US Census Bureau
3.7 of 5 556 reviews
www.census.gov Suitland, MD 5000+ Employees

US Census Bureau Reviews

Updated Jul 10, 2014
All Employees Current Employees Only

3.7 555 reviews

                             

85% Approve of the CEO

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John H. Thompson

(47 ratings)

81% of employees recommend this company to a friend
23 Employee Reviews Back to all reviews
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    The Census Bureau experience has been awful.

    Auditor (Interviewer) (Current Employee)
    Tucson, AZ

    ProsGreat part time job for students. Liberal dress code.

    ConsManagement is inept, under educated and basically part of "the neighborhood".

    Advice to Senior ManagementObtain training and people skills.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Would not work there in management again....very disfunctional organization that wastes a lot of our Taxpayer dollars.

    Assistant Manager of Administration (Current Employee)
    Grand Junction, CO

    ProsWell paying, very structured, looks good on your resume

    ConsSenior management is very dysfunctional, don't really understand challenges at the Census Center level, waste Taypayer dollars, not continuity from one census to the next, you start all over again, except for the "by route" manuals which do not make sense but you have to follow.

    Advice to Senior ManagementChange the hiring requirements for critical jobs, make it a more open process vs. only statistical, it's crazy to ask a mentally impaired Veteran to process payroll.....etc., etc., etc., does not make sense, this happens throughout the 2+ years of employment up to and including the actual Census time. Automate and get rid of the entitlement mentality of senior management in the States, they'll quit there low paying private jobs just to come to work again for the Census because they make so much money, and they will lie, manipulate etc., to make sure they have a great rating in order to be hired again for the next Census....Totally revamp the system.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Low pay, treated like dirt

    Anonymous Employee (Former Employee)
    Portland, ME

    ProsTo a large degree, you can set your own hours. Training is good.

    ConsTaking abuse from the public, new organizational structure that puts isolated field reps at the mercy of incompetent field supervisors, constant pressure to make unrealistic numbers that are not revised to reflect current reality, pay frozen. This is NOT the same as working on the decennial census.

    Advice to Senior ManagementStart paying respondents modest amounts and you will have better compliance. Try adopting a 360 degree review process that will weed out incompetent field managers that make the field staff's lives miserable. It is clear that individuals are not valued by the new organization. There are good people at the Bureau, try supporting them in the work they do, rather than treating them as disposable.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Avoid the headquarters location

    Anonymous Employee (Current Employee)
    Suitland, MD

    ProsGood work - life balance, benefits, cafeteria, building, and walking trail

    ConsManagers make up their own rules regardless of agency-wide policy - example, employees are allowed two telework days per week according to telework policy; yet, many managers refuse to follow the policy and create a new policy for their own department. So instead of following the agency's mandated telework policy, random managers act as though they own their own island. The employees feel resentful and intimidated, and the managers are not held accountable.

    Micromanagement is in peak form. Be sure you fill out your form on the day that you telework that details what you do each and every hour that you are teleworking.

    Low morale in field division.

    No, I would not recommend this company to a friend

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    Disorganized, ill-equipped, and downright corrupt.

    Regional Technician (Former Employee)
    Chicago, IL

    ProsAs a Regional Technician out of the Chicago regional office, I trained people across the Midwest and commanded field operations. In all honesty, the workload wasn't too difficult, and there are good people who worked there, although not in the upper management level.

    Cons-Because most people are hired on contract, there's very little communication with upper management, not that the director was open to critique. The deputy director was often accusatory in her meetings, creating a hostile work environment.
    -Definite favoritism practiced towards people that have worked there longer, even though some are obviously 'gaming the system'.
    -Chicago politics exist in this environment.

    Advice to Senior ManagementThey should scale down unnecessary or incompetent employee base.
    Upper management should be made accountable to an outside party.
    Incentives should be better aligned, and not structured in such a way as to create a 'dog eat dog' work environment.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    You can do better.

    Anonymous Employee (Former Employee)

    ProsIt was a steady paycheck.

    ConsNepotistic bureaucracy at its worst.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    I would never do it again

    Anonymous Employee (Former Employee)

    ProsI really don't have any pros I hated It I would not do I guess you can say I learned a lot But that is about it I hated it

    ConsEverything is rushed , to stressful

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    My experience was outstanding, and challenging.

    Anonymous Employee (Former Employee)

    ProsGreat team players, can choose hours.

    ConsAssignments very short, needs more work.

    Advice to Senior ManagementI enjoyed working on the team.

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    A sabotage trap.

    Receptionist (Former Employee)
    Peoria, IL

    ProsThe best reasons for working for the US Census Bureau is full time work.

    ConsThe downside of working for the US Census Bureau are the people hired.

    Advice to Senior ManagementN/A

    No, I would not recommend this company to a friend

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    The Census Bureau is very pushy with volunteer surveys!

    Field Representative (Former Employee)
    Fargo, ND

    ProsYou meet a lot of people in your community.

    ConsWhen doing voluntary surveys you are required to harass people even if they try to opt out. You are told you must continue to return and call even if there has been a death in the family or a terminal illness. The management is totally insensitive to the people that are working as well as the people being asked to participate in voluntary surveys!

    Advice to Senior ManagementBe more professional. I have never met a staff with such terrible skills in human relations.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at US Census Bureau reviews and ratings — including employee satisfaction and approval rating for US Census Bureau CEO John H. Thompson . All 23 reviews posted anonymously by US Census Bureau employees.