U-Haul

www.uhaul.com

U-Haul Reviews

Updated January 26, 2015
Updated January 26, 2015
287 Reviews
3.2
287 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
U-Haul CEO Joe Shoen
Joe Shoen
127 Ratings

Review Highlights

Pros
  • Ability to work from home, free turkey for Thanksgiving, great work/life balance (in 23 reviews)

  • some of the other reviews say that part time doesn't get benefits but you do (in 14 reviews)


Cons
  • Will only give you part time hours even if you don't need health insurance (in 19 reviews)

  • Upper management not asking enough question upon dismissal of employee (in 17 reviews)

More Highlights

37 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Sanford, FL
    Current Employee - Customer Service Representative in Sanford, FL

    I have been working at U-Haul part-time (less than a year)

    Pros

    There's an immense amount of satisfaction that I feel when I'm able to help customers out during stressful times, such as moving, or storing their belongings. Pairing the right equipment for the job that they need, and saving them money gives me quite a lot a satisfaction.

    I go home every day feeling like I've done an honest day's work.

    Cons

    Sometimes when rushes occur, there might not be enough staff on hand to handle customers with speed and effectiveness.

    Advice to ManagementAdvice

    Keep doing what you're doing.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great hard working proud American company smart management building for the future.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Area Field Manager
    Former Employee - Area Field Manager

    I worked at U-Haul

    Pros

    Great benefits for full-time employee, the ability to earn more than your salary with the bonus program

    Cons

    long hours, working holidays, limited staff

    Advice to ManagementAdvice

    Limit work week to five days vs six there alit of work and your staff need to refresh there batteries with more than one day off

    Recommends
    Positive Outlook
  3.  

    Awesome Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reservation Manager in Dallas, TX
    Current Employee - Reservation Manager in Dallas, TX

    I have been working at U-Haul

    Pros

    Unlimited potential for growth, ability to move around the country, people, benefits, discounts, family type atmosphere

    Cons

    Only con is the customers who don't know how the inventory system works.

    Advice to ManagementAdvice

    Keep doing what you are doing! :)

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    it is a good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Tigard, OR
    Former Employee - Customer Service Representative in Tigard, OR

    I worked at U-Haul

    Pros

    learned computer skills and forklift certified.

    Cons

    learning to be good on telephones.

    Advice to ManagementAdvice

    always give a second chance to good employees

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Atlanta, GA
    Current Employee - Customer Service Representative in Atlanta, GA

    I have been working at U-Haul part-time (more than a year)

    Pros

    You get paid every Wednesday

    Cons

    only part time hours available

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Hanover Park, IL
    Former Employee - Customer Service Representative in Hanover Park, IL

    I worked at U-Haul part-time (more than a year)

    Pros

    Excellent people, Great equipment, friendly managers

    Cons

    Nothing everything is very good

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Love my Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Uhaul General Manager
    Current Employee - Uhaul General Manager

    I have been working at U-Haul full-time (more than a year)

    Pros

    In the 15+ years that I have maintained jobs, I can honestly say that U-Haul has been the best company to work for. For the past two years, there hasn't been one day that I have woke up in the morning and dreaded going to work. Now, don't get me wrong, we all have those days that we would rather stay home, but I can honestly say I love my job. Things can be hectic at time, but I know that if I have any problems, I can call any center, dealer, office, and they will willing walk me through whatever I may need. I went from being the manager of a dealer, to the GM of a center. I couldn't have asked for a better transition. Everyone, even the "higher management" was EXTREMELY approachable. I was not afraid to ask questions or to put my two cents in. I would HIGHLY recommend to anyone that wants to work long term for an excellent company to apply at Uhaul.

    Cons

    Really, the only challenges are, at times, the difficult customers. However, those are also my favorite. Everyone has a bad day and has bad experience, but I am here to listen to the customers and make it right.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Organized, forward thinking company, work from home!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - E-Sales & Reservation Agent in Phoenix, AZ
    Former Employee - E-Sales & Reservation Agent in Phoenix, AZ

    I worked at U-Haul part-time (less than a year)

    Pros

    Benefits, easy bonuses paid, great training. great pay for the work. Fun to talk to people from all over the states and Canada. Legit work from home job, with appropriate training and pay.

    Cons

    only con was having to work long weekend shifts. Some of the software was redundant and made for a messy screen of open windows.

    Advice to ManagementAdvice

    Be more "available"

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    It was great and supervisors were very supportive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - E-Center Sales in Chandler, AZ
    Former Employee - E-Center Sales in Chandler, AZ

    I worked at U-Haul part-time (more than 3 years)

    Pros

    They are flexible with the work schedule. They always stuck within the hours and days that I gave them for my availability.

    Cons

    When working remotely, the system is a bit slow.

    Recommends
    No opinion of CEO
  11. 2 people found this helpful  

    U haul is a great place to work I've been here 3yrs

    Current Employee - Customer Service Representative in Clarkston, GA
    Current Employee - Customer Service Representative in Clarkston, GA

    I have been working at U-Haul part-time (more than 3 years)

    Pros

    Good benefits and a great company to work for .

    Cons

    The cons are they don't offer 40 hours an it's hard to try and run a house hold with only 20 hours a week

    Advice to ManagementAdvice

    Offer more full time position

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