U.S. Bank Reviews

Updated August 28, 2014
Updated August 28, 2014
1,412 Reviews

3.3
1,412 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
U.S. Bank Chairman, President, and CEO Richard K. Davis
Richard K. Davis
987 Ratings

Review Highlights

Pros
  • Work life balance is pretty good, most people friendly (not true in upper management) (in 80 reviews)

  • There are lots of opportunities for advancement and lateral career changes (in 30 reviews)


Cons
  • The areas that I have been in have not offered a good work/life balance (in 34 reviews)

  • Upper management waits to deliver bad news until moment changes take place (in 45 reviews)

More Highlights

391 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good bank to work for. Easy to get an entry-level banker job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker I  in  Orange, CA
    Current Employee - Personal Banker I in Orange, CA

    I have been working at U.S. Bank full-time for more than a year

    Pros

    Great products and services. Good opportunities to grow. Easy systems and tools to do the job. Great training and management.

    Cons

    Small wages and poor benefits. Poor work / life balance since some instore branches open 7 days a wek

    Advice to ManagementAdvice

    Increase pay. If you dont pay your best talent higher wages, someone else will.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Some good, some major drawback

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Paralegal III  in  Minneapolis, MN
    Current Employee - Paralegal III in Minneapolis, MN

    I have been working at U.S. Bank full-time for more than 5 years

    Pros

    Flexible Hours in certain departments, good work-life balance and solid training opportunities throughout the company, mid management/low level management is very helpful and willing to find an answer to any work related questions (however large or small). Great colleagues some of the best people I've ever had the pleasure of working with.

    Cons

    Low pay, its a bank so that's not too surprising but the company has a reputation even in the industry for paying its employees less to do more than competitors. Senior management is very limited in providing specifics to employees when it comes to what steps will help employees advance, advancement opportunities vary widely from department to department but are typically hard to come by, health insurance is a joke. Upper management tries to set up action plans based on employee feedback but the problems are usually the same, ever increasing workload with no compensation.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3.  

    Teller

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Bank

    Pros

    Flexible schedule, great hours, customer service

    Cons

    Sales, management doesn't listen, poorly managed

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  5.  

    Good pay, easy work, very repetitive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SERVICE ADVISOR
    Current Employee - SERVICE ADVISOR

    I have been working at U.S. Bank full-time for less than a year

    Pros

    The pay is great compared to other call centers in the area.

    Cons

    You take roughly 100-160 calls a day and if your not closer to the 160 management tells you to spend less time after your calls and to cold transfer to nearly all other departments. You don't have time to take a drink because you have to hit your calls goal.

    Advice to ManagementAdvice

    Hire more people and stop making your current team suffer and be miserable.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Good starting point

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - In Store Banker I
    Current Employee - In Store Banker I

    I have been working at U.S. Bank full-time for more than a year

    Pros

    Good training for someone without banking experience
    Decent benefits

    Cons

    Low pay
    Little room to move up

    Advice to ManagementAdvice

    Listen to your employees and pay in store bankers as much or than traditional bankers we do more tasks.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    Easy work low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Trust Financial Management Analyst  in  Saint Paul, MN
    Current Employee - Trust Financial Management Analyst in Saint Paul, MN

    I have been working at U.S. Bank full-time for more than a year

    Pros

    There are things to learn if you apply yourself. Also there are days where not much happens so if you need to study for that CFA it can be advantageous to work here. You choose your own hours.

    Cons

    There are "lifers" which means that there are people over 60 that contribute nothing, make you do most of their work, and take away a bigger paycheck than you. Noncompetitive wages, raises or bonuses. No initiative from greater than 50% of the employees, but there usually is a good group of guys you can find that are dedicated to progression. Too many levels of management.

    Advice to ManagementAdvice

    Recognize talent when you have it and keep them there: one case in particular there was an all star who continually improved programs and developed new macros and they didn't make an effort to raise his salary so he got an offer somewhere else and left. Also try to do more than piggy back off of lower management emails by confirming results.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Worked as contractor. Not convinced some management should be managers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Richfield, MN
    Former Employee - Anonymous Employee in Richfield, MN

    I worked at U.S. Bank as a contractor for less than a year

    Pros

    Location and branches.

    Cons

    Contractors are not treated the same as full time employees.

    Advice to ManagementAdvice

    Not over working people, letting them work from home during storms, not working at nights or weekends unless absolutely necessary.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    A rewarding job in Many ways

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller II  in  Cincinnati, OH
    Former Employee - Teller II in Cincinnati, OH

    I worked at U.S. Bank part-time for more than 10 years

    Pros

    Good hours, not having to take a lot of work home leaves more time for family. There was a good daily workplace environment.

    Cons

    The healthcare benefit plans left a lot to be desired. The pay is leaves a lot to be desired, and the bonus plan is not very rewarding either.

    Advice to ManagementAdvice

    Follow policy, and do not change bend it in some situations, or for some people.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller
    Former Employee - Teller

    I worked at U.S. Bank full-time

    Pros

    Co-workers are awesome. Hours are good.

    Cons

    No growth, low pay, benefit suck.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Business Development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Bank full-time for more than 5 years

    Pros

    Lots of opportunity for self starters and independent workers. Great visibility and easy access to senior management. Great reputation and excitement for where the company is heading.

    Cons

    limited resources, out dated technology, zero training and lagging in every institutional product category compared to competitiors

    Advice to ManagementAdvice

    invest in your people and product

    Recommends
    Neutral Outlook
    Approves of CEO

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