US Department of Veterans Affairs Reviews

Updated June 30, 2015
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Robert A. McDonald
13 Ratings

Pros
  • Great work life balance as overtime typically is frowned upon (in 21 reviews)

  • Great Benefits- little on the high end for premiums but I have 4 children (in 43 reviews)

Cons
  • This creates an interesting work environment (in 22 reviews)

  • Upper management is often less capable than mid management in terms of leadership vision and direction (in 17 reviews)

More Pros and Cons

108 Employee Reviews

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  1. Helpful (1)

    Don't Do It!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Department of Veterans Affairs full-time

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Lots of free time since nothing works and the culture prevents any real change from occurring.

    Cons

    Giant fluorescent tomb, most inefficient organization i've ever worked for, mediocre managers, horrid senior management. Just don't do it...save yourself!


  2. Medical Support Assistant

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at US Department of Veterans Affairs part-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great Benefits
    Paid Holidays
    Friendly environment
    Loved my supervisor
    Worked as a team

    Cons

    No cons. Wish I was didn't let the job go After college


  3. Helpful (1)

    Don't blow the Whistle

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Shreveport, LA
    Current Employee - Anonymous Employee in Shreveport, LA

    I have been working at US Department of Veterans Affairs full-time (More than 10 years)

    No opinion of CEO
    No opinion of CEO

    Pros

    It is great helping the Veterans and seeing them heard and helped thru the many programs!

    Cons

    You have to over look all the waste and miss use of funds that should be used to treat the Veterans by the Veterans working for the Veterans Affairs. If you try to blow the Whistle you are the one that does not care about Veterans because the waste is being done by a Veteran working for the Veterans Affairs!. For the most part the only Veteran helping a Veteran in Veterans Affairs is him self!

    Advice to Management

    Treat Employed Veterans like employees not Veterans your helping !


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  5. Helpful (2)

    Veterans Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Huntington, WV
    Current Employee - Anonymous Employee in Huntington, WV

    I have been working at US Department of Veterans Affairs full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Work with great people and for a good cause

    Cons

    Micromanagement, it all about the number game

    Advice to Management

    Management needs better training


  6. Helpful (1)

    A Very Low Paying Job!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Police Officer in Montrose, NY
    Current Employee - Police Officer in Montrose, NY

    I have been working at US Department of Veterans Affairs full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The job is rewarding to be able to serve and protect some of America's storied Veterans who defended our freedoms in wars going back to World War Two.

    Cons

    The salary is terrible, the second lowest in the entire down state New York region. VA Police Officers are also the lowest paid Police of any Federal agency. The lousy pay leads to constant turnover of Police Officers who leave for other better paying jobs. The VA replaces more than 20% of it's authorized Police strength each and every year.This job is really only good for a retired Police Officer, or retired Military Police. None of the senior Police Leadership within the VA have any real law enforcement background. They are political appointees who could care less how bad the salaries of VA Police Officers are.

    Advice to Management

    Conduct a nation-wide salary review, comparing the salaries of other Police Officers of other Federal agencies, and State and local Police, and develop a comprehensive salary improvement plan brings the salaries of VA Police Officers out of the cellar.


  7. Helpful (1)

    Milwaukee Regional VA Office HR Disgrace

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Employee Relations in Milwaukee, WI
    Former Employee - Employee Relations in Milwaukee, WI

    I worked at US Department of Veterans Affairs full-time (Less than a year)

    Pros

    None. You can do better on the civilian side.

    Cons

    Worked for a very, very short time as an Employee Relations specialist for the Milwaukee Regional VA Office. I can tell you first-hand the HR office is a joke. I picked up on the first indication that the HR staff was rude and full of the "typical government employee bad attitude" during the selection notification phone call. During the orientation, another HR rep was incredibly rude and unprofessional. Red flag!! If HR is rude on day one, it won't get any better. I'm not sure if the HR director was aware of how terrible two of her employees were before hiring me, but she does now that I quit.

    Advice to Management

    Select better quality people! HR is literally the first office your new employees deal with. They set the tone! How do you think your other employees are going to act if your own HR staff is rude and unprofessional??


  8. Helpful (2)

    VA health care systems El Paso Texas

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in El Paso, TX
    Former Employee - Anonymous Employee in El Paso, TX

    I worked at US Department of Veterans Affairs full-time (More than 3 years)

    No opinion of CEO
    No opinion of CEO

    Pros

    M-F 8-4:45. That's a great schedule with fed holidays and weekends off. Annual and sick leave great benefit

    Cons

    Most jobs in VA is granted to those who knows someone already in the system. Its who you know not what you know or how qualified you are.

    Advice to Management

    Pay attention to your workers and advance those who deserve it and fire those who should have been from the beginning.


  9. Helpful (1)

    What a joke!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clerical in Prescott, AZ
    Former Employee - Clerical in Prescott, AZ

    I worked at US Department of Veterans Affairs full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Pay, health insurance, leave. The only reason they get ONE star. 90% of the employees are great to work with. Nurses were WONDERFUL!

    Cons

    Unfortunately, the other 10% ruin the work environment. 90% of employees or NOT veterans. NO concern for veterans, they're seen as a PEST (even though, they're the reason they have a job). Plenty of FRAUD, WASTE & ABUSE. Hostile work environment, petty management and their favorites, Payton Place meets The Godfather.....all they care about is keeping there high paying jobs and getting bonuses.

    Advice to Management

    Hire some REAL managers and when you talk trash about the veterans, remember some of them can hear you! I'm a veteran....................but not a favorite because I question idiotic work practices.


  10. Helpful (2)

    Turn the VA over to Disney...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Charge Nurse RN in Biloxi, MS
    Former Employee - Charge Nurse RN in Biloxi, MS

    I worked at US Department of Veterans Affairs

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    As a fellow Veteran I found helping my braveran rewarding.

    Cons

    As a charge nurse all assistive personnel fall under my license, you can lose your license for the actions of the individuals you supervise. I had people that would leave the unit for 3 hours at a time without notifying anyone, pulled call lights of paraplegic patients and ignore their cries for help, slept the majority of the night, made physical threats to other employees, delayed care, refused to perform care, made false statements, and attempted blackmail to avoid being reported to the management. Reported theses acts of misconduct to the manager - director. I was removed from my position.

    Advice to Management

    Make unannounced visits to the units at all hour of the day and night, investigate issues when brought to your attention, follow the rules and regulation of the organization, discontinue the discrimination against caucasians, remove the union.

    Understanding the only goals of the management are to retain their positions and go home early I suggest that the entire system be turned over to Disney Corp for management. I just returned from a week at a Disney resort and I truly feel this would be the only way to possibly fix a system as broken and corrupt as The Veterans Administration. I was amazed to see people doing the right thing when no one was watching, and not complaining, everywhere...

    Dear God, the overall head of the VA misrepresented his military service.


  11. Helpful (1)

    VBA: VSR and CA

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Department of Veterans Affairs full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    -Benefits
    -Decent pay (GS-11+ is great pay)
    -Seemingly limitless promotion and lateral movement opportunities
    -Multitudes of areas to work in, geographically and even within one's own facility
    -Job security

    Cons

    Agency, Facility and Small Group Organization
    -Bureaucratic nightmare
    -Communication is a nightmare
    -Organization is dysfunctional, at best
    -Facilities are dysfunctional
    -Work section organization is wholly dysfunctional

    Tasks
    -Task delegation is dysfunctional
    -Tasks can be repetitive, boring; tasks are also procedurally cumbersome; too focused on task specific minutia
    -Computer systems are outdated; heavy reliance upon said outdated systems
    - Every aspect of the VSR and CA positions are process-oriented and are more concerned with task specific minutia than heart of the positions: assisting and helping veterans
    -You are a "cog in the wheel" or a "brick in the wall"

    Working for the VA has been the most depressing experience of my life. I served in the Marine Corps for over a decade (I've been deployed on a 24 hour notice; worked for 20+ hours a day; worked for weeks straight without a day off, etc.). I had some truly awful experiences in the Marine Corps, but they don't compare to the misery that is the VA (VBA).

    Advice to Management

    There's nothing I can say that would be of any use due to the current agency dysfunction. However, management could start by cutting positions, streamlining processes, getting rid of the current bureaucratic bloat, implementing common sense procedures, etc. The agency is a complete mess.



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