UCLA Health Reviews

77 Reviews

4.0
77 Reviews
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UCLA Health President Dr. David T. Feinberg
Dr. David T. Feinberg
17 Ratings

Review Highlights

Pros
  • Great benefits, great doctors, great experience, good co workers, and median pay (in 9 reviews)

  • Good benefits package when offered (in 6 reviews)


Cons
  • No work/life balance (I would get e-mails on a Sunday and respond to them right away (in 3 reviews)

  • Culture of fear and pressure - staff repeatedly humiliated in front of other staff at team meetings (in 2 reviews)

More Highlights

4 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    Disrespectful, uncooperative and ineffective leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA

    I worked at UCLA Health full-time for less than a year

    Pros

    I was in an administrative position at UCLA Health and I was shocked at the level of office politics and lack of effective leadership in the company. If I could give this organization zero stars, I would. The only positive thing that I have to say is that every department in the UCLA Health System seems very different. Other departments may have a better culture and system for new hires.

    Cons

    1. Lack of leadership (the senior director of my group stayed at work till 10 pm when there are no major deliverables (and this person gets in at 8 AM), is constantly stressed out, and releases stress on everyone else in the group)
    2. A small group of mean spirited executives and directors appear to control the group and if you aren't part of their group or following their rules, you probably won't be at the organization very long
    3. Culture of fear set from management
    4. Unclear performance goals
    5. No feedback from management
    6. Absolutely no training from direct managers or teammates
    7. Terrible office space (my office used to be a closet and could not fit more that one chair in it.)
    8. Lack of camaraderie. (Teammates stopped helping me after my second day on the job and told my manager that they have his own work to do so I had no one to answer my questions).
    9. Lots of office gossip and lack of maturity among leadership. (I would find out later that my manager spoke ill of me to my colleagues.)
    10. Disrespect for young risers in managerial roles
    11. No work/life balance (I would get e-mails on a Sunday and respond to them right away. Also, my manager would set up meetings for 6:30 PM. There was no respect for my time. My manager would stop at another employee's office and chat with that person till 7:30 PM before coming to my office. And our meeting was regarding a very important deliverable to submit the next day.)
    12. Six month probationary period (meaning that you can not take any days off for 6 months and you can be laid off anytime before then or not extended after 6 months)
    13. No formal kitchens in the building. Closets are transformed to include mini fridges, water coolers, and small coffee makers for "kitchens" (this is for the departments in the Geffen SOM/CHS/Jules Stein building)
    14. Everyone had their office doors closed and was not easily accessible. The office space felt like a deserted building and leadership was very unapproachable.
    15. Very little communication between new hire and their direct manager.
    16. Many of the executives and directors had over 10 years of experience in the UCLA system and expected everyone to have an expert understanding of UCLA systems and processes right away including new UCLA hires. This simply is not realistic. New UCLA hires need more than 5 days to understand UCLA systems and processes. This is true for any company.

    Advice to ManagementAdvice

    Significant changes need to occur to create a cohesive and unified culture. I definitely did not feel part of the team when I was at the organization. I believe that the lack of management and zero emphasis on a positive culture has created such a dysfunctional administrative group. Some important aspects to fix are as follows:

    1. Engage the new hire and practice constant communication. Don't just say it, actually do it.
    2. Set performance goals and targets. Create a feedback loop.
    3. If you are stressed out, act professional and do not show it to those you manage.
    4. Be positive and surround yourself with positive people that have diverse experiences.
    5. Encourage teamwork. Make training new hires and others part of an employees annual goals.
    6. Be open to diverse perspectives and give new hires time to understand UCLA systems and processes.
    7. Find a way to better balance your work and personal obligations. Set an example for your team.

    I can go on with this list...I'm not sure if it will make a difference. I have a feeling that this group is pretty set in its ways and will not change.

    Doesn't Recommend
  2. 2 people found this helpful  

    Not a good place for Project Managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Manager  in  Los Angeles, CA
    Current Employee - Senior Project Manager in Los Angeles, CA

    I have been working at UCLA Health full-time for more than 3 years

    Pros

    Good work-life balance. Variety of project opportunities are available for the right team member.

    Cons

    The organization has little knowlege of or respect for sound project management tools and methodologies. Projects are managed in Excel or using "to-do" lists. Project management methodology is inconsistent and does not address project dependencies, risks, or issues management.

    Pay is a good 25% below the industry standards. Also, pay raises are rare. Be sure to negotiate as high a salary as possible because you will fall further behind industry standards every year you work at UCLA.

    The work ethic of many managers is questionable and hinders project progress. It is not uncommon for managers to leave work every Friday at 12pm.

    Advice to ManagementAdvice

    Standardize the organization's project management methodology. Encourage staff to become PMI certified. Support Project Managers when they encounter resistance to managing projects using industry best practices.

    Increase Project Manager pay to be similar to Lean Specialist pay at UCLA.

    Doesn't Recommend
    Negative Outlook
  3. 1 person found this helpful  

    Very political

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA

    I have been working at UCLA Health

    Pros

    Name, reputation of University. Clinically very good nurses and doctors.

    Cons

    Overt nepotism, politics of who you are by title versus doing the right thing.

    Advice to ManagementAdvice

    Promote people who are qualified, be fair about promotions. IE post positions when they are available versus just picking your political allies to fill them.

    Doesn't Recommend
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  5.  

    Review of short term position in medical center

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UCLA Health

    Pros

    Short term position, at least.

    Cons

    Manager lost paperwork and materials on several occasions, tried to blame subordinate employees.

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