TripAdvisor
3.8 of 5 161 reviews
www.tripadvisor.com Newton, MA 1000 to 5000 Employees

TripAdvisor Reviews

Updated Mar 29, 2014
All Employees Current Employees Only

3.8 161 reviews

                             

88% Approve of the CEO

TripAdvisor President and CEO Stephen Kaufer

Stephen Kaufer

(126 ratings)

73% of employees recommend this company to a friend
114 Employee Reviews Back to all reviews
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Good company for engineers

Engineer (Current Employee)
Newton, MA

I have been working at TripAdvisor as a contractor for more than a year

ProsTripAdvisor hiring process is very selective and they hire top-notch engineers from top schools (MIT, Harvard), but TA also has no ass*e policy.
Very technical environment. The CEO has software background. It's a data driven company.
Very good perks: Free catered lunches 3 days a week, soda, snacks, pizza, gym on site, Mac laptops. Tech talks every Wednesday.
Good compensation.
Flexible hours, could work from home.
The company promotes from within.

ConsHectic environment, some people put more than 60 hours/week.
"Speed wins" mantra doesn't always work.
The communication between the teams could be improved.
Huge code base and sometimes difficult to maintain.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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3 people found this helpful  

It really all depends on the people you work with

Anonymous Employee (Current Employee)

I have been working at TripAdvisor

ProsGreat flexibility in schedule, good people to work with, great location and the company is making money. Benefits are good, some groups work well and are collaborative.

ConsBeing satisfied really depends on the group you work in. There are some people around the company who have been there a long time and aren't growing with the company and they are not so great to work for. They are more concerned with hiring new great talent from top schools than to cultivate the people they already have. Its extremely hard to move up or to another group if you don't have a champion. It really isn't based on merit but who you know and who likes you. You can fail at something and get promoted. Seems odd.

Advice to Senior ManagementReally disappointed that the CEO just told the world that he still runs a 2000 person company like a start up. There is a reason other companies don't do that. Maybe he should go study business.
Explore the talent you have in house rather than pursue outside talent. Grow from within because they understand what is going on and will stay loyal.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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TripAdvisor Dir of HR responded to this review

Mar 19, 2014

Thanks for your feedback! We agree that we work with amazing people--and that we have a great culture that includes fantastic benefits, flexibility and excellent work locations. Thanks also for your ... More

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High growth company

Director (Current Employee)
Newton, MA

I have been working at TripAdvisor full-time for more than a year

Pros-Great benefits
-Solid work/life balance
-Good salary/bonus/stock
-Free lunch and other perks

Cons-Sometimes stressful (during deadlines, etc)
-Headquarters technology isn't great for communicating with colleagues in other offices

Advice to Senior ManagementContinue to listen to employee feedback---in all locations. Communicate how the company scales its values and processes with global growth--and really apply it to how we work in the day to day and the culture overall (in all offices). But overall, great co with a strong future.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Good atmosphere, smart people

Analyst (Current Employee)
Newton, MA

I have been working at TripAdvisor full-time for more than a year

Pros- My team, and the people who manage my team, are really driven and focused. This makes work very interesting. We are encouraged to bring crazy ideas to the table and are given the go-ahead to work on these ideas.

- Work culture: Free lunches, team bonding events, casual, free beer, your co-workers can be your friends

- Data driven

- Engineers and non-engineers are given equal prominence (at least on my team)

Cons- Your managers greatly influence your experience at TripAdvisor. I am really lucky to have good managers but a lot of my other co-workers aren't

- Salary: Could be better :)

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Super corporate atmosphere run at the top by power hungry close minded individuals

Sales Manager (Current Employee)
Newton, MA

I have been working at TripAdvisor full-time for more than 5 years

Prosthe common people at the company

Consupper management is pretty awful and only getting worse since they have globalized

Advice to Senior Managementencourage ideas and remember what got you there

No, I would not recommend this company to a friend

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TripAdvisor Dir of HR responded to this review

Mar 19, 2014

Thank you for your feedback--we're sorry that your experience at TripAdvisor isn't currently what you want it to be. Your feedback is very useful as we continue to focus on growing our culture and ... More

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Quickly evolving company

Marketing Specialist (Current Employee)
Newton, MA

I have been working at TripAdvisor full-time for more than a year

ProsLots of smart people and perks

ConsSalaries for non-engineers are no longer competitive

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Busy

Anonymous Employee (Current Employee)

I have been working at TripAdvisor full-time

ProsBenefits, compensation, oh and the company is a rocket ship.

ConsThe company grew faster than its infrastructure so all its supporting systems are unable to scale for the growth it has had/is planning. Management needs to recognize that speed wins can only get you so far and you need to fix the foundation.

Advice to Senior ManagementBring in more people from the outside that have done this in bigger companies.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Never the same day twice; always a new challenge.

Director (Current Employee)
Newton, MA

I have been working at TripAdvisor full-time for less than a year

ProsTA employees are encouraged to get things done; speed wins. Our CEO acknowledges in moving quickly, we'll break s---t, but we'll fix it the next time around and be better for doing so. Everyone is smart, motivated, and wants to help each other. Lots of perks and it's clear that the executive team cares about its employees. Seems like a great place to grow your career, skills and earn a competitive salary doing so.

ConsPoor internal tools and infrastructure to manage so many moving parts. While there are initiatives to improve this, it can be a bit frustrating to get on board and hit the ground running without spending time on things already asked and answered.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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TripAdvisor Global Manager, Talent Acquisition responded to this review

Nov 14, 2013

We're proud of our smart, motivated, and helpful employees---and agree that we offer excellent career development to grow your career (with competitive salaries and benefits!) We're also glad that ... More

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glad I made the move

Anonymous Employee (Current Employee)

I have been working at TripAdvisor full-time for less than a year

Prosgreat leadership, free development classes (including language class), vibrant culture

Conssometimes feel too siloed in own group

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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TripAdvisor Global Manager, Talent Acquisition responded to this review

Nov 14, 2013

We also love our new Learning and Development options--including the language classes. We have a ton of new classes offered all the time, across the globe. And, we agree that our culture is pretty ... More

  • Culture & Values
         
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  • Senior Management
         
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  • Approves of CEO

1 person found this helpful  

Great place to work- great product, great people and company commitment to careers

Anonymous Employee (Current Employee)
Newton, MA

I have been working at TripAdvisor full-time for more than a year

ProsVery smart people. Company commitment to developing employees and their careers. Great product with strong, entrepreneurial leadership. Exciting workplace.

ConsFast moving. Don't come out TripAdvisor if you want a slow moving, relaxed company. The dress code is relaxed- but be prepared to move fast. Speed wins isn't just a motto.

Advice to Senior ManagementContinue to balance the start-up feel while the size of the company increases. Though more infrastructure will be needed over time, the critical view of bureaucracy makes TripAdvisor unique- and it works.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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