US Airways
3.1 of 5 277 reviews
www.usairways.com Tempe, AZ 5000+ Employees

US Airways Reviews

Updated Apr 8, 2014
All Employees Current Employees Only

3.1 277 reviews

                             

74% Approve of the CEO

US Airways Chairman and CEO Doug Parker

Doug Parker

(180 ratings)

57% of employees recommend this company to a friend
84 Employee Reviews Back to all reviews
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ok

Senior Analyst (Current Employee)
Tempe, AZ

I have been working at US Airways full-time for more than a year

Prosflexiable work style , flight benifit

Conslow pay, poor management, less chance

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Left for a better opportunity

Lead Analyst (Former Employee)
Tempe, AZ

I worked at US Airways full-time for more than 3 years

ProsFlight Benefits
Great team dynamic
Great health benefits
If you don't mind making pennies on the dollar compared to the same position in other companies and like working in silos then this is the place for you!

ConsSevere lack of career opportunities and upward movement. Lack of professional growth and training. The salaries are laughable at best and good luck using your flight benefits. I know I put it down as a positive but only if you are flying solo and can get on a flight that doesn't have 200 non-revs already listed that have higher seniority than you. Cross team communication is a joke and vacation/sick time are just not there.

Advice to Senior ManagementCreate job positions that allow for upward movement. Pay your employees that meet market standards. DON'T MICRO-MANAGE!!!!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Things are changing...

CSA - Administrative (Current Employee)
Charlotte, NC

I have been working at US Airways part-time for more than 5 years

ProsTravel benefits are awesome. I flew to Europe about 3-4 times a year...also flew to Middle East. Good discounts. Good volunteer / community relations program. Good benefits: paid vacation, 401k w/matching, health...even for part time employees.

ConsConstant fear of being laid off or furloughed - especially with AA merger. If you are non-contract, your manager can fire you at any time without notice. Terrible management, at corporate and at small out-stations. Unfair labor practices, discrimination towards women and disabled employees. Manager overheard discussing health problems and personal issues. Inconsistent and conflicting information and communication...especially on employee website (Wings). Managers 'hoard' information so as to have more power. Low wages: my part time pay was below the poverty line. However, a new hire doing the same job was paid $2 an hour more. wth? No training programs....you just have to figure things out, then get written up for making mistakes. Procedures and company policies are unclear and not consistent. HR unwilling to hear about actual practices in the workplace. High stress. Many hours of overtime work that I was not compensated for. Low morale in some workgroups, bordering on a hostile work environment.

Advice to Senior ManagementWhere on earth do you find your middle managers??? Some of the worst station managers / shift mangers I have ever seen: unfair, inept, incompetent, and clueless. Do more audits. Visit smaller stations. Listen to front line and customer-facing employees...especially senior employees. When employees express concerns and/or complaints about the same things, regarding the same managers...it is usually true. Adopt new management criteria during AA merger. Don't mislead or lie to loyal employees. Don't discriminate just because you don't 'like' someone. Be fair and be honest.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Many Changes Over The Years

Flight Crew Member (Former Employee)
Pittsburgh, PA

I worked at US Airways full-time for more than 10 years

ProsAbility to travel and see many cities and countries.

ConsLack of proper seniority, even after 20 plus years.

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Generally a good airline to work for

Anonymous Employee (Current Employee)
Tempe, AZ

I have been working at US Airways full-time for more than 10 years

ProsLots of hard-working people who share similar values; opportunities to learn and for career growth; focus on actions and results (as opposed to process)

ConsInternal politics, including people who take credits for other colleagues' work or step into other departments' roles; some bad apples and/or below-average performers which the company can't seem to get rid of

Advice to Senior ManagementUpper management needs to treat employees as people and not as numbers

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It's an Airline...Change comes with the territory

Manager (Former Employee)
Phoenix, AZ

I worked at US Airways full-time for more than 5 years

ProsPeople that I worked with are awesome, lots of travel opportunities

ConsNo training for employees, not very many growth opportunities. Pay scale is very unfair. Management is done by fear and intimidation. There was no work life balance. If your boss sent you an email at 2am you are expected to answer by 2:01am. If not expect trouble. Phoenix is a union shop, so there is very much an Us vs. Them mentality. Integrity is greatly lacking in management. Contracted labor has no sick time. Material planners, maintenance planners are also union labor protected by collective bargaining agreements. There is no pay for performance. Union labor is often is paid much more than management.

Advice to Senior ManagementGood luck with the next merger!

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Great perks, very low pay.

Administrative Agent (Current Employee)
Phila, PA

I have been working at US Airways part-time for more than a year

ProsFlying privileges are phenomenal, I would say the best in the industry. Health, dental, vision, 401K, all the package available for even part time employees.

ConsExtremely low pay. Very stressful environment.

No, I would not recommend this company to a friend

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My thoughts on employment at USAirways.

Line Pilot (Current Employee)
Phila, PA

I have been working at US Airways full-time for more than 10 years

ProsThe Line Pilots FINALLY received a long-avoided pay increase associated with the American and USAirways merger. There was be another significant increase in 2016 because our pay will be tied to UAL and DAL.

ConsAlthough positive change may be coming, management in the past has treated labor on the property rather poorly. To put it bluntly, where a "problem" could have be remidied with a Fly Swatter, management perfered the use of a five-pound sledge hammer. They seem all too ready to make an example out of someone rather than appreciate the longtime service the individual has given the company.

Advice to Senior ManagementPilots are a valuable resource, you might try treating us as such.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Opportunity to work at HQ for a Fortune 500 company in the valley - finance

Finance Analyst (Former Employee)
Tempe, AZ

I worked at US Airways full-time for more than 3 years

ProsFinance department has many strong leaders who support and care about there team members. Tasks and responsibilities are clearly laid out and most managers are able to effectively train analyst (us airways does not have a formal training process).

Analysts are provided with a wide variety of responsibility and given freedom to showcase talents to senior leaders.

The organization is very finance centric (extremely tight budget controls), so finance plays a major role in all company decisions, finance teams work very closely with business groups which allows for a lot of relationship building throughout the company.

Finance department will be leaving phoenix but the same leaders are taking over the department at the new AA. I would expect the US Airways culture to take over at AA.

ConsEmployees are underpaid and due to this overall talent level is lacking in some departments. Incentive based bonus and annual salary increase are minimal. Due to this many employees who have been working at the company for 5+ years are ok with just doing enough to get by.

Without an MBA it is very hard to rise in the finance department.

Flight benefits are the main selling point to work for an airline. But flights are often full and using benefits to get anywhere you need to be is very unreliable. Employees are only given 12 vacation days and it takes 5 years to earn a few more days (strictly enforced). Due to limited vacation taking advantage of your flight benefits can be challenging.

Company is very cheap, which results in very cheap technology.

Advice to Senior ManagementIncentivize employees to work hard through performance based bonuses. To many talented employees are lost because they can leave for another job and at the very least get a $10k raise. Turnover without a training program is extremely hard on a teams managers.

Create a formal training program, reward talent, attract younger talent that will accept and work hard for the pay levels us airways management is willing to give.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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It's been real, and it's been fun...

Revenue Accounting Specialist (Current Employee)
Tempe, AZ

I have been working at US Airways full-time for more than 5 years

ProsThe people make this company what it is, and are its greatest asset. This is the reason that I've stayed with the company for as long as I have.

ConsThe pay is too low at my level to be able to afford hotel accommodations when traveling, requiring trips to be limited to destinations with friends & family.

The pay at this level necessitates a roommate to be able to pay rent in even a small studio apartment and still be able to pay my bills.

Upward mobility appears to be limited and, at this point in the merger process, necessitates a willingness to move to the Dallas/Fort Worth area.

Advice to Senior ManagementReward employees who work efficiently, with high levels of productivity. These individuals may be difficult to identify because they may not be working long hours. They will complete their work (and sometimes the work of some of their coworkers) and then go home at the end of the regular work day.

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