U.S. Bank Reviews in Iowa

Updated October 6, 2014
Updated October 6, 2014
1,525 Reviews
3.3
1,525 Reviews
Rating Trends

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U.S. Bank Chairman, President, and CEO Richard K. Davis
Richard K. Davis
1,060 Ratings

Review Highlights

Pros
  • Work life balance is pretty good, most people friendly (not true in upper management) (in 95 reviews)

  • The work environment is conducive to open communication and does not feel micro-managed (in 47 reviews)


Cons
  • The areas that I have been in have not offered a good work/life balance (in 42 reviews)

  • Upper management waits to deliver bad news until moment changes take place (in 50 reviews)

More Highlights

4 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great to work for, but has its share of bureaucratic BS.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vault Teller in Humboldt, IA
    Former Employee - Vault Teller in Humboldt, IA

    I worked at U.S. Bank full-time (more than an year)

    Pros

    great people

    interesting work

    decent pay and benefits

    Cons

    as in all office environments - "great people" is not always a guarantee, nor an all-the-time statement

    no hope of a full-time position as a teller (they are basically making it impossible for this to be your career anymore - it's full time enough to get you benefits and to take up all your time so you can't really work a second job without wearing yourself out, but not full time enough to really support you)

    as always in pretty much any big company, not a lot of perspective from the highest high-ups about what is really best for the little guys down the line

    Advice to ManagementAdvice

    Pay a little more attention to suggestions and comments - don't ask for feedback if you're just going to ignore it.

    When you give employees an "anonymous" survey, make it actually anonymous. Don't have private sit-down meetings between employees and their bosses when said employees put anything negative in the survey about said bosses.

    Recommends
    Approves of CEO
  2.  

    Still drinking the Kool-aid!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Dubuque, IA
    Current Employee - Anonymous Employee in Dubuque, IA

    I have been working at U.S. Bank full-time (more than 3 years)

    Pros

    Senior leadership that is focused on doing the right things for the right reasons. Compensation is performance based, expectations are high. For people who are motivated to perform, there is tremendous potential. The company offers many tools to be personally and professionally engaged in your community, providing paid time off for volunteerism and making financial contributions to charities that match the volunteer efforts of all employees. Career growth potential is unlimited if you are willing to relocate.

    Cons

    It is possible for people to stay below the radar and exist in an unmotivated, under-productive state. I believe that the employee experience can vary widely from location to location influenced heavily by local management.

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    US Bank is a wonderful company to work for but is notoriously conservative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Des Moines, IA
    Current Employee - Assistant Manager in Des Moines, IA

    I have been working at U.S. Bank full-time (more than an year)

    Pros

    US Bank is a quality organization that supports the growth and development of its employee. It is a bank that has quality products that make themselves very easy to stand behind.

    Cons

    Retail banking, by nature, is a very time consuming and frustrating line of business that often offers very little compensation or thanks for the job performed.

    Advice to ManagementAdvice

    Offer more employee engagement to those employees on the organization's front lines--i.e. tellers, bankers, etc. These jobs are too easy to burn out on.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Overall, a solid bank to work for in this volatile environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Personal Banker in Davenport, IA
    Current Employee - Personal Banker in Davenport, IA

    I have been working at U.S. Bank

    Pros

    It is a large company that still believes in family first. They compensate well compared to other banks in the region. There seems to be a lot of opportunity for advancement. The company is always coming up with more innovative ways to serve the customer and make their banking easier and better for them. Although we have shareholders and are required to meet certain criteria, the customer's needs are always #1.

    Cons

    There are a number of different departments throughout the country that deal with different aspects of banking. Sometimes even an employee has to make a number of phone calls on behalf of a customer in order to get something corrected.

    Advice to ManagementAdvice

    Keep making advancements in the way we provide services to our customers.

    Recommends
    Approves of CEO

U.S. Bank Photos

U.S. Bank offices in downtown Freeport, Illinois, USA. (Photo attributed to IvoShandor - licensed under the CCL Attribution-ShareAlike 3.0 & GFDL, version 1.2)
Lobby Area
US Bank Plaza
U.S. Bank tower offices in Denver, Colorado. (Photo attributed to David Shankbone - licensed under the CCL Attribution-ShareAlike 3.0 & GFDL, version 1.2)

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