Triage Consulting Group Reviews

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Triage Consulting Group CEO Brian Neece
Brian Neece
7 Ratings

10 Employee Reviews

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  1. Great starting job for a new graduate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in San Francisco, CA
    Current Employee - Analyst in San Francisco, CA

    I have been working at Triage Consulting Group full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    This is an extremely low stress environment, with lots of opportunities to display team communication, leadership, and personal growth. There are many opportunities to grow professionally in this firm, and the network of people is great here.

    Cons

    As a young professional I want to work extremely hard and gain some professional acknowledgement for my efforts. The firm seems to value time spent working over the quality of work.

    Advice to Management

    Offer commission based salaries, and more opportunities for bonuses. Also develop a standard career path for analysts as well.

    Triage Consulting Group Response

    Jan 26, 2015HR Director

    It’s great to hear Triage has helped develop your communication, leadership and network through various opportunities. We value hard work and will continue to recognize employees for their effort and ... More

  2. I worked full time at Triage for 2 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate in San Francisco, CA
    Current Employee - Associate in San Francisco, CA

    I have been working at Triage Consulting Group full-time (more than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    -Fun, social group of young people
    -good work/life balance

    Cons

    -Promotions not based on merit, rather tenure
    -Incredibly dry work

    Advice to Management

    Keep it transparent and stop skimping on small things like casual dress, or bonuses

  3. Helpful (2)

    Good entree into healthcare and consulting but very narrow in scope

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Associate in San Francisco, CA
    Former Employee - Senior Associate in San Francisco, CA

    I worked at Triage Consulting Group full-time (more than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good project management and managerial experience

    Cons

    You only experience a small sliver of the healthcare sector

    Advice to Management

    Expansion into other lines of business

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  5. Not exactly what you expect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Consultant in San Francisco, CA
    Current Employee - Associate Consultant in San Francisco, CA

    I have been working at Triage Consulting Group full-time (less than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    If you are interested in Healthcare, but want to work on the business realm, Triage is a great place. However, our clients are exclusively hospitals, so there isn't much exposure to other healthcare fields. As someone who is interested in the healthcare business, I feel that I am getting a great knowlege base of how hospitals operate and generate revenue, as we work to recover lost cash from insurance companies once accounts have been written off by hospitals as uncollectable. Triage has great work life balance (M-F 8-5:30/6), the people are great and you work in teams of anywhere from 2-8 members. It is a relatively young company which makes the work day more fun. Plus the office is in San Francisco which is a great place to be right out of college. If you are on a travel project, the travel benefits are great as well.

    Cons

    On a daily basis, tasks are relatively mundane(especially as an Associate): you are on the phone with insurance companies (often time talking with offshore representatives) and in front of the computer all day (not much client interaction). Triage is not really "consulting" per say - associates and senior associates are mostly auditing and sending out bills/appeals to insurance companies for additional reimbursement. It was not what I expected when I interviewed - I was prepared for much more "consulting" rather than auditing and billing. I think that the reason Triage's attrition rate is so high is because there is not much room for growth - associates and senior associates pretty much do the same work.

  6. Helpful (2)

    Nice if you drink the Kool-Aid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate in San Francisco, CA
    Current Employee - Associate in San Francisco, CA

    I have been working at Triage Consulting Group full-time (less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    - Rotation of projects every 3 to 4 months to keep things fresh and new
    - Lots of opportunity to receive feedback and see how your are growing professionally
    - Great place to gain technical knowledge and management skills
    - Young environment

    Cons

    - Lack of diversity, ethnicity and age wise (almost all white and in their 20s) . Also for most upper management workers , Triage has been the the first and only company they have ever worked at. There is a lack of diversity in knowledge due to that. There is VERY little outside knowledge coming into the company.
    - Really fraternity/sorority-like. If you weren't apart of a frat or sorority- be ready to feel left out often.
    - If you don't become a Triage cheerleader and drink the Kool-Aid you are looked down upon.
    - Compensation doesn't fit the cost of living in SF, unless you live with your parents or you have zero student loans, you can't survive on the salary in SF. When the avg rent in SF is more than half your monthly income, that's an issue.

    Advice to Management

    recruit outside of frats and sororities, acknowledge people who are intelligent and have the skill set needed to become management rather than doing it by popularity and tenure.

  7. Auditing, NOT consulting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Associate in San Francisco, CA
    Current Employee - Associate in San Francisco, CA

    I have been working at Triage Consulting Group

    Approves of CEO
    Approves of CEO

    Pros

    - Co-workers are young and like to socialize, which makes work and teams more fun
    - Nice travel balance: depending on project, travel varies and could be 100% in town, or on client site 1/2/3 weeks out of the month. This is great as it minimizes burn out
    - Work life balance: required to work 45 hours a week, which is great for consulting. However, keep in mind that you are not consulting, you are auditing, and those 45 hours suddenly are not as appealing
    - Leadership experience: after less than 2 years, could be promoted to a Senior and can manage your own team

    Cons

    - Doing work for the company's main business, CPR- Comprehensive Payment Review (read: auditing, billing and rebilling claims, calling insurance companies all day), is monotonous, boring, and unfullfilling
    - Salary is calculated based on "market rates" i.e. the company is low-balling, especially in San Francisco terms
    - If you are looking for a career in consulting, my suggestion is to look elsewhere

    Advice to Management

    Be involved and serve as a model to everybody at the firm, especially new employees. It is encouraging and makes a big difference by positively influencing perceptions of their job and of the company

  8. Helpful (1)

    Intellectual environment. hires the best and brightest, slow management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Associate in San Francisco, CA
    Current Employee - Associate in San Francisco, CA

    I have been working at Triage Consulting Group

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Triage's strengths is its workers -- bright, young, enthusiastic. They work hard to cultivate a vibrant company culture that feels smaller than the company is. Compensation package is attractive, especially after the scheduled one year raise.

    Cons

    There is a fixed promotion schedule (21 months), regardless of individual strengths. Pay is the same for all employees of the same skill level. A lot of the work involves calling the customer service lines for insurance companies (most of an employees first four months), which is not emphasized during the recruitment process. At the same time, the work does become more demanding and challenging as you work your way up the company.

  9. Helpful (3)

    Good place for new hires, but long term success and talent drained lack of leadership.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Manager in San Francisco, CA
    Current Employee - Manager in San Francisco, CA

    I have been working at Triage Consulting Group

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    1) PTO 4, 5, and 6 weeks depending on tenure.
    2) Triage hires fun people; they are the #1 reason to come to work every day.
    3) Hours are decent (45) for a consulting job, but then again, this is not really consulting. More like claim auditing.
    4) The founders were good people. The top three Principals are good as well. Much respect.
    5) Decent training ground for MS Office products. This is a lame Pro, isn't it?

    Cons

    1) The first Principals promoted from within the company have a laundry list of performance issues, ranging from misinformation to the client, contradictory statements, inappropriate comments to staff and clients, among others. They refuse to take upward evaluations, since they already have an ownership stake in the company. A long time ago, the primary responsibility of Principals was business development, or sales. However, now, the new Principals focus on audit and reporting QA, resulting in a very different environment.
    2) The work itself is claim auditing, sprinkled with a quick status meeting every six or twelve months. Imagine, 9-10 hour days spent looking at claims and finding out if they were paid correctly or not. It is difficult to be intellectually stimulated with the work product.
    3) Recruiters still tout a high 50%+ travel time per year to entice college kids to apply. The reality is this number is closer to 30%, sometimes 0% as many, many people are staffed on in-town projects, something becoming more and more prevalent as clients request we work remotely (due to the wonders of technology).

    Advice to Management

    Many recent promotions to the Manager and Principal level have driven away talent at Triage, so my advice would be to identify the people you truly need at the P level rather than be content on status quo. Don't settle for it, stay away from egos you don't want in the board room, and steer clear of people who repel talent. We have to be more selective when it comes to Managers and Principals (especially using upward evaluations as feedback).

  10. Few transferable skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Associate in San Francisco, CA
    Former Employee - Senior Associate in San Francisco, CA

    I worked at Triage Consulting Group

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Young, fun co-workers that like to socialize with each other outside of the office. You can advance within 2 years to the Sr. Associate position which lets you lead your own project team and be the primary client contact on-site.

    Cons

    Travel 4-5 days/week, working on only one type of project for each and every client - basically auditing the billings and payments received by hospitals to make sure the insurance companies paid them correctly...then calling and hounding the insurance companies to pay. Kind of like a fancy collections agency. I got bored doing the same project over and over again, and because it is such a specific niche, there is not a lot that you learn that can be applied to a job elsewhere except for the leadership skills that came from managing a team.

    Advice to Management

    The leadership has a great business model, sit back and count the cash. Basically just do whatever you have to do to keep people happy and the gravy train rolling on.

  11. Good place to work, bad leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Triage Consulting Group

    No opinion of CEO
    No opinion of CEO

    Pros

    Good pay, great work/life balance, ample management and leadership opportunities, exceptional company culture and social responsibility initiatives, good benefits

    Cons

    The senior management team is primarily "home grown" as the company closely follows their internal policy to promote from within. Unfortunately, as these home-grown individuals have never had work experience outside of TCG, they are generally narrow-minded and lack diversity. They are all generally nice people, but make for a bad leadership team.

    Advice to Management

    Hire people with outside experience to join the senior management team to create more diversity and better leadership.

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