U.S. Bank

  www.usbank.com
  www.usbank.com

U.S. Bank Reviews

Updated December 21, 2014
Updated December 21, 2014
1,604 Reviews
3.3
1,604 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
U.S. Bank Chairman, President, and CEO Richard K. Davis
Richard K. Davis
1,102 Ratings

Review Highlights

Pros
  • Work life balance is pretty good, most people friendly (not true in upper management) (in 99 reviews)

  • The work environment is conducive to open communication and does not feel micro-managed (in 47 reviews)


Cons
  • The areas that I have been in have not offered a good work/life balance (in 45 reviews)

  • Upper management waits to deliver bad news until moment changes take place (in 52 reviews)

More Highlights

446 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Decent Place To Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager in Overland Park, KS
    Current Employee - Operations Manager in Overland Park, KS

    I have been working at U.S. Bank full-time (more than 3 years)

    Pros

    Very conservative company. Well respected in the industry. Usually considered the top of the largest national banks. Lots of different opportunities within the bank, with operations in many parts of the country. Very low risk of getting laid off if you do a good job.

    Cons

    Very conservative company. They are slow to hire when the need arises. They watch expenses very closely and try to anticipate future trends, which, in and of itself is a good thing. But, if you are in a department that needs help, it can be a long time in getting new staff. Like most large companies, a lot of political maneuvering between senior management, and sometimes they don't work together to do the best for the customer. As a bank, they do not pay real well. Don't expect to get rich here.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Supportive Upper Management & Co-Workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Universal Banker in Gladstone, OR
    Current Employee - Universal Banker in Gladstone, OR

    I have been working at U.S. Bank full-time (less than an year)

    Pros

    Great co-workers
    Upper management in this area is supportive
    Welcoming staff overall

    Cons

    Pay isn't as competitive as it could be
    Health benefits aren't competitive
    Training is dry and bores me to tears

    Advice to ManagementAdvice

    Push for more hands on training
    When promoting "from within," be open-minded to the in-branch/store relationships that helped those employees thrive

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounting Specialist in Larkspur, CA
    Former Employee - Accounting Specialist in Larkspur, CA

    I worked at U.S. Bank full-time (more than 5 years)

    Pros

    Okay company to work for. Made a lot of lifetime friends.

    Cons

    Not that organize but better than bigger corporation.

    Recommends
    Positive Outlook
    Disapproves of CEO
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  5.  

    The people are super nice

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Bank

    Pros

    The people are incredible and take great pride in their corp culture

    Cons

    Overall the technology is way out of date

  6.  

    Not a bad place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Manager in Seattle, WA
    Current Employee - District Manager in Seattle, WA

    I have been working at U.S. Bank full-time (more than 5 years)

    Pros

    Growth opportunity, hire from within, promote from within

    Cons

    Leadership doesn't always have your best interests at heart.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Overall positive experience, but pay was frustrating and gaining exposure to other lines of business is difficult.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Manager in Los Angeles, CA
    Former Employee - Branch Manager in Los Angeles, CA

    I worked at U.S. Bank full-time (more than 3 years)

    Pros

    Fair management. Sales pressure not over the top and goals are realistic. Executive leaders are approachable and take time to engage employees on branch level.

    Cons

    Below average pay. Company is pretty cheap when it comes to spending on employees. Difficult to retain top talent because of salary offerings.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great company culture, with a strong belief in providing valuable service to the community.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Bank

    Pros

    Large company, with great benefits.

    Cons

    Working outside of the company footprint is tough.

  9.  

    Teller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in Mankato, MN
    Former Employee - Teller in Mankato, MN

    I worked at U.S. Bank part-time (more than an year)

    Pros

    Great people. Strong bank

    Cons

    Retail hours weren't great for me.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    US Bank is very competitive and can be very demanding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager
    Current Employee - Branch Manager

    I have been working at U.S. Bank full-time (more than 5 years)

    Pros

    US Bank has many locations and departments where one can experience a variety of different opportunities. There are Bonuses offered in the majority of sales positions. US Bank offers better than average benefits especially if you have been with the company for more than 5 years.

    Cons

    US Bank is very demanding and at times can feel very overwhelming when lack of staffing occurs, which at times is constant, especially the bigger FTE office. This is usually good and bad, often times these branches are the ones who employees get promoted so it can feel like your constantly training. (Good with the Bad like I said)

    Advice to ManagementAdvice

    When hiring new employees pending the position, have at least three weeks of dedicated off site training program(s) so that the new employees can get some sort of proper training and out of the way of customer interactions. This at times can be more of a hardship to the existing office and detriment to customer loyalty scores can suffer with existing staff.

    Positive Outlook
    Approves of CEO
  11.  

    Great Employer, benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales and Service Manager in Chandler, AZ
    Current Employee - Sales and Service Manager in Chandler, AZ

    I have been working at U.S. Bank full-time (more than 3 years)

    Pros

    They really care about employees. Great CEO.

    Cons

    Lots of red tape and too conservative sometimes.

    Advice to ManagementAdvice

    more internal promotions

    Recommends
    Approves of CEO

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