US Airways Reviews

Updated July 23, 2015
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4.0
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US Airways Chairman and CEO Doug Parker
Doug Parker
91 Ratings

Pros
  • Excellent flight benefits IF you can get the time off to use them (in 73 reviews)

  • Travel benefits nothing like travelling for free even if it is standby (in 41 reviews)

Cons
  • Flight benefits are the main selling point to work for an airline (in 15 reviews)

  • The pay was lower than industry average (in 7 reviews)

More Pros and Cons

125 Employee Reviews

Sort: Popular Rating Date
  1. Financial Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at US Airways

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fantastic team. Great experience. Highly recommend!

    Cons

    Can be stressful at times

    Advice to Management

    Keep up the incredible job!


  2. Good Company - Horrible Industry

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reservation Agent in Indianapolis, IN
    Former Employee - Reservation Agent in Indianapolis, IN

    I worked at US Airways full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The company itself was a pleasure to work for, however, the airline industry is not for everyone. It can be very stressful and change happens frequently. If you are a person that doesn't enjoy change, this company and industry is not for you. The company had great benefits, treated their employees fairly, and created an atmosphere that was open for communication.

    Cons

    Very stressful, especially when it came to passengers. Flight delays and cancellations during the winter months would test anyone's patience. There were times I was threatened by passengers because their vacation was ruined by mother nature. Of course, there are other positions where you don't come into contact with passengers. Just keep that in mind.

    Advice to Management

    There isn't much I would recommend to management. Overall, my experience with the company was a good one. The industry needs to have more stability to be considered a career.


  3. US Airways

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSA in Phoenix, AZ
    Current Employee - CSA in Phoenix, AZ

    I have been working at US Airways

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    The Great Customer Service and how we can handle most anything .

    Cons

    The merger with AA right now.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Flight Attendant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at US Airways full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great people to work with and for, good salary and travel benefits....fun job!! Even better opportunities with the pending merger of American Airlines and US Airways.

    Cons

    None at present. There are too many good things that will come from the merger of 2 great airlines!

    Advice to Management

    N/A


  6. Helpful (2)

    Good entry level position

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Airways full-time

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Flight benefits, health coverage, 401 (k)

    Cons

    Schedule is pretty brutal since it is seniority based.

    Advice to Management

    There are some people who are working for you that are terrible at customer service.


  7. Helpful (3)

    Flight Attendant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Phoenix, AZ
    Former Employee - Flight Attendant in Phoenix, AZ

    I worked at US Airways full-time (More than 10 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great Route system especially now, with the merger of American Airlines. Miss the old American 'look' and way of doing things and the individual companies as a whole. Uniforms are prettier and pay is higher now that we are blended family. Base selections are wider variety now, which is great. The company is so large now it's completely lost the personal touch tho our reputation is good and respected.

    Cons

    Now much harder to commute and seniority drop-downs are tough to take. Difficulties from this merger are going to take a long while to overcome.


  8. Love them

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flight Attendant in Austin, TX
    Former Employee - Flight Attendant in Austin, TX

    I worked at US Airways (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits, Travel,You meet amazing people and go amazing places

    Cons

    Being on reserve is rough the first few years. Pay is low as well

    Advice to Management

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  9. Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Unarmed Security Guard in Tempe, AZ
    Former Employee - Unarmed Security Guard in Tempe, AZ

    I worked at US Airways full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I miss working for USAirways - it's a great company!

    Cons

    Could provide a better pay.


  10. Sales Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Philadelphia, PA
    Former Employee - Sales Manager in Philadelphia, PA

    I worked at US Airways full-time (More than 5 years)

    Neutral Outlook
    Approves of CEO
    Neutral Outlook
    Approves of CEO

    Pros

    Very flat management structure provided a broad range of responsibilities. If you saw an opportunity not being addressed you were encouraged to pursue it. Because of the short chain of command new ideas and recommendations had a short turn around time.

    Cons

    The merger with AA is replacing the entrepreneurial USAirways management style with the more structured and bureaucratic AA model

    Advice to Management

    Attempt to keep as much of the USAirways entrepreneurial outlook in the new AA>


  11. Love my job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fleet Service Agent in Phoenix, AZ
    Current Employee - Fleet Service Agent in Phoenix, AZ

    I have been working at US Airways part-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Flight benefits and raises every year. Top out after 10 years

    Cons

    Sometimes not enough people working. The heat is crazy but you can't do much about that. If you don't like working outdoors don't do it

    Advice to Management

    Better starting pay



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