U.S. Bank

  www.usbank.com
  www.usbank.com

U.S. Bank Reviews in Iowa

1,565 Reviews
3.3
1,565 Reviews
Rating Trends

Recommend to a friend
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U.S. Bank Chairman, President, and CEO Richard K. Davis
Richard K. Davis
1,083 Ratings

Review Highlights

Pros
  • Work life balance is pretty good, most people friendly (not true in upper management) (in 96 reviews)

  • The work environment is conducive to open communication and does not feel micro-managed (in 47 reviews)


Cons
  • The areas that I have been in have not offered a good work/life balance (in 42 reviews)

  • Upper management waits to deliver bad news until moment changes take place (in 50 reviews)

More Highlights

2 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Bad manager, decent job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Universal Banker in Iowa City, IA
    Current Employee - Universal Banker in Iowa City, IA

    I have been working at U.S. Bank full-time (more than an year)

    Pros

    good training, large company, interesting culture

    Cons

    poor management, bad pay, don't encourage individual ideas, incentives not good

    Advice to ManagementAdvice

    relax and let the employees do the work

    Neutral Outlook
    Disapproves of CEO
  2.  

    US Bank is no shooting 5 stars

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - In-Store Banker in Dubuque, IA
    Current Employee - In-Store Banker in Dubuque, IA

    I have been working at U.S. Bank

    Pros

    Great benefits and opportunities to move within the company. Most employees are great to work with and have a willingness to learn the banking industry and help customers. US Bank does have a great training program for incoming employees not yet accustomed to the banking world or that are fresh out of college. There are plenty of opportunities to move within the company so if you are completely unhappy with your current position you have the opportunity to move. Not only positions but other branches. I started out at a branch and became very unhappy with my immediate management and moved to a similar position at another branch.

    Cons

    Very poor hourly pay and sales bonuses are on a points system. Don't expect to make it big with US Bank or pile up the savings account working here. This bank pays so crappy it creates a terrible turnover rate for employees that are willing to learn then move on to a similar position with a competing bank for better pay. That creates an atmosphere with a lot of talent, unfortunately most employees at US Bank are far from seasoned. Most customers are going to need to speak with a manager if they want to talk with an employee with some history. US Bank has incredible amounts of fees for everything and it only seems to be getting worse. Before moving locations it almost got to the point where I was getting so accustomed to the customer complaints I had automatic responses.

    Advice to ManagementAdvice

    Focus on employee compensation and employees may put forth effort. You can't expect other banks in the same market to pay nearly $2 more per hour per position and have employees feel they are being treated well.

    Doesn't Recommend
    Disapproves of CEO

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