U.S. Security Associates

www.ussecurityassociates.com

U.S. Security Associates Reviews

Updated January 16, 2015
Updated January 16, 2015
250 Reviews
2.2
250 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Richard Wyckoff
26 Ratings

Review Highlights

Pros
  • If your looking for an easy job, they don't get easier than this one (in 8 reviews)

  • easy work nothing extremely difficult but it all depends on the account you are located at (in 7 reviews)


Cons
  • Pay is too low for the job they want you to do, No raises, insurance is horrible (in 15 reviews)

  • No advancement into supervisor/manager roles (in 9 reviews)

More Highlights

49 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Will help to Get you where you want to go

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Control Center Operator in Dallas, TX
    Former Employee - Control Center Operator in Dallas, TX

    I worked at U.S. Security Associates

    Pros

    Quick easy start. I went to a good branch and was able to advance.

    Cons

    Management must pay attention to the clients changes and how it effect the employees.

    Advice to ManagementAdvice

    Don't forget who's loyal to the company and who's always backing things up when others quit.

  2. 2 people found this helpful  

    Local management has serious problems and a lot of turnover

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development Manager
    Former Employee - Business Development Manager

    I worked at U.S. Security Associates full-time (more than a year)

    Pros

    Good base pay initially, when initially hired the manager was great, (management changed.) Open door policy was good. Experienced senior sales people, good officers.

    Cons

    Local management had a lot of turnover was disconnected from workers, allowed family members who were employees to take vehicles home overnight etc, against company policy. Leads that were labeled as "Hot Leads" that were a waste of time, and local management competing with sales people for clients.

    Advice to ManagementAdvice

    Try to get some stability and stop the nepotism in the office, it is a definite deterrent to other employees.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Billing Specialist in Roswell, GA
    Former Employee - Billing Specialist in Roswell, GA

    I worked at U.S. Security Associates full-time (more than 8 years)

    Pros

    benefits, bonuses, gift cards, luncheons, Christmas parties

    Cons

    dealing with irate supervisors, over worked

    Doesn't Recommend
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Decent company, good amount of freedom, no micromanaging.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Site Supervisor in Bedford, MA
    Current Employee - Security Site Supervisor in Bedford, MA

    I have been working at U.S. Security Associates full-time (more than 3 years)

    Pros

    Low Stress for okay pay. Lots of free time at work.

    Cons

    Managers tended to hire incompetent people and I would have to make up for their mistakes and try not to get them fired and make the site run smoothly.

    Managers often lied or fell short on pay raises, and did not respect/invest/recognize their top performers/employees enough.

    Advice to ManagementAdvice

    Learn to recognize your top employees, that are reliable, constantly maintaining and improving the level of work, and going above and beyond.

    No opinion of CEO
  6.  

    U.S. security

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Guard in Miami, FL
    Current Employee - Security Guard in Miami, FL

    I have been working at U.S. Security Associates full-time (more than a year)

    Pros

    Not much really just something to hold you over when you don't have a jobs you're looking for.

    Cons

    Branch office is slow and hard to reach sometime, really no advancement, no as professional as they make it seem

    Advice to ManagementAdvice

    Treat guards better pay better people will work harder and take their jobs more serious and act more professional

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    It's a paycheck until you find your next real job/career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Guard in Miami, FL
    Current Employee - Security Guard in Miami, FL

    I have been working at U.S. Security Associates full-time (less than a year)

    Pros

    8 hour shifts that includes about a 15 minute break. Not 8.5 or 9 hours (30 min-1 hour lunch break). You get a check every two weeks. It all depends at the post they put you at. Some supervisors are terrible and make life on the job hell, others are great. I had a bad supervisor which made it terrible at first, asked the operations manager to put me at another post in which they did and this supervisor has been good so can't complain. Job gets the bills paid.

    Cons

    They take $200 from you at the beginning for background check, uniforms, etc without even telling you during the interview process! ($50 per pay check for the 1st four checks). They pay a measly $10/hr with absolutely no raises (pay even less in other posts)! Someone at my post been there for 3 years and is still at $10/hr! No advancement into supervisor/manager roles. They had me do some online courses about 6 months ago through their company in which if I passed all the tests I could be a supervisor/manager when a "position opened up." Well I passed all the tests and still nothing.

    Advice to ManagementAdvice

    Some supervisors and even managers are very unprofessional.

    No opinion of CEO
  8. 2 people found this helpful  

    Working here in this specific location was not a bad start, however with time things were getting worse.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Guard in Ventura, CA
    Current Employee - Security Guard in Ventura, CA

    I have been working at U.S. Security Associates full-time (more than a year)

    Pros

    Great pay for the area.
    Great work experience.

    Cons

    Lots of favoritism, it was hard to approach management about particular issues.
    No communication was ever established between immediate supervisors and general managers.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    Primarily a 'Give What You Get' Job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Officer in Atlanta, GA
    Current Employee - Security Officer in Atlanta, GA

    I have been working at U.S. Security Associates full-time (more than a year)

    Pros

    The job is not labor intensive
    For beginners or a fall back
    Really hard to get fired once you have a decent schdule

    Cons

    Hard to get a schedule
    They tend give you horrible hours.
    No benefits
    No good leadership
    If there's a problem don't expect it to be fixed
    Vacation hard to take (from my experience).

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    U.S. Security Associates Response

    Oct 14, 2014Marketing Team

    Thank you for taking the time to leave us feedback about your experience. We value our employees, and we would like to help you find a schedule and position that meets your needs and allows you to ... More

  10. 1 person found this helpful  

    Chill job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at U.S. Security Associates full-time (more than a year)

    Pros

    If you are a patrol driver you spend most of your time on your own without supervision. Flexible schedule.

    Cons

    Long shifts, not a lot of interaction with other people if you are a patrol driver. Not a lot of opportunity for career advancement.

    Recommends
    Positive Outlook
    No opinion of CEO

    U.S. Security Associates Response

    Oct 14, 2014Marketing Team

    Thank you for your review, and for your hard work! Should you ever wish to return, we encourage you to review the post options on our careers page; there, you can find a position that offers customer ... More

  11. 2 people found this helpful  

    Major Company,Lack Of Communication

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Officer in Atlanta, GA
    Current Employee - Security Officer in Atlanta, GA

    I have been working at U.S. Security Associates full-time (less than a year)

    Pros

    It's a big company,pay better than some other companies in Atlanta.Interesting Online Class.

    Cons

    There is a severe lack of communication.Unless you go to the office you can't get in contact with people there.Can't leave messages cause their mailboxes are always full. And they don't return calls or e-mails.This seems to be the hammond office,For a major company i am disappointed.

    Advice to ManagementAdvice

    Stay in touch with your officers when they need things.

    Recommends
    Neutral Outlook
    Approves of CEO

    U.S. Security Associates Response

    Oct 14, 2014Marketing Team

    Thank you for your feedback! We are delighted that our training courses are keeping you interested and challenged. However, we hate to hear that you are disappointed with the frequency of your ... More

U.S. Security Associates Photos

Work at U.S. Security Associates? Share Your Experiences

U.S. Security Associates

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.