TripAdvisor

  www.tripadvisor.com
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TripAdvisor Reviews

Updated Jul 2, 2014
All Employees Current Employees Only

3.8 177 reviews

86% Approve of the CEO

TripAdvisor President and CEO Stephen Kaufer

Stephen Kaufer

(140 ratings)

74% of employees recommend this company to a friend

Review Highlights

Pros
  • Great work life balance, fun atmosphere, they try hard to please employees with functions and swag(in 14 reviews)

  • benefits are good, free lunch, outting, etc(in 27 reviews)


Cons
  • Poor performers are consistently promoted due to "friendships" they have with senior management(in 9 reviews)

  • Sure, the company went through some growing pains, which is understandable(in 7 reviews)

35 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • Approves of CEO

    3 people found this helpful  

    Great business, 'OK' Engineering culture

    Software Engineer II (Former Employee) Newton, MA

    ProsMany promotion and raise opportunities if you do great work. Many smart people to learn from.

    Product is getting better and better. Business is doing very well. You will learn many interesting things about running a large website.

    Company favors incremental changes with metrics and emphasizes speed to market.

    ConsNearly impossible to do an overhaul of a major page or a component, because it's so metrics driven. But it does happen sometimes, if the person pitching the idea is persuasive enough.

    Related to the previous point, it's hard for designers and engineers to innovate and get company to invest on various ideas so they keep those to themselves. This is reflected by low hackweek participation rate and low activities in open source community and local tech events.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

    3 people found this helpful  

    Great place to work if you're an engineer

    Senior Recruiter (Former Employee)

    ProsWork life balance. Smart co-workers. Can't say enough things about how awesome the engineering group is, I really loved them and would encourage any engineer to strongly consider working there.

    ConsIf you're an engineer then your skills will speak for themselves and you'll be fine, but if your area of expertise is non-engineering, then company politics get in the way. Maybe every tech company is like that?

    Advice to Senior ManagementFor non-engineering departments, consider peer reviews. In the case of recruiting, consider reviews by the hiring managers who interact with the recruiter.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Approves of CEO

    1 person found this helpful  

    Large organization that still can move fast

    Anonymous Employee (Former Employee)

    ProsGreat benefits, good people, fun industry

    ConsThey hire big managers from large outside firms who come in and shoot first then ask questions later.

    Advice to Senior ManagementTo the new guys - learn the system. It will benefit you well. To the rest - there is a lot of knowledge from within. Sometimes bottom up planning works well too. Engage with lower levels

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    product manager assistant/editor/product context designer

    Anonymous Employee (Former Employee)

    ProsLove traveling. Get the first-hand info of traveling tips.

    ConsNot challenging enough. Depend on the position.

    Advice to Senior ManagementPerk up.

    • Culture & Values
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    • Approves of CEO

     

    Good company for engineers

    Engineer (Current Employee) Newton, MA

    ProsTripAdvisor hiring process is very selective and they hire top-notch engineers from top schools (MIT, Harvard), but TA also has no ass*e policy.
    Very technical environment. The CEO has software background. It's a data driven company.
    Very good perks: Free catered lunches 3 days a week, soda, snacks, pizza, gym on site, Mac laptops. Tech talks every Wednesday.
    Good compensation.
    Flexible hours, could work from home.
    The company promotes from within.

    ConsHectic environment, some people put more than 60 hours/week.
    "Speed wins" mantra doesn't always work.
    The communication between the teams could be improved.
    Huge code base and sometimes difficult to maintain.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    2 people found this helpful  

    Innovative and fun environment!

    Brand Marketing (Former Employee) Newton, MA

    ProsInnovative, social, foster teamwork. If you ask, you will receive...maybe not immediately but in time.

    ConsLike I said, it takes time for ideas/projects to get approval. Little support from management so it can be difficult.

    Advice to Senior ManagementCreate more opportunities to move up within the company, or even to explore other departments.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    Good atmosphere, smart people

    Analyst (Current Employee) Newton, MA

    Pros- My team, and the people who manage my team, are really driven and focused. This makes work very interesting. We are encouraged to bring crazy ideas to the table and are given the go-ahead to work on these ideas.

    - Work culture: Free lunches, team bonding events, casual, free beer, your co-workers can be your friends

    - Data driven

    - Engineers and non-engineers are given equal prominence (at least on my team)

    Cons- Your managers greatly influence your experience at TripAdvisor. I am really lucky to have good managers but a lot of my other co-workers aren't

    - Salary: Could be better :)

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Approves of CEO

     

    Busy

    Anonymous Employee (Current Employee)

    ProsBenefits, compensation, oh and the company is a rocket ship.

    ConsThe company grew faster than its infrastructure so all its supporting systems are unable to scale for the growth it has had/is planning. Management needs to recognize that speed wins can only get you so far and you need to fix the foundation.

    Advice to Senior ManagementBring in more people from the outside that have done this in bigger companies.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
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    • Approves of CEO

     

    Great experience

    Anonymous Employee (Former Employee)

    ProsFun co workers, great benefits, career advancement

    ConsLocation is not ideal but it's OK.

    Advice to Senior ManagementMaintain positivity

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    The best first job I could have hoped for.

    Software Engineer (Current Employee)

    ProsI say it's the best "first" job because by being expected to work on the full stack, and being surrounded by the most intelligent and helpful people you will ever meet, you learn a ton of software engineering skills very quickly. Also I want to note that in the time I've been here, the company has been growing quite a bit, and some of us had started getting concerned about losing some important parts of our culture, but upper management took this issue very seriously. The CEO himself set aside a lot of time to chat with us in a small group setting about specific aspects of the culture that we felt were important to maintain. I'm not sure exactly how much an hour of his time is worth in company dollars, but it absolutely solidified my company spirit. We're getting bigger, but not too big to care about the little things.

    ConsThere was a time earlier this year when things got hectic. It was not a good time. I think that has passed. Let's hope it doesn't happen again.
    (Then again, I suppose there are a lot of companies out there which constantly have that level of stress.)

    Advice to Senior ManagementI've noticed team managers have a lot less time to spend with their actual teams, they seem overcommitted. Also, please pick one project-tracking system and stick with it. I'm losing track of all the places I have to consult for project specs and update with my status. It's a little silly.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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