UPS Reviews

Updated April 25, 2015
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1,002 Employee Reviews

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  1. great potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UPS part-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    full-time benefits through teamster union, paid vacation after a year, and yearly pay increases

    Cons

    starting pay is low, takes long investment of time to advance, and part-time work

  2. safety supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Safety Supervisor in Tualatin, OR
    Current Employee - Safety Supervisor in Tualatin, OR

    I have been working at UPS part-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The benefits are good, and there is job security.

    Cons

    It's very difficult to move up in the company, as there are few full time jobs. The raises are fairly low. Employees are expected to work long hours.

  3. PT Supervisor

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UPS

    Pros

    Great company. Tuition Reimbursement. Lots of opportunities to learn about logistics, safety, dispatch, accountability, and people skill sets. Excellent job to start a career that doesn't require a degree.

    Cons

    Stressful, physical, demanding work environment. Not enough communication between management. Good enough is never good enough. Lack of appreciation for your best efforts.

    Advice to Management

    Focus on developing and appreciating your employees.

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  5. Great place but has its own flaws

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UPS part-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    great benefits and pay for what your doing.

    Cons

    promoting is a challenge if your with in the union promotions are only giving to you after u have the seniority or go management, to get promoted in management you need your bosses approval and thats the glass ceiling i am at.

    Advice to Management

    make sure you have the time to wait out people or be ready to make best buddies with those higher up them you.

  6. Good job; good benefits; Hard work;

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - UPS Sorter/Driver in Houston, TX
    Former Employee - UPS Sorter/Driver in Houston, TX

    I worked at UPS part-time (More than 10 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good Benefits (Medical, Vision, Dental, 401-K, Tuition Reimbursement), Flexible schedules to choose from (perfect for students), Yearly raises (about $1.00/ yr), Opportunities for advancement (You can get promoted from loader/ unloader to Sorter for $1.00 raise after 30 days or a few months, I can't remember exactly) Also, if you're interested in Management/ Business or Logistics/ Communications, etc, you can move up in the company, they promote from within. It can take years to become a full-time driver, and though that position pays well (about $20/ hr) it's HARD WORK and basically a dead-end job, but if you're life aspiration is to be a UPS driver then go for it! I enjoyed being a sorter for 12 years, when I left them I was at $17.50/ hr. Just wasn't enough hours though (20-30 wk); Was great exercise; stayed fit & strong. Management was awesome; very understanding; were all very cool when I started my "transition" on the job (I'm an FTM trans man) They all knew me as a very butch "lesbian" and most of my supervisors were happy for me and all were respectful when I changed my name & started taking Testosterone/ living as male. HR went out of their way to make accomodations for me (talking to my supervisors about using correct pronouns & allowing me to use the men's RR)

    Cons

    Low starting pay rate (when I started in 2001 it was $8.50/ hr), horrible hours, sometimes as little as 20-25 hours a week, if they're staffed they'll send you home (or you can demand your full 4 hours); takes years to get a full-time position; I worked as a loader & sorter: both extremely strenuous positions; this is hard, physical labor; weaklings need not apply. My biggest complaint is that their insurance policy was "trans-exclusive" meaning, even though I had worked for them for almost twelve years, their insurance policy denied my trans-related surgeries (hysto, mastectomy, phalloplasty) which is why I ended up leaving the company. It's a very conservative company in general & they never seemed to take steps to adopt LGBT inclusive policies. This is a shame considering how many transsexual and LGBT employees they have. I was a seasonal and then full-time driver for a couple of years and it was a nightmare (for me personall) others love it. It's a HEAVY HEAVY WORKLOAD; long hours, back-breaking work; was not fun for me at all. Requires a lot of customer service as opposed to the laid-back, casual atmosphere in the warehouse/ HUB. I never got any bonuses; the environment is not intellectually stimulating at all; very monotonous, robotic/ repetitive work. Hot, sweaty, dusty, dirty; drove my allergies/ skin nuts; broke out in hives; had panic attacks as a result of the beeping scanners and insanity of the whole parcel hub system; ugh.

    Advice to Management

    Update your insurance policy!!! It's outdated & just embarrassing! This is 2015 & I bet 1/3 of your employees are Lesbians and Transsexual Men! You need to make your insurance policy trans-inclusive! It needs to cover not just hormonal treatment but sexual reassignment surgeries! These are medically necessary surgeries for the well-being of your trans employees! Your reputation is poor compared to other Forune 400 companies & more progressive companies, (including FED-EX) Get with the times! Lose those outdated & ugly colors too! Be rid of them once and for all- BROWN is just dull & no one wants to wear it. It's time for you guys to update your image and to embrace change. Also, give your part-time employees the opportunity for full-time positions after so many months! People can't work part-time positions forever, it only works while we're in school, then we need full-time work! Last but not least- FOR THE LOVE OF GOD PUT SOME AIR COOONDITIONING IN YOUR HUBS- at least in the SOUTH! IT'S SO STIFLING HOT AND THE COMPANY MAKES BILLIONS- I KNOW YA'LL CAN AFFORD A/C FOR YOUR PACKAGE HANDLERS- THAT'S JUST SHAMEFUL AND SADISTIC/ PATHETIC.

  7. it was alright

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UPS part-time

    Pros

    decent job, and great people to work with.

    Cons

    it sucks for winter work.

  8. Implementation Specialist

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UPS

    Pros

    Flexible Schedule, Decent Pay, Good Training

    Cons

    Poor Management, Too much work

  9. Driver Helper

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UPS full-time

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    The Drivers are pretty nice and bought me lunch ask the time. Most of the people you deliver to are nice. Some tip.

    Cons

    You are exposed to the elements all day and you have to wear the uniform they give you which is to hot for a warm day and to think for a cold one

    Advice to Management

    Change the uniform. It's not for everybody. At the very least they should offer us an opportunity to purchase one of the other UPS gear at a cheaper price.

  10. I have been working at UPS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UPS part-time

    Pros

    Work life balance is the biggest challenge, specifically for Management employee

    Cons

    Pros
    "Part-time supervisor position is helpful due to possible tuition reimbursement"

    Advice to Management

    I have all the skills needed to exceed all expectations

  11. You Will Lose Weight

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Package Handler in Houston, TX
    Current Employee - Part Time Package Handler in Houston, TX

    I have been working at UPS part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good Exercise. The pay is above minimum wage and overtime starts after 5 hours. After a year, part-time employees are eligible for health insurance.

    Cons

    Dangerous! The place is an OSHA nightmare. Supervisors are constantly yelling to work faster but do little to assist or actually supervise. To handle the work load and keep up with expectations, you are required to cut corners. Safety is an afterthought. Injuries and near misses are under-reported and a lot is done to discourage any worker's comp complaints. The work is rough and wears on you. Unloaders are expected to move packages weighing from 1-70 pounds at a rate of 1200 packagers per hour. if you can do lifts and squats continuously for 4-5 hours, then this is the job for you.

    Advice to Management

    Spend more on maintenance. We can't do our job with janky equipment.

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