US Airways Reviews

Updated August 25, 2014
Updated August 25, 2014
312 Reviews

3.4
312 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
US Airways Chairman and CEO Doug Parker
Doug Parker
205 Ratings

Review Highlights

Pros
  • I left to have my children but still miss the camaraderie and flight benefits (in 67 reviews)

  • Flight benefits if you can get on a flight, health benefits are great and in general the people that work there (in 23 reviews)


Cons
  • The salaries are laughable at best and good luck using your flight benefits (in 14 reviews)

  • long hours, not alot of work / life balance until you have some seniority (in 5 reviews)

More Highlights

98 Employee Reviews Back to all reviews

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  1.  

    Flight Attendant US Airways

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant  in  Philadelphia, PA
    Former Employee - Flight Attendant in Philadelphia, PA

    I worked at US Airways full-time for more than 5 years

    Pros

    Good work life/balance. Great benefits. Travel perks. Flight Attendant Employee group was great and supportive union.

    Cons

    The company was always fighting with different employee groups which had a negative impact on the overall morale. Trickled down to the customers in different ways/ poor customer service.

    Advice to ManagementAdvice

    Create a more supportive company culture that values its employees and customers. Southwest and Alaska Air seem to have achieved this and still run profitable companies.

    Recommends
    Positive Outlook
    Disapproves of CEO
  2.  

    Great people and team, but not enough money.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Airways full-time for more than 5 years

    Pros

    Leadership was excellent, and focused. Our team really worked hard to reach goals. But of course, everything changed after the merger. All the sacrifice and hard work we did was used to buy another airline, and now we have rewarded the stock holders not the employees.

    Cons

    Many challenges, but hardest to overcome was the unlivable salary.

    Advice to ManagementAdvice

    Make salaries competitive.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Plenty of opportunities for those seeking a long-term career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at US Airways full-time for more than 10 years

    Pros

    There are plenty of paths for promotion and managers are willing to help those who need some help in getting to where they want to go in their career. The majority of colleagues are hard-working, dedicated and loyal individuals who make coming to work each day interesting and fun.

    Cons

    Long days of work with no defined schedule.

    Advice to ManagementAdvice

    Always ask the workers on the line what works best and then provide the tools needed before implementing major changes or programs

    Approves of CEO
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  5.  

    Great people and benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Financial Analyst  in  Tempe, AZ
    Former Employee - Senior Financial Analyst in Tempe, AZ

    I worked at US Airways full-time for less than a year

    Pros

    Good airline to work for aviation professionals. Nice flight benefit program. Ideal geographic location for outdoor activities. Conveniently located in Tempe.

    Cons

    Offers little or no OJT. Buildings had pest control issues at times. Critical software programs needed updating to industry standards.

    Advice to ManagementAdvice

    Turnover training needs improvement.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great Place to Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  Pittsburgh, PA
    Former Employee - Intern in Pittsburgh, PA

    I worked at US Airways as an intern for more than a year

    Pros

    See airplanes in maintenance every day and learn about how they work. Plus interns get standby flights anywhere for free or extremely cheap.

    Cons

    An interns work consists of mostly paper work and minor data analysis on excel. Engineers will teach you a lot about airplanes though.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Airport Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Supervisor  in  New York, NY
    Current Employee - Customer Service Supervisor in New York, NY

    I have been working at US Airways full-time for more than a year

    Pros

    Many opportunities for advancement if you have the drive to pursue them. Training program is good. The company flies you out to their HUB and conducts training classes and they put you up in nice hotels. Excellent flight benefits IF you can get the time off to use them. Overall a good place place to work.

    Cons

    Low salary. Airport operations during weather days can get stressful at times. Dealing with adults acting like children, this goes for employees and customers.

    Advice to ManagementAdvice

    Raise salaries to be more competitive with other companies. You are losing a lot of talented individuals. Flight benefits are some of the best in the industry, so keep them as is.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Long time employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager
    Current Employee - Senior Manager

    I have been working at US Airways full-time for more than 10 years

    Pros

    The ability to travel is the main factor I stay. The compensation is very low versus my peers in other industries. The advancement opportunities are available, but now you have to be willing to relocate to headquarters in Dallas. Senior Management is very engaged with the employees and there is an open door policy.

    Cons

    The Company has always faltered in their leadership development. Someone gets promoted, but are not given the tools necessary for them to succeed.

    Advice to ManagementAdvice

    Provide better training to low level management.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager
    Former Employee - Sales Manager

    I worked at US Airways full-time for more than a year

    Pros

    The benefits were very good including healthcare and flight benefits. The company offers a variety of insurance benefits and the cost was very reasonable. Flights are full but if you are flexible the flight benefits were nice. Co-workers help each other out when needed and work well together.

    Cons

    The pay was lower than industry average. However, there was a company wide bonus based on several criteria.

    Advice to ManagementAdvice

    I would say they should try to offer more competitive salaries or at least give bigger raises.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great place to work

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Airways full-time for more than 8 years

    Pros

    Great benefits
    Work environment is great, family feel.

    Cons

    Low pay
    Have to know someone to get advancements.
    Not focused on personal career advancement.

    Advice to ManagementAdvice

    Management has been great in all departments I have worked

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    DECENT COMPANY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Scheduling  in  Pittsburgh, PA
    Current Employee - Crew Scheduling in Pittsburgh, PA

    I have been working at US Airways full-time for more than 3 years

    Pros

    Flexible Management, Good work life balance, good healthcare, free flying

    Cons

    Shift work, not great compensation

    Recommends
    Neutral Outlook
    Disapproves of CEO

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