Travelex Reviews

Updated August 16, 2015
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Anthony Wagerman
2 Ratings

Pros
  • great working environment and a good place to start off at, easy to get a job there and esay work (in 6 reviews)

  • It is possible to work from home (in 2 reviews)

Cons
  • Working hours are not regular and make it difficult to plan anything outside of work; work-life balance is poor (in 3 reviews)

  • Senior management not so helpful (in 4 reviews)

More Pros and Cons

29 Employee Reviews

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  1. employees with a range of work ethics making sweat shop wages regardless.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend

    Pros

    easy to get time off flexible work hours downtown DC Gym in the building coffee maker (although the coffee tastes awful)

    Cons

    compensation HR department sides with Management Managers who are in their position due to friends and family biases that carry over between departments regardless of ones work ethic.

    Advice to Management

    Try and retain your top talent by paying them a competitive wage and get rid of some of the people who are barely competent enough to correctly complete their day to day responsibilities. This would help morale and show others that you respect and admire hard-work.


  2. Helpful (4)

    Overworked and underpaid, it's a sweatshop.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Doesn't Recommend
    No opinion of CEO

    Pros

    Good location in DC near 2 metro stops Free gym in the building

    Cons

    Extremely underpaid compared to other companies Under average benefits compared to other companies Misleading growth opportunities Low employee morale and high turnovers An environment of "burn-outs" due to high workloads, lack of appropriate prioritization, internal politics, and lack of employee engagement/motivation Leaders are not authentic, they don't engender trust Poor leadership behavior is never acted upon Totally inefficient internal processes & outdated systems HR sides management

    Advice to Management

    Pay employees more money and offer better benefits Hire competent managers Buy Herman Miller chairs Keep promises you make Value your employees better, take care of them better (not just upper management) and see what happens


  3. Glad to have moved on

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Washington, DC
    Former Employee - Analyst in Washington, DC
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Great co-workers Able to accumulate vacation time.

    Cons

    fractured deparments zero growth opportunities managers lacked knowledge of basic processes within companies Senior executives all British; were very condescending to those in the Australian, Canadian and American offices

    Advice to Management

    consolidate one central North American office!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Horrible management and business plan

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook
    No opinion of CEO

    I worked at Travelex full-time

    Pros

    None, I can't think of one positive thing to say about this company!

    Cons

    If you are looking to work for a disorganized company you found it!

    Advice to Management

    Replace ALL current management and create a business plan (and stick with it) for the markets sold into.


  6. Not Pleasant.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Generation in New York, NY
    Current Employee - Lead Generation in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Travelex full-time (More than a year)

    Pros

    Not much, older culture on the Global Business Side and people were extremely reserved. No one to really train, or help you.

    Cons

    Poor training Smile and dial Most of the firms they asked you to follow up with were poorly selected

    Advice to Management

    Better training, data mining.


  7. No opportunity for advancement, Horrible Management.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Learn about World Trade and Finance.

    Cons

    Airport security is a hassle to get through everyday, low pay, horrible hours, no opportunity to move up in the company, feel like you are trapped in a dead end job.

    Advice to Management

    Do better.


  8. Worst Company

    Current Employee - Sales Consultant in New York, NY
    Current Employee - Sales Consultant in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    None that I can think of.

    Cons

    Very disorganized. Management only care about themselves.

    Advice to Management

    Hire managers that care about their employees.


  9. Find something better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Travelex full-time

    Pros

    Easy job, mostly great coworkers.

    Cons

    Not an enjoyable work environment. Base pay hasn't changed in years, no real raises. No room for growth.

    Advice to Management

    Treat employees better.


  10. Helpful (1)

    Only OK for students or those unemployed looking for a decent retail salary

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in London, England (UK)
    Former Employee - Sales Consultant in London, England (UK)
    Doesn't Recommend
    No opinion of CEO

    Pros

    Compared to other retasil jobs, this is more comfortable as there is no requirement to stand up for long periods. The job of changing money is relatively easy.

    Cons

    Huge amounts of pressure from management to sell various products to customers, most of whom do not want to purchase these products. This leads to a situation where counter staff are pressured into annoying customers as they push for sales. Pay is relatively low compared to a standard office job, and bonuses are practically non-existant, yet the mount of money an individual can make the company in one days work can be in the tends of thousands. Working hours are badly managed, with 9-12 hour shifts with only half hour breaks, often very long delays till a break is given (e.g. 7 hours after starting).

    Advice to Management

    Fairer renumeration or adequate bonus for staff would ensure greater job satisfaction rather than the feeling of being taken advantage of. More importance on the welfare of staff, and less emphasis on sales of products and performance figures that encourage staff to turn away business that would negatively impact on their averages.


  11. Disrespectfull and unsupportive management.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant
    Current Employee - Sales Consultant
    Doesn't Recommend
    No opinion of CEO

    Pros

    Friendly co-employees A nice variety of customers to mingle with Friendly hr department interacting with different cultures around the world.

    Cons

    Poor management poor training draining (shift work) hours very poor pay lack of management support no praise for accomplishments falsely given hope about opportunities within the company undervalued employees forced to do jobs outside your 'job description' unrealistic targets

    Advice to Management

    Value your employees more Evaluate the people in management hire someone with a bussiness qualification increase the salary... especially the high performers promote internal employees don't lie



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