TripAdvisor

  www.tripadvisor.com
  www.tripadvisor.com

TripAdvisor Reviews

Updated December 14, 2014
Updated December 14, 2014
204 Reviews
3.5
204 Reviews
Rating Trends

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Approve of CEO
TripAdvisor President and CEO Stephen Kaufer
Stephen Kaufer
160 Ratings

Review Highlights

Pros
  • Great work life balance, fun atmosphere, they try hard to please employees with functions and swag (in 17 reviews)

  • There is free lunch on Mondays, Tuesdays, and Thursdays (in 31 reviews)


Cons
  • Poor performers are consistently promoted due to "friendships" they have with senior management (in 9 reviews)

  • So far, so good with work-life balance (in 5 reviews)

More Highlights

136 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Amazing company, amazing growth, amazing culture

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Newton, MA
    Current Employee - Anonymous Employee in Newton, MA

    I have been working at TripAdvisor full-time (less than an year)

    Pros

    -Perks and benefits--free lunches, company-paid for health care for me, small every day things like being able to bring my dog to work

    -Fast pace--getting stuff done

    -Growth--nice to be at a company that's on the upswing

    -Smart people--I like my team

    Cons

    -Fast pace can also be tough at times

    -Expectations for individual success could be more clearly defined

    Advice to ManagementAdvice

    Keep thinking about communicating big and small things to employees---we move really fast so this can get lost

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Very good company that takes care of employees.

    Current Employee - Content Specialist in Newton, MA
    Current Employee - Content Specialist in Newton, MA

    I have been working at TripAdvisor full-time (less than an year)

    Pros

    Game room
    Beer on tap
    Friendly environment

    Cons

    Not very accessible by public transportation

    Advice to ManagementAdvice

    Have a little more manager interaction with team.

    TripAdvisor Response

    Nov 6, 2013Global Manager, Talent Acquisition

    Aw, thanks! We like taking care of our employees and are proud of the many perks, benefits, and amenities that we offer. Thanks also for your feedback on public transportation. While we are located ... More

  3. 6 people found this helpful  

    Continued Turnover

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Recruiter in Newton, MA
    Current Employee - Senior Recruiter in Newton, MA

    I have been working at TripAdvisor full-time (more than 3 years)

    Pros

    Free snacks, free beer
    Great product, solid technology

    Cons

    Senior Mgt "strongly encouraging" current employees to write positive reviews on working at Trip. What? Isnt this how Trip makes money and depends on honest unbiased reviews?

    Advice to ManagementAdvice

    Outsource the HR dept that is unprofessional, non-confidential, and adds zero value.
    Create a quarterly bonus program, that will help offset the mass exodus when employees collect their annual bonus.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    TripAdvisor Response

    Dec 4, 2013Global Manager, Talent Acquisition

    Thanks for your review. Useful feedback like this is why we encourage all employees to check out Glassdoor and post reviews--positive and constructive. In fact, we have been actively encouraging ALL ... More

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  5.  

    The best first job I could have hoped for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer
    Current Employee - Software Engineer

    I have been working at TripAdvisor full-time

    Pros

    I say it's the best "first" job because by being expected to work on the full stack, and being surrounded by the most intelligent and helpful people you will ever meet, you learn a ton of software engineering skills very quickly. Also I want to note that in the time I've been here, the company has been growing quite a bit, and some of us had started getting concerned about losing some important parts of our culture, but upper management took this issue very seriously. The CEO himself set aside a lot of time to chat with us in a small group setting about specific aspects of the culture that we felt were important to maintain. I'm not sure exactly how much an hour of his time is worth in company dollars, but it absolutely solidified my company spirit. We're getting bigger, but not too big to care about the little things.

    Cons

    There was a time earlier this year when things got hectic. It was not a good time. I think that has passed. Let's hope it doesn't happen again.
    (Then again, I suppose there are a lot of companies out there which constantly have that level of stress.)

    Advice to ManagementAdvice

    I've noticed team managers have a lot less time to spend with their actual teams, they seem overcommitted. Also, please pick one project-tracking system and stick with it. I'm losing track of all the places I have to consult for project specs and update with my status. It's a little silly.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Great company culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TripAdvisor full-time (more than 3 years)

    Pros

    Friendly environment, great company culture that encourages personal career growth and movement within the organization.

    Cons

    Some of the reporting tools and resources used are in house and not as robust as other companies.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Fast paced, self-driven, flexible and fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Newton, MA
    Current Employee - Software Engineer in Newton, MA

    I have been working at TripAdvisor full-time (more than an year)

    Pros

    flexible work schedule, interesting and broad engineering work will keep you interested for a long time. all sorts of perks and free snacks. people are nice and laid back (at least the people I have seen and worked with).

    Cons

    Moves really fast, considerable amount of pressure(good or bad). It is in Newton and the new building will be even further away from the city.

    Advice to ManagementAdvice

    Sometimes the upper management is a little bit aggressive, they should know difference between the people who try their best to meet their expectations and the people who are pretending.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 10 people found this helpful  

    a really unpleasant place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TripAdvisor full-time

    Pros

    bright people, good benefits and perks, free lunches, games, fairly relaxed atmosphere

    Cons

    terrible middle and upper management - elitist, rule by fear
    poor communication
    blame is the name of the game
    unprofessional HR - nothing is confidential
    morale is very low and declining still
    favouritism is obvious and shameless
    too much middle management
    the reality of TripAdvisor as described in the interview process is not what you get once you're in
    If you are an engineer at TripAdvisor you're gold, if not, be prepared to update your resume/CV soon
    Quickly becoming a corporate culture with all the negative implications that implies

    Advice to ManagementAdvice

    Less arrogance is needed, stop rewarding or ignoring bad behaviour. Take time to understand who is in your management team and ask if they are really adding any value - or actually doing anything at all, for that matter. Speed Wins is not a healthy motto for ALL departments. People are leaving in droves for a reason - perhaps you should look into why?

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Fantastic company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SeatGuru Content Intern in Newton, MA
    Current Employee - SeatGuru Content Intern in Newton, MA

    I have been working at TripAdvisor as an intern (less than an year)

    Pros

    I had a fantastic experience at TripAdvisor this summer! Awesome people, great, positive energy and supportive atmosphere. So many great perks and benefits to working for this awesome company.

    Cons

    None! I really enjoyed coming to work every day and working on cool projects with cool people. Extremely grateful for the opportunity to work at TA!

    Recommends
    Positive Outlook
    Approves of CEO
  10. 3 people found this helpful  

    Good advancement opportunities for those willing to work hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Newton, MA
    Current Employee - Software Engineer in Newton, MA

    I have been working at TripAdvisor full-time (more than an year)

    Pros

    TripAdvisor is growing aggressively and this means there are plenty of promotion and advancement opportunities for people who have ability and are willing to work for it. I've worked at places where there are at least three qualified people jockeying for each opportunity to advance - TripAdvisor is NOT one of them. As of 2013 TripAdvisor is an excellent place for those who want to break through from senior to principal engineer or into management.

    Overall the level of bureaucracy in engineering is still low and it's possible to get things done without waiting a long time for management to make opaque decisions behind closed doors.

    Cons

    The location in Newton is not convenient unless you happen to already live in one of the western suburbs.

    TripAdvisor does not do a lot of fundamental R&D on new technologies. Look elsewhere if that is a priority for you.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Online Marketing in Newton, MA
    Current Employee - Online Marketing in Newton, MA

    I have been working at TripAdvisor full-time (more than an year)

    Pros

    Laid back atmosphere with a somewhat start-up feel.

    Cons

    Location in Newton makes commute a bit annoying if you want to live in the city

    Recommends
    Neutral Outlook
    Approves of CEO

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