U.S. Bank

www.usbank.com
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U.S. Bank Reviews

Updated February 27, 2015
Updated February 27, 2015
290 Reviews
2.0
290 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
U.S. Bank Chairman, President, and CEO Richard K. Davis
Richard K. Davis
290 Ratings

Review Highlights

Pros
  • Work life balance is pretty good, most people friendly (not true in upper management) (in 99 reviews)

  • The work environment is conducive to open communication and does not feel micro-managed (in 47 reviews)


Cons
  • The areas that I have been in have not offered a good work/life balance (in 45 reviews)

  • Upper management waits to deliver bad news until moment changes take place (in 52 reviews)

More Highlights

290 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Bad Compensation in an OK Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant in Minneapolis, MN
    Current Employee - Administrative Assistant in Minneapolis, MN

    I have been working at U.S. Bank full-time (more than a year)

    Pros

    There is ample opportunity to grow for the most motivated employees. The company holds steadfast to their core beliefs and is extremely activist in their charities and for minority employees and clientele. The employees are kind and open-minded and management will always lend their ears to your concerns. There is a constant search to improve processes, but...

    Cons

    Compensation is incredibly low. US Bank understands that people are willing to accept less money in the state of the economy and take full advantage of how much work one person can do on a dime. Not to mention, their vacation/sick time and healthcare policies are a joke.

    With increased regulations there is major resistance to change and a palpable sense of fear and panic.

    Advice to ManagementAdvice

    Tighten up, lighten up, wear a smile, and try to get your employees the money they work for.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    My experience to date has been interesting subject matter, but a toxic atmosphere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate Audit in Minneapolis, MN
    Current Employee - Corporate Audit in Minneapolis, MN

    I have been working at U.S. Bank full-time (less than a year)

    Pros

    Compensation, bank holidays, work-life fit, potential grow opportunities

    Cons

    Toxic atmosphere, lack of team comradery, poor technology, outdated and cold environment

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Not the best bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in San Francisco, CA
    Former Employee - Teller in San Francisco, CA

    I worked at U.S. Bank part-time (less than a year)

    Pros

    - Hourly pay is pretty good for tellers
    - Lots of opportunities to move up

    Cons

    - The bank has shady practices
    - Slow foot traffic and high sales goals
    - Selling products that are bad for customers
    - Unrealistic sales goals are the worst part of the job

    Advice to ManagementAdvice

    - Don't force a teller to sell products that make a customers financial situation worse

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Retail banking is not what you would expect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker in Denver, CO
    Former Employee - Personal Banker in Denver, CO

    I worked at U.S. Bank full-time (more than a year)

    Pros

    Professional setting and quality training.

    Cons

    Sales driven. High emphasis on loans and credit cards. Job jeopardy if manager goals aren't met. Poor pay scale.

    Advice to ManagementAdvice

    Don't threaten an employee's job if they don't refinance loans or sell a credit card. Pay better than $15/hour for a personal banker.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Network Operations Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Operations Analyst in Gresham, OR
    Former Employee - Network Operations Analyst in Gresham, OR

    I worked at U.S. Bank full-time (more than 3 years)

    Pros

    Some great Tier 1 coworkers

    Cons

    Sweatshop - management talks but doesn't listen.

    Advice to ManagementAdvice

    Your employees are a valuable resource - stop treating them as replaceable trash.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    My feelings about working for this company very luke warm. The people are very superficial.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Rather Not Say in New York, NY
    Current Employee - Rather Not Say in New York, NY

    I have been working at U.S. Bank

    Pros

    Never a dull moment. Everything is so backwards that you are contantly fixing stuff.

    Cons

    Everything is antiquated. Benefits are awful, pay is awful.

    Advice to ManagementAdvice

    N/A. They wouldn't listen anyway.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Skip thisbplace...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Telller
    Former Employee - Telller

    I worked at U.S. Bank part-time (less than a year)

    Pros

    Co-workers, and absolutely nothing else.

    Cons

    Every thing from the managers to the rude customers. They made us try to sell there services and if we didn't meet a quota they will get mad at you. They also encouraged us to drop out of school and devote our full time to working at the bank.

    Advice to ManagementAdvice

    No more pressure to get referals.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    unrealistic sales expectations and low pay rate in relation to work performed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Banker
    Former Employee - Personal Banker

    I worked at U.S. Bank full-time (more than 5 years)

    Pros

    vacation time and benefits good incentives for meeting goals

    Cons

    low pay, high pressure to meet unrealistic sales goals,.

    Doesn't Recommend
    Positive Outlook
  10.  

    Its ok not all that could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bank Teller in Costa Mesa, CA
    Former Employee - Bank Teller in Costa Mesa, CA

    I worked at U.S. Bank

    Pros

    Good pay I guess nice overtime pay . Benefits could b ed better.

    Cons

    Too many politics at work, benefits suck.

    Advice to ManagementAdvice

    Train better,and make sure the one training doesnt purposely teach certain things wrong to make the new person look bad.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Great Company, poor Co-workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller
    Current Employee - Teller

    I have been working at U.S. Bank

    Pros

    Great Leadership, very ambitious, inspiring, great place for go getters. Decent wage, and ok benefits. The company as a whole is great.

    Cons

    Lazy management and bad co workers can only make a miserable work life. Try to visit the location you want to work and see how the environment is.

    Advice to ManagementAdvice

    Be wise of who you hire, even if it is within the company.

    Recommends
    Neutral Outlook

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