UPS

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UPS Reviews

Updated Jul 29, 2014
All Employees Current Employees Only

3.3 2,381 reviews

66% Approve of the CEO

UPS Chairman and CEO D. Scott Davis

D. Scott Davis

(1,095 ratings)

62% of employees recommend this company to a friend

Review Highlights

Pros
  • I was unloading trucks for 5 or 6 months before I got promoted to Part-Time Supervisor (in 223 reviews)

  • Very structured organization with great benefits and hard working employees (in 212 reviews)


Cons
  • Work life balance is the biggest challenge, specifically for Management employees (in 82 reviews)

  • I just got hired as a full time driver have to be in a casual drivers for months (in 150 reviews)

More Highlights
730 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Lots of labor and very fast paced

    Part Time Package Handler (Current Employee) Coralville, IA

    ProsConsistent hours, high base pay, lots of opportunities to move up. Also part time benefits.

    ConsEarly mornings and lots of labor

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

     

    Daily organization and administration of center operations and personnel.

    Anonymous Employee (Former Employee)

    ProsHealth care, benefits and the people I worked with made my job enjoyable.

    ConsUnrealistic expectations that cascade down a corporate ladder via quotas/goals for regions, districts and individual operations.

    Advice to Senior ManagementAvoid favoritism and distribute work/responsibilities in an even manner.

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Politics laden, but overall stable

    Marketing Manager (Former Employee) Atlanta, GA

    ProsThere are lots of opportunities for cross-functional learning and engagement. If you like to take the lead, you'll need to work closely with many stakeholders to gain support, and it will be stressful, even if you know how to play corporate politics. If you don't want to take the lead, you can easily stand back and do a job without getting involved in politics. Management is good about work/life balance.

    ConsGuaranteed bonuses mentioned by HR are never guaranteed. The overall compensation package is deceiving.

    Advice to Senior ManagementPhasing out good retirement programs and health benefits may be good to keep expenses down, but bad for turnover.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Operations Management specialist

    Anonymous Employee (Current Employee)

    ProsBenefits, Workload, Environment, Interactions with customers.

    ConsPrice, No chance for promotion

    Advice to Senior ManagementOffer better pay, reward loyal employees.

    • Culture & Values
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    • Senior Management
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    • No Opinion of CEO

     

    Lots of hard work.

    UPS Package Handler (Current Employee) Maple Grove, MN

    ProsIf you work hard, you will remain hired. Finishing work at about 9:00 AM leaves the whole rest of your day free. UPS makes it tough to receive funding for school but if you're on top of things, they'll pitch in.

    ConsWorking in preload wears your body out. If you work hard, you will be taken advantage of and won't be able to move up due to being in a union. Hours are very early, especially towards the end of the year.

    Advice to Senior ManagementThere is no incentive to work hard while being in the union because you can't move up any faster than if you slack. The company feels like being at bootcamp. I consider myself an efficient employee, but management is used to having to micromanage slacker-employees quite often which isn't good for me in the end. There's nothing worse than busting your butt to have a clean area so you can work comfortably than to have a manager say, "Hey, come help this guy out".

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • Disapproves of CEO

     

    Good overall. Great mentors!

    Industrial Engineer (Former Employee) Lenexa, KS

    ProsEducational benefits
    Health benefits
    Resume building (fortune 500 company)

    Consyou are just a number to upper management
    people who need to go are allowed to stay for too long, some in upper management

    Advice to Senior ManagementI know you can do nothing about the union environment, but you can do something about the

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    IT WAS OK

    UPS Sorter (Former Employee) Columbus, IN

    ProsWork was very easy and simple. Didn't tax knowledge at all. Easy to grow into management with large amounts of growth opportunities.

    ConsBoring manual labor. Heavily tiered corporate environment. Large rift between corporate and union workers. Hardly any union push for better wages.

    Advice to Senior ManagementStop trying to micro-manage hourly waged employees

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Hard work decent benefits few guaranteed hours

    Part Time Package Handler (Current Employee) Palatine, IL

    ProsThis job is a good workout, gives collage students tuition reimbursement, and gives excellent health insurance after a year of service.

    ConsOne is only guaranteed 3.5 of work each day and the job itself is very physically demanding, There is no air conditioning inside of the warehouse or any of the trailers the loaders/unloaders will be working in. The part time supervisors are generally stressed and yelling is not uncommon in the warehouse.

    Advice to Senior ManagementWork on a better approach to incentivizing higher production standards other than empty threats to part timers jobs be they that of supervisors or package handlers. UPS can perform the same function it always has with a less stress inducing approach to increasing production standards.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Had a great time

    UPS Preload (Former Employee) West Valley City, UT

    ProsGood exercise, tuition, health benefits, schedule

    ConsMany people kept their jobs that should not have, probably due to the union. Others got fired for things outside of their control (having a car rear end them etc)

    Advice to Senior ManagementStandards should be equal for all employees regardless of Union affiliation or if they make threats. I personally had a wonderful experience at ups but some of your managment practices were pretty horrible

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    UPS has been a decent place to be employed the last couple years

    Anonymous Employee (Current Employee)

    ProsThe benefits are competitive with where the market is.

    ConsUpper management has lost touch of what Jim Casey had envisioned for the corporation.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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