US Department of State
3.8 of 5 308 reviews
www.state.gov Washington, DC 5000+ Employees

US Department of State Reviews in Washington, DC

Updated Feb 28, 2014
All Employees Current Employees Only

3.8 139 reviews

                             

90% Approve of the CEO

US Department of State Secretary of State John Kerry

John Kerry

(39 ratings)

88% of employees recommend this company to a friend
13 Employee Reviews Back to all reviews
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    2 people found this helpful  

    great pros and cons but overall, competitiveness makes it dysfunctional

    Foreign Service Officer (Former Employee)
    Washington, DC

    Prostravel, good salary & benefits, interesting work--making a difference sometimes

    ConsNot only is it "up or out", but Congress mandates 10% be low ranked each year for possible separation out--so if you ever don't get along with a boss, you have a sword of Damocles hanging over your head. Many good upper/middle managers mentor & bask in the (reflected) glow of their employees doing well--but lots of others like to set up their employees for failure so they can show the ambassador how they "saved the day" . I was a foreign service officer for 14 years, received lots of awards, meritorious step increases, etc. (including a Superior Honor Award, the highest you can get) and had a year of graduate school paid for--but was kicked out (without a full pension because I had not been in for 20 years or more) because of a bad boss. You really have to know how to play office politics and deal with people in mid to high level positions who never should have reached those levels.
    Also is very difficult for women employees to get ahead and still have a marriage and/or children. Not only are there few professional men who want to traipse around the world being house husbands and never getting any jobs or professional positions themselves--but the required "unaccompanied postings" mean breaking up the family for a year or more, exceedingly difficult for single moms. The promotion statistics still show the pattern of the 70s: married men (especially to traditional wives) and single women get promoted, since they can devote 100% of their time and energy to sucking up & promoting themselves.
    I am not just one embittered voice. Many years ago, State asked for a "vision statement" and officers sent in "Kiss up, kick down", "Rank has its privilege, but not accountability", etc. There were so many negative statements sent in that they dropped the idea.

    Advice to Senior ManagementLook into the facts behind the EERs

    Yes, I would recommend this company to a friend

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    4 people found this helpful  

    Dissapointing

    Foreign Affairs Officer (Current Employee)
    Washington, DC

    ProsImportant, meaningful work
    Opportunity to be a part of making history
    Contribute to ideas and plans of some of the world's most powerful people

    ConsForeign service - civil service "caste" system increasingly benefits foreign service in mid-level and senior -level positions
    Foreign service tend to manage civil service, yet consistently lack the technical knowledge and skills needed to add value
    Foreign service has a very high rate of retention -- of both its outstanding officers and its dead weight, and tends to promote regardless, meaning that much of middle management hold positions beyond their real ability

    Advice to Senior ManagementStop promoting foreign service officers beyond their abilities just to fill empty middle management slots. State Department retains lackluster foreign service officers, producing a huge brain drain of exceptionally talented and ambitious civil service professionals who reach the GS-13 and GS-14 level and find they have little place left for upward mobility. I recommend this employer for entry-level civil service, but not beyond.

    Yes, I would recommend this company to a friend

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    4 people found this helpful  

    Welcome to the Foreign Circus

    Foreign Service Officer (Former Employee)
    Washington, DC

    ProsWorld travel, occasional policy input, decent benefits.

    ConsPseudo-military chain of "command" run by screaming incompetents; hated by Congress; misunderstood by most of the few Americans aware of its existence.

    Advice to Senior ManagementTear it down and start over. The sad fact is that, under the current performance review system, a boss who doesn't like you and a boss's boss who doesn't care is enough to end one's career.

    This is not, funnily enough, cutting-edge personnel development practice, outside of North Korea.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    4 people found this helpful  

    Dysfunctional HR system stymies Best and Brightest

    Foreign Service Officer (Former Employee)
    Washington, DC

    ProsHighly selective recruiting process often produces impressive colleagues.
    International living, language learning opportunities.
    Meet lots of interesting people abroad, many of them civic or political leaders in their cultures.
    Write analyses of human rights, religious freedom, trafficking in persons that have an impact.

    ConsShort tours make for frequent, sometimes difficult family adjustments, especially for trailing or tandem spouses.
    Excessive human resources devoted to VIP handling, which means standing around uselessly as a "site officer."
    Promotions decided by a panel completely removed from its subjects, influenced by political correctness in designating promotees although ostensibly reliant upon written reports which consume an inordinate amount of energy each April but provide little meaningful feedback

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    A mixture of deep appreciation and profound disappointment

    Anonymous Employee (Former Employee)
    Arlington, VA

    ProsFascinating, stimulating, committed individuals who are actually doing the work (as against those who are in a supervisory, management role)

    ConsIncompetent management; obsession at the management level with establishing and maintaining "corridor reputation" (what others think of you), sometimes at the expense of mission, and always at the expense of other people; very poor balance between quality of life and work

    Advice to Senior ManagementLearn to match your deeds with your words. Focus on integrity and mission. Learn to build community among those who are serving under you.

    No, I would not recommend this company to a friend

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    Lack of Responsibility

    Foreign Service Officer (Current Employee)
    Washington, DC

    ProsFSO jobs rotate every two years on average, so you always get to look forward to something new.

    ConsIn Washington DC you do not get much responsibility until you hit the FS-02 level. Stay overseas until then.

    No, I would not recommend this company to a friend

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    2 people found this helpful  

    Diplomacy has lost its prestige and stifles ambitious young employees

    Foreign Service Officer (Current Employee)
    Washington, DC

    ProsPrestige, making a difference, work that is important and global in scope, international travel, interesting and diverse colleagues

    ConsNo incentive structure - show up from 9 to 5 and you'll be paid the same as colleagues who work late every night. Only one promotion schedule: seniority and time in service. Work for 25 years and you might be an Ambassador. No fast-track promotions for young, smart, ambitious employees. I'm new - 7 years in - and my job today is exactly what is was 7 years ago.

    Advice to Senior ManagementAbandon the seniority hierarchy, flatten the organization, give ambitious people opportunities for advancement.

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    3 people found this helpful  

    Not all it's cracked up to be

    Foreign Service Officer (Current Employee)
    Washington, DC

    ProsThe State Department offers excellent travel opportunities and employees take on high levels of responsibility at early stages in their career.

    ConsThe organizational culture is archaic, innovation and entrepreneurship is undervalued and people are not given sufficient opportunity for personal and professional growth.

    Advice to Senior ManagementManagement really needs to make a greater effort to provide promotions and growth opportunities based on MERIT. The rank in person system for the foreign service is ineffective and completely unappealing to younger generations.

    No, I would not recommend this company to a friend

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    U.S. Department of State STEP Program

    Student Temporary Employment Program (Current Employee)
    Washington, DC

    ProsSubstantial work opportunities. Building is often understaffed; much real work is carried out by students with low pay and no benefits. It's interesting every day. Interact with senior officials and Foreign Service Officers with diverse life experiences. See how politics really works and contribute to the news.

    ConsLittle career mobility. Must work as a student to get a permanent job and brownnose for it...hard. Bureaucracy is incredibly inefficient at best and incompetent when anything needs to get done. It's also very easy to get stuck in paper-pushing positions where you have little real power or real interesting work.

    Advice to Senior ManagementFix the management issues - a HR office that literally does not respond to inquiries, IT and information sharing issues that take months to fix on a routine basis, lack of information about student programs or career mobility unless someone within an office takes an interest in a student and clears all paths for them. Hard to see how to be successful as a new employee unless one simply gets lucky.

    Yes, I would recommend this company to a friend

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    2 people found this helpful  

    Too Many Chiefs

    Foreign Service Officer (Current Employee)
    Washington, DC

    ProsSeeing the world, dealing with exciting issues and meeting amazing contacts are a few of the reasons that being a diplomat is a unique experience.

    ConsDanger, travel in economy class, back-stabbing environment egged on by and up or out personnel system are but a few reasons tto avoid the Department like the plague.

    Advice to Senior ManagementReduce the number of FSO's by 90 percent, use teleconferencing whenever possible, empower diplomats with real policy input and try to keep families together are some ways to improve the Service.

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Glassdoor is your free inside look at US Department of State reviews and ratings in Washington, DC — including employee satisfaction and approval rating for US Department of State CEO John Kerry. All 13 reviews posted anonymously by US Department of State employees.