US Airways

www.usairways.com

US Airways Reviews

Updated December 10, 2014
Updated December 10, 2014
344 Reviews
3.4
344 Reviews
Rating Trends

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US Airways Chairman and CEO Doug Parker
Doug Parker
220 Ratings

Review Highlights

Pros
  • I left to have my children but still miss the camaraderie and flight benefits (in 73 reviews)

  • Flight benefits if you can get on a flight, health benefits are great and in general the people that work there (in 24 reviews)


Cons
  • The salaries are laughable at best and good luck using your flight benefits (in 15 reviews)

  • The pay was lower than industry average (in 7 reviews)

More Highlights

54 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Supervisor in Pittsburgh, PA
    Former Employee - Operations Supervisor in Pittsburgh, PA

    I worked at US Airways full-time (more than 10 years)

    Pros

    Was a wonderful work family until mergers.
    Growth
    Tuition reimbusement - up until 2001
    Work life balance
    Flight benefits
    Medical and Dental benefits
    Wonderful co-workers

    Cons

    Culture of racism
    No zero tolerance policy any sexist or racist behavior was classified as "poor judgement" and allowed for people creating issues at work to be transferred out.
    No HR assistance regarding hostile work enviornment
    Lose good people over the years due to work enviornment

    Advice to ManagementAdvice

    Build a culture of acceptance and diversity
    Listen to employees
    Create a work enviornment rewarding to productive employees
    Create a system to keep good long term employees

    Doesn't Recommend
    Neutral Outlook
  2. 1 person found this helpful  

    It's not how many years you give them, it's "What have you done for me lately". No loyalty to their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Manager in Charlotte, NC
    Former Employee - Customer Service Manager in Charlotte, NC

    I worked at US Airways full-time (more than 10 years)

    Pros

    Good people to work with.
    Fly for free.
    Decent insurance

    Cons

    Disconnected upper management.
    Internal politics is rampant.
    It's all about the bottom line and nothing else maters even good customer service is non existent.
    A long way from Piedmont Airlines

    Advice to ManagementAdvice

    just won't do any good.... they won't listen

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Anonomous

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reservationist in Winston-Salem, NC
    Current Employee - Reservationist in Winston-Salem, NC

    I have been working at US Airways full-time

    Pros

    Family oriented, good travel benefits.

    Cons

    Low pay and limited job growth

    Advice to ManagementAdvice

    Pay employees what they are worth. Management needs to match similar call center pay rate so employees wont be living in poverty.

    Doesn't Recommend
    Positive Outlook
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  5. 1 person found this helpful  

    Nobody knows anything

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reservations Agent
    Current Employee - Reservations Agent

    I have been working at US Airways full-time (more than 3 years)

    Pros

    Flight benefits for family and friends are good as well as bunches of opportunities for overtime and a really great benefit package.

    Cons

    No one knows anything about anything. Supervisors know less about policies and procedures than we do. I haven't seen mine or had any form of a review in 4 months

    Advice to ManagementAdvice

    retrain

    Recommends
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Flight Attendant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant in Phoenix, AZ
    Former Employee - Flight Attendant in Phoenix, AZ

    I worked at US Airways full-time (more than 5 years)

    Pros

    Travel benefits are amazing! Co workers are great! Employees all get along very well, fun atmosphere where everyone is like a family.

    Cons

    Management is horrible! They only look out for themselves. While I worked there me and many of my coworkers were paid just above poverty level. CEO and company execs, fought over giving us raises. While they reaped millions in annual bonuses.

    Advice to ManagementAdvice

    The business is a people business, take better care of your human capitol

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  7.  

    Great until the merger

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Analyst II in Phoenix, AZ
    Current Employee - Lead Analyst II in Phoenix, AZ

    I have been working at US Airways full-time (more than 5 years)

    Pros

    Current usairways employees are great. Flight benefits are ok.

    Cons

    The merger with AA is a disaster, cultures are far too different and AA personnel look down to the Usairways employees

    Advice to ManagementAdvice

    Should have stuck with a winning solution in It instead of an IT organization that brought AA into bankruptcy, would not surprise me if it went that way once more.

    Doesn't Recommend
    Negative Outlook
  8.  

    discounts all over and free flights

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Manager in Philadelphia, PA
    Current Employee - Shift Manager in Philadelphia, PA

    I have been working at US Airways full-time (more than 3 years)

    Pros

    discounts plus discounted rooms and free flights

    Cons

    hard work and long hours

    Advice to ManagementAdvice

    employer to treat your leaders better

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9.  

    Aircraft Mechanic PHL

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Aircraft Mechanic in Philadelphia, PA
    Former Employee - Aircraft Mechanic in Philadelphia, PA

    I worked at US Airways full-time (more than an year)

    Pros

    Good company, fair benefits period

    Cons

    middle managers most treat their employees as lackeys
     In my observation most came from the floor and only achieved management status only by being major ass kissers. No skills especially no people skills or .That is why I left after a year.
    Tired of the B/S. Plus every time you ask a legitimate question you would rarely receive an answer period!

    Advice to ManagementAdvice

    Teach your middle management how to deal with the heartbeat of any company. Respect you're employees and they in turn will respect you. maybe if attitudes change people will be more productive .

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    disappointment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Dallas, TX
    Current Employee - Manager in Dallas, TX

    I have been working at US Airways full-time (more than 8 years)

    Pros

    Good, good, good, good Benefits and benefits

    Cons

    Poor, poor, poor upper management.

    Advice to ManagementAdvice

    Listen to your people.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Great benefits - terrible job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reservations Agent in Tempe, AZ
    Current Employee - Reservations Agent in Tempe, AZ

    I have been working at US Airways full-time (more than an year)

    Pros

    Benefits, various vendor discounts, relatively clean, colleagues

    Cons

    Management, hours, disorganized training program, sad/scared morale

    Advice to ManagementAdvice

    Get organized and make sure you know the answers when trainees ask questions. Find out versus give a quick incorrect answer. Don't take your employees for granted and be respectful of the people you stand upon.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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