Twitter Reviews

Updated July 27, 2015
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  1. Helpful (9)

    Quite happy overall, but ready for new role/team

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in San Francisco, CA
    Current Employee - Account Manager in San Francisco, CA

    I have been working at Twitter full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Surrounded by extremely bright, hard-working, collaborative, and overall positive co-workers on my particular team (can't speak to to any others). We test a lot of fast-moving projects - many opportunities to expand responsibility, take the lead on situations; I learn something new almost every day, decent transparency from management; parallel and supporting teams are very open, friendly, super helpful amongst themselves and each other. Emphasis on work-life balance - you're expected to work hard and always be expanding your capabilities, but the culture is really social, and most people seem to maintain interests and a life outside work. Benefits and perks - GREAT food and beverages for all 3 meals and snacks, (dinner is not as over-the-top, but still pretty great). - Health Insurance very comprehensive, monthly fitness/wellness stipend, cell phone plan, 401k (with an employer matching program - I need to look into that). Location: middle of SF = great for folks not super into living in SV/Peninsula (or commuting there). CEO & company culture really emphasize community service, company-wide volunteer days each quarter, lots of clearly highlighted opportunities to volunteer more often, plenty of options to fit a lot of different employees. Twitter Inc. donates funds, tech hardware, services to many local programs; holds events, trainings, and functions at the office regularly; and just opened an official neighborhood "nest" and training/learning center in our offices! Also love that our CEO doesn't sit sequestered in an office if he doesn't have to - he's out and about walking our halls, checking in with people, saying hi to everyone...I value that quality in a CEO/boss.

    Cons

    - Many colleagues can come off as immature, low EQ, poor team dynamic; many don't seem to realize how many opportunities are here for career dev IF you're willing to work for it and prove it - wondering why you don't get a promotion 2 months after being hired is ridiculous. Have seen more than 1 person get upset when a more pro-active and thoughtful colleague is selected for a leadership role or given recognition - it doesn't just happen, people! You have to get after it! - Strong work ethics, competitive natures, powerful minds, and fast pace are great, but can also combine at times for ridiculous competition and insane expectations (i.e. mgmt increasing workload by ~20% while telling employees they're expected to work same hours - so no overtime has to be paid??); - Managers/Supervisors can get overworked from above as well - team benefits less from a manager's awesome leadership skills if he/she is just running around putting out fires. Some test/pilot programs should be scrapped sooner than they actually are (what's the point in continuing in the same vein for 3 months, when it's obvious after 4-5 weeks that it's a waste of everyone's time?) - Executive team seems to be moving Twitter platform more towards resembling FB. I don't know how I feel about this. If it's successful, then who am i to disagree; but I worry that the platforms are becoming too similar - Twitter is smaller and more agile, I'd like to see us take advantage of that more. - Benefits are VERY good - but could still be better - would like to see a few more big benefits that Apple/Google/FB have been offering - maybe some bonus health, housing, and shuttle/transportation perks - we have some of these perks to an extent already, I'm just being greedy. Location cons: middle of SF: - still a pretty rough neighborhood, and the city's rampant homeless problem is on full display here, although hopefully the services, charities, and organizations in the area make a difference in some people's lives; it can be pretty depressing getting asked for money 3 times along 1 block, I've seen fights, drug use, mental illness, when walking around the area. - Forget about parking for a reasonable cost, and forget about finding a nice apartment anywhere in SF (unless maybe you're willing to live with 4 other people, and even then...)

    Advice to Management

    C-Level/Executive Team: Lay out, emphasize, and stick to a CLEAR and COMPELLING VISION of Twitter's purpose/function. Without a strong direction, seems like upper management has been a revolving door along with many senior employees moving on. This is understandable as we grow out of our startup roots, but where are we going?? Middle Management: Be willing to listen to the people working under you - they're on the front lines, they can give you key information to make good decisions; and don't surround yourself with yes-men and sycophants who never question your suggestions or decisions. Be willing to shut down a broken project or program, cut your losses, admit a mistake, and move on quickly. (My vote: stick to what makes us amazing - real-time, instant news and public sentiment on a global scale.)

    Twitter Response

    Jul 1, 2015 – Human Resources

    Thank you for your review – we really appreciate it. We routinely share our employee comments via Glassdoor with our leadership team so they have better insights into concerns and areas for ... More


  2. Account Associate

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Twitter

    Pros

    Fast growing, great team to be on

    Cons

    Lots of work and grinding job


  3. Helpful (1)

    Good company but it might be growing too fast for its own good

    Current Employee - Business Intelligence Analyst in San Francisco, CA
    Current Employee - Business Intelligence Analyst in San Francisco, CA

    I have been working at Twitter full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great team members who are smart and willing to work hard. The work culture is very inviting and positive.

    Cons

    Like many up and coming companies, Twitter is trying to figure out its potential. It may take some time and reorgs happen quite often. Many employees also seem entitled, often demanding unreasonable and trivial things from the company rather than focusing on their own job.

    Advice to Management

    Realize that you have plenty of talents. Help them grow and try your best to keep them. Keep up with being transparent with all your employees.

    Twitter Response

    Jul 1, 2015 – Human Resources

    Thanks so much for your review. We agree there's (always) room for growth. One way we want to facilitate more #LoveWhereYouWork experiences is by sharing reviews like yours with our leadership team ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (4)

    Ethically driven. Lots of great people trying to do the right thing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Twitter full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Pros: - The company feels very ethically driven. There are a lot of good people who want to do the right thing, even when it may be challenging. - It's an exciting, fast-paced environment and the projects you work on can impact the experiences of millions of people. - The building and actual office-space are beautiful and the perks are solid (free meals, health insurance, employee stock purchasing plan, discounts to local businesses, etc).

    Cons

    Cons: - Internal politics can difficult to navigate and it makes cross-team collaboration more stressful and challenging than necessary. - Compensation is lower than competitors and there is no annual company bonus (important to know when negotiating an offer). - Leveling is confusing (someone with 2-3 years of experience may be the same level and/or have the same title as someone with 10+) and there's little insight into salary ranges within the levels. - Career path options for senior individual contributors is limited.


  6. Helpful (1)

    Engaging

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Boston, MA
    Current Employee - Senior Software Engineer in Boston, MA

    I have been working at Twitter full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    - Working with smart people who are trying to build something great - Collaborative atmosphere where engineers have real value in decisions that are made - Constantly trying to improve

    Cons

    - Staffing levels are not where they need to be in order to build what we're trying to build. - Feel like we're missing out on a lot by not being at HQ.


  7. Helpful (26)

    Chaos, Political, Bro heavy culture, stay away if you want achieve something great.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Twitter

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    1. Free food. 2. Great talents, but not sure how many will remain in a year... 3. Large user base for interesting stuffs. 4. We have super strong Business team! 5. Great pre-IPO compensation.

    Cons

    1. Poor middle management, they focus on dictating political interest instead of what external/internal customer want and hurting company long term growth. 2. Promotion process can be a scam. I observed a high-profile promotion did minimum works in a year, and over-claimed to be "impactful" code contributor. 3. Mediocre managers, ditatorship culture, over claiming credits on stalled projects. 4. Endless re-org, it is a tool to get rip of your enemies, results? Good ones sink/quit/hate&vest, Bad ones float. 5. Non-trust-worthy middle management, who can steal your credits.

    Advice to Management

    1. Stop putting in more structure into a young/fast growing company, which requires faster iteration speed and innovation. 2. Fire incapable middle managers and let people care about the company to run it, instead of people care about the next review. 3. For all the new acquisitions, let them run independently, don't let our mediocre culture ruining them. 4. "People" should be on your roadmap, we still have some great people left, please listen to them, trust them to rebuild a meaningful eng org.


  8. Helpful (27)

    Narrow vision, centralized decisions, dysfunctional teams.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in New York, NY
    Current Employee - Senior Software Engineer in New York, NY

    I have been working at Twitter full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    1- Twitter NYC is still a small engineer office, you have the chance to know everyone and influence through mentoring and hard work (or used to be that place... more on that on cons) 2- The engineering team is a very diverse group, from cultural aspects, professional and academic backgrounds. It not only fits the image of NYC diversity but also makes it open to diversity. 3- In Twitter, you have the chance to work with open source at large scale. See Twitter's github page to have a perspective on how much contributions there have been made and the frameworks you'd be working on.

    Cons

    As a rational candidate, you can observe the high rate senior engineers and engineers managers departures have left the company after 3-4 years. If you are optimistic person, take the fact they are fully vested and keep the pros. Otherwise, read-on.. Since the IPO, eng managers are unable to push back upper management decisions. Frequently, because they are young first-time managers, they start acting erratically against their own team, including arbitrary job terminations (e.g.: engineers were recently promoted before being terminated under the excuse of underperforming). As result, they inadvertently create dysfunctional work environment, since people either get emotionally detached from work or fighting for survival (in a remote office it becomes even tougher b/c there is no place to go.) At IC level, if you've been in the industry long enough, you know what to expect from engineers in self-preservation, e.g.: code being pushed into private git repo's WHILE design review is still underway to get ahead of the "competition", obnoxious code reviews to slow down the "competitor", never questioning dysfunctional management decisions in meetings (playing the favoritism game.) Twitter was once a great place to work because it fostered creativity in engineers, giving the opportunity to grow their careers truly on a merits basis, i.e.: from own ideas to execution. Most of the work now is on-demand basis and most of self-expansion would happen during your extra time (yet not very valuable nevertheless.)

    Advice to Management

    If Twitter succeeds in future it is not due the management but the fact it was stablished product before the organizational changes, don't overreact to wall street, it just a spoiled kid...


  9. Senior Software Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Twitter

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great data that you can analyze. fun people that are happy to teach and help

    Cons

    frequent changes in management. Need more stability for larger projects


  10. Helpful (2)

    Awesome place to work with a wonderful culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Program Manager in San Francisco, CA
    Current Employee - Senior Technical Program Manager in San Francisco, CA

    I have been working at Twitter full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexibility, fun, great cultural values, a product that matters, tons of growth, management that cares, food, benefits, smart coworkers, exciting work, did I mention the food and benefits?

    Cons

    Engineers have attitudes, young company, changing procedures, long hours. Travel policies are lame. That is about all of the cons at Twitter.

    Advice to Management

    People are working hard. Reward those who are leaving their families and flying around the world by ensuring they are comfortable when flying.


  11. Software Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer
    Current Employee - Senior Software Engineer

    I have been working at Twitter

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good culture, fun place to work

    Cons

    Questionable leadership in the engineering org at times.



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