UTI

  www.uti.edu
Work in HR? Unlock Free Profile

UTI Reviews

Updated May 27, 2014
UTI – Scottsdale – “Universal Technical Institute Corporate…”

UTI – Scottsdale – “Universal Technical Institute Corporate…”
All Employees Current Employees Only

2.9 67 reviews

66% Approve of the CEO

UTI CEO Kimberly J. McWaters

Kimberly J. McWaters

(38 ratings)

44% of employees recommend this company to a friend

Review Highlights

Pros
  • People at MMI are treated well and promotions ate based on merit and hard work (in 5 reviews)

  • If you value working on teams and collaborating with others, it's a great place to be (in 4 reviews)


Cons
  • Management has no clue about the real world of dealing with 17 and 18 year old young men (in 3 reviews)

  • Work/life balance does not exist (in 3 reviews)

More Highlights
11 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits

     

    Client Services

    Client Services (Current Employee)

    ProsGreat employees to work with

    ConsPoor Management and business structure

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    don't get comfortable with this company

    Manager (Former Employee) Scottsdale, AZ

    Proseverything starts out great - the people you work with are nice, friendly and hard working - upper management SAYS they want to hear input from the employees - SAYS they want to be on the list of best places to work - SAYS the benefits are top notch - SAYS the president and upper management know what they are doing. if you LOVE office politics, don't mind a regimented 'pecking order' where those one level above can (and do) abuse those on the rung below them; and can quickly figure out who the 'untouchables' are and become their friend, you will have a LONG run with this company - if not, then not. this company values the words 'yes boss' - 'you are SO right' - and 'i love it here, i'd rather be here than home eating cheesecake' far more than honesty and truthfulness.

    Consabout 8 months after you start you see the first 'rif' (reduction in force) and you say, bummer! in another year there is another rif, and some of the friends you've made are in it. before each rif they have you do one of the 'how are we doing' questionnaires that are anonymous (sure they are) so you can tell upper management how you love your job. this cycle continues until you are a couple months from having your 401k vest and then - yep, you guessed it - YOU are in a rif. i was middle management and in that position there is a lot of pressure - upper management has no concept of what the 'worker bees' do and the 'worker bees' NEED direction - unless you have or get an MBA or higher degree you can NOT get promoted - ironic since Ms McWaters only has a bachelors! office culture is similar to the armed forces - don't question orders - do exactly what you are told - and when it backfires, accept the criticism and blame. the leadership reminds me of a ship - one without a rudder, steering wheel or anyone in charge - and no way to shut down the engines. don't take my word for this - look at the stock price since they went public - it accurately reflects their 'shoot in the dark' leadership style

    Advice to Senior Managementfind some way for everyone above director level to spend a week as an 'undercover boss' - LEARN from the experience - get off your golden thrones for a week and work in the trenches - where you have to come to work before 10 am and don't get to be late for and then sleep through meetings all day. stop telling your employees to BE happy and do SOMETHING to help them be happy - and no, i'm not talking about a once or twice a year 3 hour 'lunch' paid for by the company. come down from your perches high above the lowly throngs of employees you walk over every day and learn some of their names - maybe you'll be less likely to 'rif' them if you actually recognize them when they are not grovelling at your feet.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Not Good at all.

    Instructor (Former Employee) Norwood, MA

    ProsGood pay, good environment for students, good labs.

    ConsThe work atmosphere is intimidating once you learn that no one has your back, in fact you are just another target of the "In Crowd". You may know more about your subject than any one else in the building, but you must conform to their set ways of instruction, demonstrations and teaching. You become a robot teacher, at the mercy of the administration.

    Advice to Senior ManagementTake off the handcuffs from the instructors and allow some freedom to add to the courses from experience. Back off from the stifling "political correctness" in the classroom and become real people in the classroom. Plus your product is less tha readily accepted in the field. Employers are less than happy with your graduates. I would not hire one fresh out of your school!

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No

     

    Lots of hidden messages behind any direction received . It isn't what you know, but who you know.

    Anonymous Employee (Current Employee)

    ProsIf you have bad leaders, it reflects throughout the Campus. Numerous people have left the Company looking for a healthy work environment .

    ConsHome Office completely out touch with what truly happens at this location. Wake up!! Total abuse of power by Leaders. When you have bad leadership the entire Campus pays the price!

    Advice to Senior ManagementWake up!!

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Not the ideal place to work at

    Analyst (Former Employee) Long Beach, CA

    ProsFriendly, some of the people are kind and humble

    Consnot good team structure. They have no guidance as far as career path.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Stress and Negativity

    Anonymous Employee (Former Employee)

    ProsSome hardworking and honest employees, before the RIF in 2011 there were decent bonuses around Christmas time.

    ConsNot a single employee enjoys their job and you can feel the negative energy every day. Leadership demands criteria from their employees that they would never meet themselves. Leadership is always looking for excuses to fire people since the company is doing so poorly. They expect all employees to put work before family and other life roles with extended hours and increased job responsibilities. Everyone is sick a lot due to the stress and negativity. The students are completely disrespectful and treat the staff like they're their enemies.

    Advice to Senior ManagementTry and fully understand what your employees' job responsibilities are since most don't have a clue. Hire more staff so your current employees don't all quit to work elsewhere with much better work/life balances.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Watch out

    Collision Instructor (Former Employee) Houston, TX

    Proswelcome change from repair shop life

    ConsIf you like being bullied by management, then, this is the place for you! There is a very cocky school director who likes to have a small circle around him, Do not speak your mind, you will be laid off by fabricated lies in your record. Advancement is not possible as an instructor, they will hire outside people instead of promoting within

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    5 people found this helpful  

    UTI Smoke and Mirrors

    Instructor (Former Employee) Houston, TX

    ProsI love to teach!!!! Helping others to learn a trade is very rewarding( those that choose to learn)

    ConsManagement displays constant unprofessional behavior towards instructors. I was employed for a number of years, because I believed in the training courses they used. Then it all changed when they changed the curriculum to make more money. They kept raising the tuition, and doing less as far as hands on training.
    The students evaluated each instructor after each class, and, when the kids were upset about the training
    the took it out on the instructor! Then, we would be called in for a conference about the bad job we did!!!!
    They also began to use less and less disipline to correct bad behavior( 18 to 24 year olds) Some were a joy to teach, but with no consequences for their actions, some did not care.Made for some very long days.
    The CEO makes upwards of half a million salary, plus benefits, but the employees have to fight to get maybe 4 percent each year, and that is based on STUDENT EVALUATIONS
    The icing on the cake was when they started to hire people with no automotive experience( this is an auto tech training school) to be managers and deciders of curriculum and training! Glad to be not there!!!!!!
    None of your teaching skills can be used in any other public school, so you have to start over if you go to another school, not what you are told at UTI.

    Advice to Senior ManagementThey will not use it, since they know it all!!!

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    From great place to work to absolutely miserable place to work

    Anonymous Employee (Current Employee)

    ProsPay is competitive within the education sector. Seeing students graduate and being successful with something they love to do.

    Cons-- Management who has never worked a day in your job and has zero idea of what you deal with but are charged with "coaching" you.
    -- "Leaders" who don't stand up for their employees but rather continue to browbeat per corporate management. Too many corporate drones.
    -- Constant pressure to do more with less and less.
    -- Support services have been decimated by layoffs.
    -- No work/life balance anymore.
    -- WAY too many chiefs.
    -- Positions gotten based on favoritism/nepotism
    -- Same people are always chosen to provide "feedback" on state of affairs.
    -- Cost of tuition keeps increasing even when students can't find funding presently.

    Advice to Senior Management-- Put the management of campuses back on to each campus. Trying to manage everyone the same has killed several good campuses.
    -- Stop hiring people for positions they aren't qualified for just because they will be a 'yes man' for the person above them.
    -- Go back to the days where you could provide an opinion and not be crucified and/or targeted for firing for giving it.
    -- Remember, there is a thing called work/life balance.... killing people with schedules will only serve to make miserable employees who in turn are less productive employees.
    -- Kim, the employees believe in you and believe that your heart is in the right place. That said, the people advising you are blowing smoke up your you-know-what. They have turned your great place to work into what feels like a dungeon on most days. That, combined with the state of the economy, is why the business has dropped. People are not happy on the campuses no matter what they tell you to your face. They are afraid to speak out in front of management. Talk to them one-on-one.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Great employees - lousy management

    Anonymous Employee (Former Employee)

    ProsHelping good students to be succesful. Working with some great employees who are motivated and driven to make UTI a great place for students. Benefits are OK, but not great. In some ways a fun enviroment to work, but not in all ways. Opportunities to do work outside of your "job description" (unfortunatly without any additional compensation, resources or respect)

    ConsUpper management talks the talk, but doesn't come close to walking the walk. I was treated with an unbearable amount of disrespect by senior management, after being a long time employee that went above & beyond to make UTI a better place. Very little direction from above. Low pay rates - I was one of the higher paid, non-management support staff, employees at the campus and I was paid about 25,000 / yr below area median income.Campus president squeezes every last drop of energy and enthusiasm out of employees without compensating or even respecting them for it. Lot's of management changes which leads to no direction - went through 5 department directors in 3 years & only 1 of them was any good. Admissions team is pushed to fill seats, wether the students belong there or not - this leads to frustration for the better students and the staff. Decisons come down from corporate office in AZ. without any idea of individual challenges faced at different campuses all over the country. This all leads to poor moral from the employees that actually have boots on the ground.

    Advice to Senior ManagementTreat lower level employees with the respect that they deserve. Just because someone is a director or campus president does not mean they are perfect or omniscient. Stop playing favoritsm game. Either stop putting yourselfs out as the best in class or start acting like you are.

    No, I would not recommend this company to a friend

Worked for UTI? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.