updated February 25, 2015
Updated February 25, 2015
218 Reviews
3.0
218 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Travelers Companies Chairman & CEO Jay S. Fishman
Jay S. Fishman
218 Ratings

Review Highlights

Pros
  • Most (though not all) managers are supportive of the HR line on work/life balance (in 45 reviews)

  • Great Benefits / Salary is at upper end for most all adjusting jobs (in 44 reviews)


Cons
  • There is zero work/life balance with micro-management of every aspect of the job (in 30 reviews)

  • Upper management says new tools are there to help but in fact cause three times more work (in 21 reviews)

More Highlights

218 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Worked for Travelers for 7 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Underwriter in Tampa, FL
    Former Employee - Underwriter in Tampa, FL

    I worked at Travelers Companies full-time (more than 5 years)

    Pros

    Stable company with good benefits.

    Cons

    Management shows a lot of favoritism.

  2.  

    Great pay, petty scoring metrics.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Representative in Houston, TX
    Current Employee - Claims Representative in Houston, TX

    I have been working at Travelers Companies

    Pros

    I enjoyed the pay, the benefits, and my coworkers. If you want to be a claim handler or underwriter it's a great place to be, you can move up.

    Cons

    The scoring metrics are very petty and stupid. Out of the entire office of about 50 csr's only 7 made a bonus.

    Advice to ManagementAdvice

    Stop being so rigid on the quality metrics.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Travelers Companies

    Pros

    Conservative, structured, by the book

    Cons

    Too strict in new concepts

    Advice to ManagementAdvice

    Allow to think differently

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Claim rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Representative in Columbia, SC
    Former Employee - Claims Representative in Columbia, SC

    I worked at Travelers Companies (more than 3 years)

    Pros

    Good benefits. Salary. Great team of people in office.

    Cons

    To much pressure/ not realistic goals to hit metrics

    Advice to ManagementAdvice

    Appreciate the staff.

    Doesn't Recommend
    Positive Outlook
  6.  

    Good co as a whole but some of the bus units within the co are terrible due to inexperience mgrs running those units.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Underwriter in Naperville, IL
    Former Employee - Underwriter in Naperville, IL

    I worked at Travelers Companies

    Pros

    Large company with many opportunities

    Cons

    Inexperience managers in some of the business units with very limited people skill sets as it relates to how they treat the agents and people that report to them..

    Advice to ManagementAdvice

    Consistently focus on hiring experience managers that has a liking an skill set for people (i.e., agents & direct reports)..

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Travelers St. Paul

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Information Engineer in Saint Paul, MN
    Current Employee - Associate Information Engineer in Saint Paul, MN

    I have been working at Travelers Companies full-time (more than 10 years)

    Pros

    Excellent PTO, good benefits, On-Site Wellness Center, work from home flexibility

    Cons

    Minimal raises and bonuses, east coast management, numerous offshore/onshore contractors

    Recommends
    Neutral Outlook
  8.  

    Commercial Insurance Underwriter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriter in Chantilly, VA
    Current Employee - Underwriter in Chantilly, VA

    I have been working at Travelers Companies full-time

    Pros

    Good people
    Okay hours
    Benefits
    Stability
    Good long term career prospects

    Cons

    Mgmt
    "Ivory tower" mentality
    Slow career growth in mid/short term
    Less than mediocre pay for area. Mgmt refuses to accept higher cost of living adjustment for metro dc

    Advice to ManagementAdvice

    Listen to the field
    Don't ask for too much
    Be less demanding towards risk control

    Recommends
    Positive Outlook
  9.  

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Workforce Specialist in Hartford, CT
    Current Employee - Senior Workforce Specialist in Hartford, CT

    I have been working at Travelers Companies full-time (more than 3 years)

    Pros

    Reasonable pay. 5% 401 k match

    Cons

    Moved to a 365/24/7 model

    Recommends
    Positive Outlook
  10.  

    Good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Travelers Companies

    Pros

    Good training, high standards, successful company, focus on excellence and employee growth, decent benefits, potential for advancement, ethical environment, supportive colleagues

    Cons

    Boring work, soul-killing processes, lack of creativity, jack of all trades master of none work methods, cynicism, unimaginative, excessive risk aversion

    Advice to ManagementAdvice

    Weed out unimaginative managers

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11.  

    Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Travelers Companies

    Pros

    Great benefits, good mobility for career in some areas, training & development

    Cons

    Long Hours, limited exposure in certain areas, limited advancement

    Recommends
    Positive Outlook
    Approves of CEO

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