Triple Point Technology

  www.tpt.com
  www.tpt.com
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Triple Point Technology Reviews

Updated July 10, 2014
Updated July 10, 2014
60 Reviews
3.5
60 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Andrea Pignataro
6 Ratings

Review Highlights

Pros
  • Fast paced, always something new to learn, great benefits and pay, new challenges to overcome (in 4 reviews)

  • Good environment and lots of opportunities to grow and travel internationally (in 3 reviews)


Cons
  • s only as window-dressing for the sale of TPT to Ion Trading (July 2013) (in 3 reviews)

  • Every few year company gets sold, only senior management benefits at the cost of employees (in 3 reviews)

More Highlights

10 Employee Reviews Back to all reviews

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  1.  

    Poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst  in  Westport, CT
    Former Employee - Business Analyst in Westport, CT

    I worked at Triple Point Technology part-time for more than 3 years

    Pros

    Job security, industry standard salary

    Cons

    Incompetent people at management positions

    Advice to ManagementAdvice

    Get Some

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    An average company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Triple Point Technology full-time

    Pros

    Decent Products, Good people to work with.

    Cons

    Lack of communication and as a result low morale.

    Advice to ManagementAdvice

    Communicate

  3. 3 people found this helpful  

    TPT once was a great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Manager
    Current Employee - Senior Project Manager

    I have been working at Triple Point Technology full-time for more than 5 years

    Pros

    Talented and smart co-workers that are eager to help and have a sense of mission.
    Very diversified group spanning many vertical industries from agriculture to energy.
    Technology oriented company that is determined to provide effective solutions.
    A global organization that offers many opportunities for relocation.

    Cons

    Since ION acquisition company has had a problem retaining people.
    New owners very secretive and not big on keeping staff informed.
    Marketing and sales organization have been effectively dismantled.

    Advice to ManagementAdvice

    Provide a roadmap of the company's vision to the employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 7 people found this helpful  

    Many truly great people, but almost no managerial competence beyond making sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Triple Point Technology

    Pros

    I have experience at some very well run companies. This is not one of them. There are many people at TPT who are as good as any you will find in the professional world: smart, hard working, professional, and generally fantastic people to work with. And, some of TPT's clients are leading organizations, and if you spend time with those clients then your time will be well spent.

    Cons

    However, facing off internally hurts due to a lack of management expertise at the middle and senior levels. The company knows sales - and has gained enough new customers to out pace the drop off from those clients who bought the rampant overpromising of sales process and then realized their mistake (as in: promised features and timelines for customizations based only on what sales thinks the most senior client approver will believe, because sales knows once he or she signs the deal, they will be unable to back away. That's pretty much how industrial level software is sold, not just TPT).

    There has been no focus on developing management, who have little experience in well run companies. The management is great at mustering resources around a sales call but lousy at actually managing: creating a culture of cooperation and success, enforcing accountability and transparency in decision making, identifying and resolving communication and territorial conflicts, identifying and growing talent. Only recently have more experienced managers started to appear, but that’s only as window-dressing for the sale of TPT to Ion Trading (July 2013).

    Being a company still largely run by early joiners - who lack the managerial expertise required to run an established organization - this can be a very painful place to work.

    The HR department: staffed and run by unqualified individuals who do not seem to know much about HR - they apparently have connections to the founder. This area is disliked by most people in the company because of HR's attitude: the employees are sources of complaints and problems, rather than being clients. The HR folks do the minimum because they literally don't know any better. Consider the company-wide performance review system: there is none. Consider benefits: changed health care providers every year. Consider raising a problem with them: you will be made to feel like you are the cause of the problem. Consider the exit interview: not a single question about "what can we do better as a company" - just a COBRA letter handed over the desk. And the HR people themselves have only the highest view of their own capabilities.

    The client facing services organization: stocked with wonderful, hard working people, but managed by people with little ability to assess skills and performance and no ability to place people in appropriate roles. We all witnessed a parade of inept program managers who were brought into face off with key clients - an ongoing problem. No manager paid for the mistakes, which of course were repeated.

    The development department: until recently run by an early joiner whose short term decision making created an organization focused only on the loudest-yelling client, with no support for technical innovation or creating cooperative internal working relationships. The company purchasing TPT considers all of TPT's software to be out of date from a technological perspective. This is not to blame the many excellent, hard working and intelligent engineers who work tirelessly and are the backbone of the company - again, an area that is stocked with talent, but formerly run by a poor manager.

    The functional analysis group: stocked with talent, but run by an early joiner who's only management skill is organizing a sales demo. He does not understand how to foster an environment of success, recognize and grow talent, or fight for his team in conflicts with other areas of the organization. He is rarely physically present - he lives 1,000 miles from staff, and only interacts with the same three or four individuals he's always known. He leans on people who know the TPT applications inside and out and not necessarily people who know the business or know what's best for clients or know the best way to mature the product or his organization, because knowing the (insanely arcane feature set of) the application is the one skill he values above all else. This is understandable - given the company's focus on sales. But it is not what is needed.

    The successes you do see are down to the many pockets of excellence below the senior management level but they are unfortunately the exception.

    So, the bottom line: do I approve of the CEO? If my goal is to take a 10 person software company and grow it into an 800 person sales machine, then yes. But do I want to work for him or recommend his company to my friend? No.

    Advice to ManagementAdvice

    Get some.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 5 people found this helpful  

    Getting worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst
    Current Employee - Business Analyst

    I have been working at Triple Point Technology full-time for more than a year

    Pros

    Interesting industry and I learnt a lot. Also get to travel.

    Cons

    We have had a good couple of years, but now our pipeline has dried up and our sales people are leaving in droves. Which is probably why we are for sale so quickly after being bought by PE firm.

    Advice to ManagementAdvice

    I guess they are cashing out - not sure I have any advice. Don't slam the door on the way out?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 6 people found this helpful  

    An Indian/Pune Company with American Top Management that's very Dis-Engaged

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Westport, CT
    Current Employee - Anonymous Employee in Westport, CT

    I have been working at Triple Point Technology

    Pros

    Decent above market salary when the company needs you desparately. Senior management does not micro-manage. They basically set an objective and you are free to manage it on your own.

    Cons

    1. Top management barely communicates with each other. Each run separate objectives and goals that often conflict rather than achieve a common goal. For example, sales versus sevices/delivery versus the technology group. Each have their own conflicting agenda.
    2. Objectives and goals set are often vagued. Downside to this, your bonus could be significantly compromised when KPI's are deliberately wishy washy!! Instances of employee's feeling short changed as they felt they have met 100% of KPI to only be told later they have not used initiative to do more. Thus increment and bonuses are often less than expectation.
    3. Colleagues have commented that the only way to get promotion and salary increment is to tender resignation. Thus, if you have done a good job and the company values your contribution, tendering your resignation is the fastest way to get a promotion and fair increment.
    4. Very American in terms of hiring and firing. Pay top dollar when they need you, make you redundant if they find someone else that can do the job cheaper. No job security. Thus, employee mix are heavily weighted towards low cost India / Indians.
    5. Overall a decent company when they need you but don't count on job security, increment or bonuses. Don't risk leaving your present job to join, unless you have no choice.
    6. Employees that resign and join competitors are made public enemy #1. My advice is nobody resigns if they paid fairly for the hardwork and sacrifices they have made.
    7. Dont count on utilizing your vacation allotment if you are on a project. No compensation will be given.

    Advice to ManagementAdvice

    Should have better HR policies in place to ensure retention, recognition and reward of good employees. Senior C-Level Management should have weekly meetings on strategy and communicate with staff on a regular basis.

    Doesn't Recommend
    Disapproves of CEO
  8. 4 people found this helpful  

    Great place to settle, not a great place to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Delivery Services Consultant  in  Houston, TX
    Former Employee - Delivery Services Consultant in Houston, TX

    I worked at Triple Point Technology

    Pros

    The benefits package is good. Additionally, for DS people, the utilization bonus can be great if you can get it. Management is very understanding of absences (be it for vacation or medical purpose). Triple Point seems to listen to customer's needs for their products. They are also forward thinking in terms of what sorts of functionality to add to the product.

    Cons

    In my experience, I was shuffled between different projects very quickly. None of the projects had anything in common with any of my years of energy experience and they also did not have anything in common with each other. As a result, I spent the better part of a year in a situation where I felt very inexperienced and out of my element. This could have been alleviated by tying my projects together in some sort of cohesive "career growth" plan so that I could have become an expert in a given area rather than having a tiny amount of experience in multiple areas. Another issue with Triple Point is that the majority of the application development and support is "outsourced" to India. I put that in quotes because technically my colleagues in Pune, India are Triple Point employees. However, in practice it feels very outsourced both to Triple Point's customers and to those inside the company that are trying to get questions answered. Lastly, Triple Point has a pattern of hiring consultants in the US that are originally from India. The consultants are very friendly and knowledgeable but the culture difference makes some people feel like they are a minority.

    Advice to ManagementAdvice

    Discuss with your employees what kinds of projects they would prefer to work on. Develop a career path for the first 12 months or so that will inspire confidence in the newly-hired employee.

    Doesn't Recommend
    Disapproves of CEO
  9. 1 person found this helpful  

    Appraisal delayed by 5 month and still its pending.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Developer  in  Pune (India)
    Former Employee - Senior Software Developer in Pune (India)

    I worked at Triple Point Technology full-time for more than 3 years

    Pros

    Only good functional knowledge if you really keen to learn.

    Cons

    ION trading Management is confused what to do ? after buying of TPT with higer cost now they don't understand what to do and how to get revert.

    Advice to ManagementAdvice

    Come out with definite steps and inform staffs ASAP with your planning.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 5 people found this helpful  

    Recent Acquisition Killed Triple Point

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Triple Point Technology full-time

    Pros

    Triple Point's suit of products are competitive and address the needs of the market on most asset classes. Benefit package and salary are attractive - a little over market average. Great exposure to many business process.

    Cons

    Since acquisition, Triple Point is not what it used to be. The company philosophy went from something to nothing... iON has no soul, it's just a money making machine. If you are not within the lieutenant club of the CEO - well good luck making any progression.

    Advice to ManagementAdvice

    Communicate, communicate, communicate. What the hell is going on?? 8 months after acquisition and still no company strategy?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 5 people found this helpful  

    An attitude change, Management grooming, Cultural changes, Organisational structure review and overall CHANGE is needed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Quality Assurance Analyst  in  Pune (India)
    Current Employee - Senior Quality Assurance Analyst in Pune (India)

    I have been working at Triple Point Technology

    Pros

    Good pay and onsite to US chances.

    Cons

    A lot of downsides like - Managers and not from good backgrounds and are sitting here at TPT since ages, hence need groomings and say how?...in a lot of ways, minimum of the all is at least the communication skill....i mean , come on guys, we are a westport headquartered organization....at least check out your grammar!!

    Advice to ManagementAdvice

    Go for Executive MBA's guys or get friendly with some MNC managers and learn whats it like to be a global workplace.

    Doesn't Recommend
    No opinion of CEO

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