U.S. Cellular

  www.uscellular.com
  www.uscellular.com

U.S. Cellular Reviews

Updated November 8, 2014
Updated November 8, 2014
572 Reviews
3.2
572 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Kenneth R. Meyers
119 Ratings

Review Highlights

Pros
  • My work life balance was never any problem in the call center in Tulsa (in 47 reviews)

  • Employees have great benefits even if you are part time (in 71 reviews)


Cons
  • Work life balance was at times less but ultimately always rewarding (in 48 reviews)

  • The new billing system has caused a conflict in so many areas it is really sad (in 17 reviews)

More Highlights

121 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Milwaukee, WI
    Current Employee - Store Manager in Milwaukee, WI

    I have been working at U.S. Cellular full-time (more than 3 years)

    Pros

    environment is great and the pay was good.

    Cons

    retail hours are always a con.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Amazing culture, great pay, and a lot of opportunities to grow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Manager in Concord, NH
    Current Employee - Retail Sales Manager in Concord, NH

    I have been working at U.S. Cellular full-time (more than 3 years)

    Pros

    The company is led by strong senior leaders with a focus on amazing company culture equating to great customer service and strong end results.

    Cons

    Requires a lot of flexibility to be in the wireless industry. The only thing that is constant is that it will be constantly changing.

    Advice to ManagementAdvice

    Stayed focused on business results while maintaining a presence on the front line .

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Great to work at

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Cellular

    Pros

    pay, training, co workers, co workers, co workers

    Cons

    management, management, management, management, management

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Best eight years I spent with an organization!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Wireless Consultant in Saint Louis, MO
    Former Employee - Retail Wireless Consultant in Saint Louis, MO

    I worked at U.S. Cellular full-time (more than 8 years)

    Pros

    Awesome benefits - Unlimited earning potential

    Cons

    Work/life balance - No advancement opportunities

    Advice to ManagementAdvice

    Promote from within the organization.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Great place to build a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at U.S. Cellular full-time (more than 10 years)

    Pros

    great culture, great team, great peers. senior leadership is open to new ideas from all aspects of the organization. Feedback goes both ways, a true learning and teaching environment

    Cons

    sometimes allows poor performance to go on for too long before it is addressed, reactive in offerings of products and services

    Advice to ManagementAdvice

    keep up what you are doing... listen to your associates, they have the best ideas

    Recommends
    Approves of CEO
  7. 1 person found this helpful  

    Amazing Place to Build a Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at U.S. Cellular full-time (more than 3 years)

    Pros

    Amazing corporate culture, the best job I have ever had. The kind of place you want to retire at. Amazing leadership, benefits, opportunity and people.

    Cons

    Challenging Industry to stay competitive in

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Senior Accountant I

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Accountant in Chicago, IL
    Current Employee - Senior Accountant in Chicago, IL

    I have been working at U.S. Cellular full-time (more than an year)

    Pros

    Work life balance, management empowerment, unique culture, flexible hours, good group of people, collaborative

    Cons

    better places to eat locally or more food trucks

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    I love US Cellular!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at U.S. Cellular (more than 10 years)

    Pros

    Great health and associate benefits. The company tried hard to keep and retain qualified employees.

    Cons

    The only cons are that the employee phone program was extremely weak and very limited on selection and the other is that depending on company results training was usually reduced or eliminated on occasion.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Loved it!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at U.S. Cellular

    Pros

    I loved the leadership and overall environment of the company. Everyone is very passionate about what they do.

    Cons

    Work life balance and keeping up with competitors in the market.

  11. 1 person found this helpful  

    Better than college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Coach in Marion, IA
    Former Employee - Customer Service Coach in Marion, IA

    I worked at U.S. Cellular full-time (more than 8 years)

    Pros

    Benefits are great. People are nice, it's a safe place to work.

    Cons

    Cult like culture control constricts and domesticates individuals.

    Advice to ManagementAdvice

    Call center associates need to be free-range. Health conditions of people in a call center need to be addressed.

    Recommends
    Negative Outlook
    Approves of CEO

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