US Department of Veterans Affairs

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US Department of Veterans Affairs Reviews

Updated March 3, 2015
Updated March 3, 2015
185 Reviews
4.0
185 Reviews
Rating Trends

Recommend to a friend
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Robert A. McDonald
185 Ratings

Review Highlights

Pros
  • Great work life balance as overtime typically is frowned upon (in 21 reviews)

  • Great Benefits- little on the high end for premiums but I have 4 children (in 43 reviews)


Cons
  • A miserable work environment with the threat of being fired hanging over your head constantly (in 22 reviews)

  • No real direction or connection from upper management or supervisors (in 17 reviews)

More Highlights

185 Employee Reviews Back to all Reviews

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  1.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Medical Support Assistant
    Current Employee - Medical Support Assistant

    I have been working at US Department of Veterans Affairs full-time

    Pros

    Friendly staff, fast paced, decent pay

    Cons

    Difficult patients, non existent management

    Advice to ManagementAdvice

    Management is always providing training, but never really attends the training themselves Leadership is more than delegating, but being role models as well. Actions speak louder than words

    Recommends
  2.  

    Great Customer Service!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Department of Veterans Affairs full-time (more than 10 years)

    Pros

    Rewarding, National Cemetery Administration has the highest customer satisfaction rating of all Government agencies.

    Cons

    Could be better organized, with more empowerment to the field.

    Recommends
    Neutral Outlook
  3.  

    VA Internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Student Trainee in Iron Mountain, MI
    Former Employee - Student Trainee in Iron Mountain, MI

    I worked at US Department of Veterans Affairs full-time (less than a year)

    Pros

    Was able to learn how many of the departments function. Was able to do projects for many of the employees and grow in my personal development.

    Cons

    I felt as if I was the "extra" intern. The department I was assisting with didn't need a lot of help and I often sat around and waited for something to do.

    Advice to ManagementAdvice

    Create a better layout for interns- adding more structure to our experience will improve our quality of work.

    Recommends
    Negative Outlook
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  5.  

    Work Life Balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at US Department of Veterans Affairs as a contractor (less than a year)

    Pros

    Great benefits, hands on training, very competitive pay rates and the people are just great! The corporate culture is relaxed while there is a major feeling of being a part of a team. The company mission statement is clear and it seems that all employees really are there to help people find jobs in their own way. Expectations and goals are high but the support is present to help all employees achieve set goals. Management wants to help their teams succeed.

    Cons

    Program Support Assistant responsible for coordinating referral care for patients. Exhibits exceptional patient service to get veterans the healthcare that they need in the public sector. Communicates with professionals in over 50 medical specialties to coordinate referrals and appointments.

    Advice to ManagementAdvice

    The Department of Veterans Affairs takes care of their employees and encourages advancement. The VA not only helps the patients, but also wants the absolute best for their employees

    Recommends
    Positive Outlook
    Approves of CEO
  6. 9 people found this helpful  

    It has been a very rewarding job but lacks promotion potential.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Support
    Current Employee - Administrative Support

    I have been working at US Department of Veterans Affairs

    Pros

    I love the patients that I am privileged to work with daily. Most of my fellow employees are equally committed to their jobs and the veteran population we serve.

    Cons

    The GS pay grade system is designed for equal pay; however, it does not reward hard work or job skills. Basically, anybody can move their way up the ladder just by putting your time it. Which puts lots of people in mid-management who shouldn't be there. The system it set up to run off the bright, young motivated employees or completely discourage them. It's really hard to work for mid-management who have their position just because they have been there 30 years not because they are qualified.

    Advice to ManagementAdvice

    Don't let mid level managers just inherit jobs. It's discouraging to those of us who put the time and effort into our education and training.. Internal promotion should focus more on the employees skills and not their time in grade.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Med/Surg nursing, ambulatory care, Home Telehealth Case Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - HOme Telehealth Case Manager in Montgomery, AL
    Current Employee - HOme Telehealth Case Manager in Montgomery, AL

    I have been working at US Department of Veterans Affairs full-time (more than 10 years)

    Pros

    Team work, working in teamlets allow individuals to be able to collaborate and form collegiality.

    Cons

    Little or no privacy for the patients with working in some areas

    Advice to ManagementAdvice

    The flow of communications needs to be on a two way street. Listen to your employees who are down in the trenches.

    Recommends
    Neutral Outlook
  8.  

    Five years experience as a business process analyst, staff analyst, and supervisor of analysts.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Supervisor in Denver, CO
    Current Employee - Department Supervisor in Denver, CO

    I have been working at US Department of Veterans Affairs full-time (more than 5 years)

    Pros

    Great benefits, flexible schedules, veteran friendly, and extensive career latitude and longitude.

    Cons

    Bureaucratic, political, a little disorganized, and low career development.

    Advice to ManagementAdvice

    Upgrade/update the systems, train and develop effective staff, and except and implement great ideas.

    Recommends
    Positive Outlook
  9.  

    Love the Veterans, Hate the politics.

    Current Intern - Licensed Professional Counselor
    Current Intern - Licensed Professional Counselor

    I have been working at US Department of Veterans Affairs as an intern (more than a year)

    Pros

    I love working with the Veteran population and you get amazing access to informative counseling protocols and research. The pay is higher then most other employers too. Again, can't say enough about how awesome it is to work with Veterans!

    Cons

    Lack of opportunities for LPCs where I work. If your a social worker or and psychologist there will be lots of opportunities for you, not so for LPCs. Also the team I am on doesn't always get along so well so there is tension at times, however this doesn't overshadow patient care.

    Recommends
  10.  

    Program Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at US Department of Veterans Affairs

    Pros

    Pay is great for not having a lot of experience. Once you get your foot in the door advancement can happen quickly.

    Cons

    Working for the government involves a lot of red-tape. Even when ordering pens..SMH

  11.  

    PMHNP

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at US Department of Veterans Affairs

    Pros

    Amazing staff, great patient population, well-coordinated, all resources under one roof!

    Cons

    Parking is a bit of a challenge sometimes, but the resource of a warm shuttle bus in the cold is def a plus!

    Recommends
    Positive Outlook
    Approves of CEO

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