U.S. Bank Reviews

Updated April 24, 2015
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2.0
303 Reviews
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U.S. Bank Chairman, President, and CEO Richard K. Davis
Richard K. Davis
165 Ratings

303 Employee Reviews

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  1. banker

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at U.S. Bank

    No opinion of CEO
    No opinion of CEO

    Pros

    Good incentives motivated employees flexible schedule

    Cons

    Goals were unrealistic and hard to achieve. Double standards poor management

    Advice to Management

    Listen to employees lead by showing and be more present

  2. Pressure to collect certain unattainable montly quotas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Covington, KY
    Former Employee - Anonymous Employee in Covington, KY

    I worked at U.S. Bank

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The shifts are monday through friday.

    Cons

    Didn't care for the employees that devoted 100% to them

    Advice to Management

    Get new management team!

  3. Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Diego, CA
    Current Employee - Anonymous Employee in San Diego, CA

    I have been working at U.S. Bank full-time

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    U.S. Bank is always hiring.

    Cons

    High turnover rate, Under qualified managers, & H.R unwilling to help with conflict resolutions.

    Advice to Management

    There are more important things to employees then (numbers) and you should really think about training your employees through career advancement opportunities.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. universal banker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Bank

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Holidays off with pay. Can purchase extant vacation hours.

    Cons

    Very cheap company to work for. Pay is not comparable to other banks. High turnover and constantly understaffed. Management is not trained well and is of little help. Very stressful place to work.

    Advice to Management

    Learn to have a cash drawer and at least be able to take a simple cash deposit or cash a check. Branch staff at least deserves backup when needed.

  6. Mortgage Closer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at U.S. Bank full-time

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits. Very comfortable work environment. Really enjoyed the people that I worked with.

    Cons

    Low pay, not much room for advancement.

  7. No Regard for Employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller
    Former Employee - Teller

    I worked at U.S. Bank part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    -Compensation was somewhat above average for like work.
    -Very customer-focused atmosphere.

    Cons

    -Management hovering constantly ensuring that you are using the current buzz phrase with every customer.
    -Generally dismissive of males in the workplace, at least at the branch level.
    -Was given a solid review with a raise, then dismissed without cause several weeks later.
    -Mandatory work on weekends.
    -Utter refusal to work around school schedule, even with a 23 hour teller position

    Advice to Management

    Encourage diversity in branch management. Audit employee insight on procedure as thoroughly as you do customer input. Do exit interviews on every employee- sexism may be among the top concerns expressed.

  8. Helpful (2)

    It was not what I expected.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Universal Banker
    Current Employee - Universal Banker

    I have been working at U.S. Bank full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Professional development, sales experience, customer service experience

    Cons

    Negative work atmosphere, poor compensation, success based on making sales

    Advice to Management

    Take more care in who is promoted into managerial positions. Have education requirements for SSM positions.

  9. Helpful (1)

    Wasn't the right fit for me

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at U.S. Bank

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Customers were the focus of the company. It was more about the duration of the relationship with the customer less about how much the customer has in their account.

    Cons

    The branch I was in was very emotionally driven. The management was too involved in employee personal lives and looked at everything as a social thing rather than a business environment.

    Advice to Management

    Focus more on employees doing their jobs rather than assuming what they could possibly be thinking or feeling. It isn't your business. Allow employees to come to work, rock their position and stop butting into their personal lives.

  10. Helpful (1)

    personal banker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Bank

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    3 weeks vacation, and not much else

    Cons

    micromangement, career paths very unapparent very disorganized lots of coolaid drinking

  11. Helpful (1)

    If you always wanted to be a robot...in a sweat shop..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President in Milwaukee, WI
    Former Employee - Vice President in Milwaukee, WI

    I worked at U.S. Bank full-time (More than 10 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    National bank, wide product range, very financially stable.

    Cons

    Upper mngt does not trust those beneath them even if they are competent and experienced. All decisions are top down. It is as if they want to train people not to think.

    Advice to Management

    The excellent credit porolio is great but it could be achieved by the many intelligent, capable lenders without absolutely every little thing having to be decided or approved by those way removed. Evaluate the groups on the credit quality and profitability rather than strangling talented people by over control of minute decisions. Expectations about people influence the performance. Treat them like you know they are good at their jobs and as if you trust them to do a good job. Having to get approval for every nickel change or inconsequential covenant change I'd not necessary. If they do not perform, then fire them. But do not assume, or treat corporate lenders as if they are unintelligent and incapable and then expect them to represent themselves and USB to corporate customers in the best way. With a lending relationship that is somewhat involved, the customer is bound to become aware that upper mngt does not relinquish any control, i.e. they don't trust or value the relationship manager. As a customer, that would be very unattractive to me. A lot of talent is wasted because of excessive control and distrust from the top down.

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