UTI Reviews

Updated June 25, 2015
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UTI CEO Kimberly J. McWaters
Kimberly J. McWaters
8 Ratings

Pros
  • The company provides a good work-life balance and leaders are encouraged to empower employees (in 4 reviews)

  • People at MMI are treated well and promotions ate based on merit and hard work (in 5 reviews)

Cons
  • Management has no clue about the real world of dealing with 17 and 18 year old young men (in 3 reviews)

  • Work/life balance does not exist (in 3 reviews)

More Pros and Cons

18 Employee Reviews

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  1. Helpful (1)

    Business Operations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Doesn't Recommend
    Negative Outlook

    I have been working at UTI full-time (More than 3 years)

    Pros

    If you believe in the importance of educating auto techs it's a good job.

    Cons

    Tuition too high Compensation 30% below industry Undervalued

    Advice to Management

    Get rid of all the VP's. You have more than companies 10 times your size. The work they do can be done by Directors and lower.


  2. Helpful (1)

    Forklift

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Non pros. Management racist. Horrible place to work.

    Cons

    The hours, the pay, no chance for advancement. Unsafe

    Advice to Management

    Get rid of the management team, and start over with a new team.


  3. Helpful (5)

    Best to Avoid a Failing Industry

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lisle, IL
    Current Employee - Anonymous Employee in Lisle, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at UTI full-time (More than 3 years)

    Pros

    Anyone considering a position with UTI needs to understand that this is a dying industry that has no long term potential. Externally, the events within the for-profit industry have weighed heavily on UTI and continue to degrade at its foundation. Student enrollment is a challenge and long are the days in which the halls have been packed with almost an overflow of new technicians preparing for a career. Coupled with continual investigations of the industry and the push by the government to provide free community college for all students, the future of UTI is in question. Internally, UTI is plagued by a culture of favoritism, outdated practices, and an inability to become financially viable. Over the past few years, reductions in force have become common place and some positions at the Lisle campus have remained vacant or have been eliminated. The benefit package has also been pillaged in an effort to balance the books. 401K matching has been eliminated. Tuition reimbursement has been discontinued. Employees were required to burn vacation time within a short period to get it “off the books”. Leadership will claim that the benefits offered are competitive for the industry, but that is a scripted illusion intended to entice new employees who fail to do their research. The financial challenges of the company may be acceptable if the culture of the campus was a positive and productive one. Infighting between departments and clichés is a constant. Negativity runs rampant across the halls and is a daily point of conversation at the water coolers. What makes this worse is that UTI likes to preach the word accountability, but in reality what they practice is a form of bullying. Employees who feed information to leadership are retained regardless of performance. Speaking of leadership, if one does accept a position with UTI Lisle, expect to quickly be warned about who not to cross. Staff lives in constant fear of certain leaders and will regularly play on that fear when dealing with other team members. What may be viewed as an insignificant occurrence by most organizations becomes a full blown fiasco at the Lisle campus. Lastly, one must understand the nature of the students who attend the school. While many of them face challenges outside of their control, this tends to result in an exceedingly high number of behavioral issues. Couple these issues with a company that is desperate to retain every student and the results are a formula for a very unpleasant work environment.

    Cons

    The only positive that can be said about UTI is that some of the people at the ground level are very pleasant to work with and extremely helpful. That said, the frequency of such individuals depends on the department and not common enough to justify working for the company.

    Advice to Management

    It would be foolish to believe that any message given to leadership would actually be heard. Any organization that would allow its instructors to use grossly outdated materials to teach financially challenged students is clearly out of touch and not an environment conducive to input or feedback. Really, these comments are for anyone who takes the time to read this review and is seriously considering a position with UTI. Needing a form of employment is understandable, and if UTI is the only available option, some choices need to be made regardless of opinions. That said, if there are other options available while considering a position with the company, it is advised to weigh in favor of them.


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  5. Helpful (1)

    License Coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - License Coordinator in Phoenix, AZ
    Former Employee - License Coordinator in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Good starting salary for a temp, great location, upscale office w coffee & tea provided.

    Cons

    Was told temp to hire, very limited training. Clicky, standoffish women makes you feel like you are back in high school with the "Mean Girls"!

    Advice to Management

    Look at the turnover in certain departments then investigate. Don't allow unprofessional behavior. Temps to hire should not be treated like dirt!


  6. UTI has lost it way

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Instructor
    Current Employee - Instructor
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at UTI full-time (More than 10 years)

    Pros

    Coworkers are always helpful and look out for each other. Working with students can be rewarding and fun. Seeing them get jobs in the automotive industry is also rewarding.

    Cons

    I don't know where to start when it comes to the downside of UTI. I have been an employee for over 12 Years. One of the first things an instructor has to get used to is the changing schedule. You could be on an am shift for three weeks and then get switched to a pm shift for another three weeks. You could also be on either shift for an extended time or switch around quite often. You will probably not get any advanced notice of your schedule until to or three days before you are switched. This schedule is difficult if you have a family. Health benefits have gradually disappeared over the last several years. The benefits are bottom of the barrel. You will pay close to $400.00 per month for a family plan which will get you one doctors visit a year. After that you pay until you reach a large deductable. We used to have a 401k that was matched by the company. They reduced the amount of the match, then they stopped matching. All of the things that got me to work at UTI have disappeared. There is nothing special about the job anymore. I am probably going back to run a shop for a friend of mine. His benefits are much better and my schedule will be one that doesn't change much. I really could keep going with the cons but I think the above is enough.

    Advice to Management

    I am not sure management has a good idea on what it will take to turn the business around and get more students to enroll. They have tried many things but nothing seems to work. So they must find ways to increase the bottom line which is to reduce spending and employee perks and benefits. this is not the way to grow a company long term.


  7. It's all downhill from here. Once the company went public was the beginning of the end.

    Former Employee - Anonymous Employee in Exton, PA
    Former Employee - Anonymous Employee in Exton, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    None. The company motto is "people, purpose, profit". It should be "profit, profit, profit". The dollar is all that matters. Students are dollar signs. Instructors are expendable.

    Cons

    No loyalty to employees. Employees routinely bullied by management. Known incidents of harassment and bullying never investigated, but swept under carpet. Wonder if CEO Kim Mc Waters knows what shameful things go on at the campuses.

    Advice to Management

    Refocus on what matters--educating these students. Reclaim what you can of your reputation. No one wants to hire UTI grads as their skills just aren't there.


  8. Accounting

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Specialist in Scottsdale, AZ
    Former Employee - Account Specialist in Scottsdale, AZ

    I worked at UTI full-time (More than 3 years)

    Pros

    Good pay, flexible working hours.

    Cons

    Horrible benefits, Managers do not trust their employees, instead of do their job they spent hours and hours monitor what their employee are doing.

    Advice to Management

    Get to know at least a little bit of what goes on in your campuses. There are managers conducting themselves in a way that is not in lined with the company's values or any company's values for that matter. Make sure leaders have the maturity, experience and credentials to carry out their job so that their conduct does not present a liability for your company. Management and upper level employees take the focus away from the student/family experience as well as any hope for a somewhat positive employee work-environment/experience. The focus is on negative office politics/practices, creating unnecessary policies, and placing blame/scapegoating the very employees who are implementing the policies/practices management and upper level employees put in place. Also please leave your offices for just a few minutes and actually speak to a student or parent and know how confusing, redundant, time consuming and burdensome it is to to get through administrative processes.


  9. Client Services

    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Services
    Current Employee - Client Services
    Doesn't Recommend
    Negative Outlook

    I have been working at UTI full-time (More than 3 years)

    Pros

    Great employees to work with

    Cons

    Poor Management and business structure


  10. Helpful (9)

    don't get comfortable with this company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Scottsdale, AZ
    Former Employee - Manager in Scottsdale, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at UTI full-time (More than 3 years)

    Pros

    everything starts out great - the people you work with are nice, friendly and hard working - upper management SAYS they want to hear input from the employees - SAYS they want to be on the list of best places to work - SAYS the benefits are top notch - SAYS the president and upper management know what they are doing. if you LOVE office politics, don't mind a regimented 'pecking order' where those one level above can (and do) abuse those on the rung below them; and can quickly figure out who the 'untouchables' are and become their friend, you will have a LONG run with this company - if not, then not. this company values the words 'yes boss' - 'you are SO right' - and 'i love it here, i'd rather be here than home eating cheesecake' far more than honesty and truthfulness.

    Cons

    about 8 months after you start you see the first 'rif' (reduction in force) and you say, bummer! in another year there is another rif, and some of the friends you've made are in it. before each rif they have you do one of the 'how are we doing' questionnaires that are anonymous (sure they are) so you can tell upper management how you love your job. this cycle continues until you are a couple months from having your 401k vest and then - yep, you guessed it - YOU are in a rif. i was middle management and in that position there is a lot of pressure - upper management has no concept of what the 'worker bees' do and the 'worker bees' NEED direction - unless you have or get an MBA or higher degree you can NOT get promoted - ironic since Ms McWaters only has a bachelors! office culture is similar to the armed forces - don't question orders - do exactly what you are told - and when it backfires, accept the criticism and blame. the leadership reminds me of a ship - one without a rudder, steering wheel or anyone in charge - and no way to shut down the engines. don't take my word for this - look at the stock price since they went public - it accurately reflects their 'shoot in the dark' leadership style

    Advice to Management

    find some way for everyone above director level to spend a week as an 'undercover boss' - LEARN from the experience - get off your golden thrones for a week and work in the trenches - where you have to come to work before 10 am and don't get to be late for and then sleep through meetings all day. stop telling your employees to BE happy and do SOMETHING to help them be happy - and no, i'm not talking about a once or twice a year 3 hour 'lunch' paid for by the company. come down from your perches high above the lowly throngs of employees you walk over every day and learn some of their names - maybe you'll be less likely to 'rif' them if you actually recognize them when they are not grovelling at your feet.


  11. Not Good at all.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Instructor in Norwood, MA
    Former Employee - Instructor in Norwood, MA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at UTI full-time (Less than a year)

    Pros

    Good pay, good environment for students, good labs.

    Cons

    The work atmosphere is intimidating once you learn that no one has your back, in fact you are just another target of the "In Crowd". You may know more about your subject than any one else in the building, but you must conform to their set ways of instruction, demonstrations and teaching. You become a robot teacher, at the mercy of the administration.

    Advice to Management

    Take off the handcuffs from the instructors and allow some freedom to add to the courses from experience. Back off from the stifling "political correctness" in the classroom and become real people in the classroom. Plus your product is less tha readily accepted in the field. Employers are less than happy with your graduates. I would not hire one fresh out of your school!



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