US Census Bureau

  www.census.gov
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US Census Bureau Reviews

Updated Jul 5, 2014
All Employees Current Employees Only

3.8 565 reviews

87% Approve of the CEO

(no image)

John H. Thompson

(52 ratings)

81% of employees recommend this company to a friend

Review Highlights

Pros
  • Good pay especially during training(in 53 reviews)

  • Decent pay with flexible hours and opportunities for growth and promotion(in 43 reviews)


Cons
  • Even with full time work, no benefits were provided because the jobs were intermittent in nature(in 25 reviews)

  • Dangerous to go door to door in bad neighborhoods if you're an enumerator(in 10 reviews)

43 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • No Opinion of CEO

     

    Low pay, mundane work

    Administrative Assistant (Former Employee) Suitland, MD

    ProsFlex work schedule is good, means you get every other Friday off. Public transit stipend. Nice new office building directly at the Suitland metro stop. Lots of interesting, professional, and nice people if you make the effort to meet them. Good cafeteria. Work hours were stable (no forced overtime)

    ConsI was able to finish most of my work by lunchtime, and there was no opportunity to take on additional work or learn about functions of other departments. I asked repeatedly for more things to do, and supervisor told me directly that she was unwilling to give me more work or let me learn from a different department. Pay was appropriate for the amount of work and skill needed, which means it was very low. The office building had a fence and a huge land moat around it to separate it form Suitland, which is not a pleasant or safe area (like much of southeast DC). So there was a long metro ride every morning and evening.

    Advice to Senior ManagementThe low pay and mundane work would have been fine if I had the chance to work on additional projects - either my own or from a different department - in my free time. At least then I could have built some more experience. It seemed like the management wanted very much to keep people in their specified roles and didn't take too kindly to those who wanted to do more than what was specifically assigned.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

     

    It was employment when it was difficult to find any

    Crew Leader (Former Employee)

    ProsLots of good people on the local level who were looking to make a little extra income with a second job or were between employment.

    ConsIt's the federal government. They do everything as inefficiently as possible. They hired 3x as many people as necessary, paid out .50 cents a mile for people to travel more than was required, just to put money into the economy in 2010 and to allow people to reset their unemployment benefits to not look for work even longer.

    Advice to Senior ManagementThis was an extremely political move which was beyond ineffective.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

     

    The Census is a joke

    Senior Crew Leader (Former Employee) Los Angeles, CA

    ProsWhile in the fuel you get to meet the people in the community, which is nice. I worked in Central Los Angeles so it was also scary at times. Overall it was an interesting experience.

    ConsThe U.S. Census Bureau office I worked at was so disorganized it was ridiculous. I highly doubt the numbers we turned in were accurate. I'm sure the management tried their best but all the leaders, myself being one of them, would have to constantly fight with their superior to get their job done. It was a constant uphill battle.

    Advice to Senior ManagementTrust your team leaders to do their job. That's why you hired them in the first place.

    Yes, I would recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • Career Opportunities
    • No Opinion of CEO

     

    It felt like I was back in junior high school with all the girly drama.

    Crew Leader (Former Employee) Vista, CA

    Prosthe hourly pay rate was great

    Conschildish drama between people in the highest positions, a lot of trash talking and not enough productivity

    Advice to Senior Managementconsider hiring people that act like grown ups; not children

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Disapproves of CEO

     

    Good position, if not lackluster management.

    Field Representative (Current Employee) Indianapolis, IN

    ProsThe pay is relatively good, and you get to basically set your own hours.

    ConsBe prepared to wait several months to receive your first pay check. You have to keep your own records of your hours and expenses, because they will lose your timesheets. And, you will be putting out a hefty amount of money out of pocket for gas and other expenses. If you have to travel out of area for training, be prepared to from several hundred dollars worth of expenses.

    Advice to Senior ManagementPay people on time. You can't expect employees to be putting out hundreds of dollars in expenses from day one, and then not get them paid until two-three months after they've started working.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    Worked for 2010 Census as a full time contracted staff

    Anonymous Employee (Former Employee)

    ProsYou can make your own schedules

    ConsIncompetent people in upper management as they too were hired on about 2-2.5 year contract basis, and most of them do not have corporate experience

    • Culture & Values
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    It's very challenging work collecting the stats for the nation within an anti-government environment.

    Field Representative (Former Employee) Fresno, CA

    ProsYou are paid decently for most field reps allowing you to work from your home and basically on your own schedule.

    ConsHeavy management and very little support for those reps in the field. They are hiring inexperienced interviewers that do a lot of falsify data to keep refusal rates down and production up. Most need more training but management are coming from outside and not working up from the field positon.

    Advice to Senior ManagementSpend more time training those you put in supervisor positions. Having to train your supervisor from the basics of interview techniques to reasons behind each survey to management of personnel sucks as a field representative.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

    1 person found this helpful  

    Hope to find a new job soon.....have never been this miserable until I started this position.

    Field Supervisor (Current Employee) Atlanta, GA

    ProsWork at home, Health Benefits, Retirement benefits.

    ConsNo overtime, no advancement opportunities, no salary increases, lack of pertinent communication, unreasonable demands at times, required to be available during office hours to answer to SSF and after hours to assist FR's and NO OVERTIME. Negative work atmosphere, no support from SSF. Job duties have varied from the original job posting, have never received a clear job description. Management does not always follow through with what they say and do not hold themselves accountable.

    Advice to Senior ManagementEveryone in the RO should have hands on experience in the field. Exhibit some interest and empathy when field staff calls for guidance instead of behaving annoyed or interrupted. Behave how you expect field staff to behave towards the public, use customer service skills towards your "internal" customers. Realize that we are supposed to be working together towards a common goal.

    No, I would not recommend this company to a friend

     

    Very interesting!

    Anonymous Employee (Current Employee) San Francisco, CA

    ProsI learned a lot about San Francisco.

    ConsThe odd responses I would get.

    • Culture & Values
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    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Full Time Employee

    Anonymous Employee (Current Employee)

    ProsRelatively good benefits and leave policy.

    ConsNot enough resources to appropriately accomplish the work.

    Advice to Senior ManagementChange Regional Directors more than once every 20 years.

    No, I would not recommend this company to a friend

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