UPS

  www.ups.com
Work in HR? Unlock Free Profile

UPS Reviews

Updated August 19, 2014
Updated August 19, 2014
2,451 Reviews

3.4
2,451 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
UPS Chairman and CEO D. Scott Davis
D. Scott Davis
1,120 Ratings

Review Highlights

Pros
  • I was unloading trucks for 5 or 6 months before I got promoted to Part-Time Supervisor (in 223 reviews)

  • Very structured organization with great benefits and hard working employees (in 212 reviews)


Cons
  • Work life balance is the biggest challenge, specifically for Management employees (in 82 reviews)

  • I just got hired as a full time driver have to be in a casual drivers for months (in 150 reviews)

More Highlights

750 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Ups

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Package Handler
    Current Employee - Part Time Package Handler

    Pros

    The company offers above average pay for a part time job that pretty much anyone can get. There are many shifts to work so it can fit nearly anyone's schedule.

    Cons

    The work is very physically demanding. It can wear you out and become tiring. Communication with management is lacking. I often don't know where I'm supposed to be it when I need to come in because of a lack of communication.

    Advice to ManagementAdvice

    Communicate with everyone and don't assume employees know anything. I'm constantly learning new things I should have been taught moths ago.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Good overall.

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Communications Supervisor
    Former Employee - Communications Supervisor

    Pros

    Solid management team. Company is hands down one of the most efficient and organized you'll find. Great people.

    Cons

    Since UPS went public in 1999, no one watches out for each other. Balanced Scorecard and shareholders call the shots. A lot pressure causing great people to leave.

    Advice to ManagementAdvice

    Too much talk of the importance people, but no action to show it.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3.  

    Aircraft Maintenance Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor
    Current Employee - Supervisor

    Pros

    Good pay, good schedule, career opportunities.

    Cons

    High pressure, high stress, lack of recognition, "mistakes" at times are unrealistically scrutinized.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    UPS Package Handler

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Package Handler  in  Houston, TX
    Current Employee - Package Handler in Houston, TX

    Pros

    Benefits are great and opportunity to advance to a driver or into management are always there.

    Cons

    Management, Hours, Employees, System. EVERYTHING is about numbers and they will sacrifice anyone to meet them. An employee is just a number to them. System is typical. They punish the hard workers with more work and make it easier for those who work slowly and aren't efficient. You will start from the bottom and there is no predicted timeline for advancement.

    Doesn't Recommend
    No opinion of CEO
  6.  

    For the pay I would much rather work somewhere else.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Time Package Handler
    Former Employee - Part Time Package Handler

    Pros

    Weekly Pay
    Great Benefits
    Management was hands on.

    Cons

    Late Shift (10:00 PM - 2:00 AM)
    Redundant Work (lift, stack, repeat)
    Pay was very low for amount of work.
    Work can be very overwhelming, especially during the holiday season.

    Doesn't Recommend
    No opinion of CEO
  7.  

    Package Car Driver

    Current Employee - Package Car Driver  in  York, PA
    Current Employee - Package Car Driver in York, PA

    Pros

    UPS is serious about making sure its employees are working safely and fully qualified for the job. Too soon to tell if I will be pleased yet or not. Best rated benefits, pay and reputation in the industry.

    Cons

    If you want to be a delivery driver, you will go thru a week long training program that has a surprisingly low graduation rate. I passed and now I'll be working part time early mornings, sorting packages at a much lower rate of pay than I need, until there's an opportunity to advance. Will definitely have to take another job to make ends meet, in case this doesn't pan out.

    Advice to ManagementAdvice

    I wonder if you find it difficult to attract the quality employee that you want if they don't know when or if they are working the next day. It must be hard to start out here if you have a family or bills to pay, Just saying.... I'm grateful for the opportunity to give this a shot and I'm already better off for the training I've received. The methods work!

    Positive Outlook
  8.  

    What brown can do for you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - UPS Sorter  in  Cleveland, OH
    Current Employee - UPS Sorter in Cleveland, OH

    Pros

    Great benefits, get paid weekly, discount on cell phones

    Cons

    Poor training and warehouse environment

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    It is a high energy demanding job that gets tiring.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    As a part time employer you would get benefits. Always had hours. Could move around real easy. Good money if you stay long.

    Cons

    Hot in trucks. And in warehouse. High demand. Management don't care if you hurt your self.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    "Under Paid Slaves"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Air Walker  in  Chicago, IL
    Current Employee - Air Walker in Chicago, IL

    Pros

    As an Air Walker, the counter you work for is family oriented. You get paid every week. Work is easy once you learn the DIAD.

    Cons

    Shortened hours starting off because you don't have any "seniority". Part-Time is 15 hours/Week.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    More than just logistics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great school fro work benefit for undergraduate (when working 3rd shift)! Highly recommend for all high school graduates to consider the sacrifice of 3rd shift part-time work to get your Bachelors Degree paid for!
    Overall, the management and supervisory team are supportive and have a passion for the business as well as your professional development. There are a ton of possible areas to work within (more than just getting the boxes to and from customers). The sky can be the limit, for a rewarding career.

    Cons

    Some lengthy time involved with growing in a role towards promotion (but it depends on area and the supply/ demand equation for positions). Dress Code is somewhat dated as compared to current acceptable society norms/ standards. Some areas are better to work in than others (as with any corporation = it is really your direct supervisors that create the culture and experience).

    Advice to ManagementAdvice

    Improve pay grade ranges with current national averages. Reward for performance instead of force ranking into a bell curve.

    Neutral Outlook
    No opinion of CEO

Worked for UPS? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.