Glassdoor is your free inside look at UTI reviews and ratings — including employee satisfaction and approval rating for UTI CEO Kimberly J. McWaters. All 5 reviews posted anonymously by UTI employees.
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Kimberly J. McWaters
Former Employee – worked at UTI full-time for more than a year
Pros – Looks good on a resume, I guess. You will learn what "Corporate Culture" means, that's for sure. If you want to work for a company where you can be yourself? You might want to look elsewhere.
Cons – Incompetence and favoritism amongst management. Low morale. Low integrity. Middle management tells the veeps exactly what they want to hear and they don't probe any deeper.
Advice to Senior Management – Get a clue - there are folks who have next to no business in the positions they hold. You know who you are.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-03-20 01:42 PDT
2 people found this helpful
Former Employee – worked at UTI
Pros – Still believes in changing the world, especially at the campus level
Gives fair compensation and fair benefits (doesn't try to be the leader, but does attempt to be competitive)
Allows for negotiation in salary/vacation
Good people with lots of talent
Cons – Management does not have a firm grip on where the organization is going.
Regulatory environment is drawing focus away from what is right for the student
IT has not had strong/any management since I have been there making it difficult to know the right things to do. Limited strategy or understanding of what IT should accomplish.
IT is simply in dissarray with many, many unhappy people.
Advice to Senior Management – Find a strong technical (IT) senior leader with the backbone to do what is right for the organization. Allow that person to be the expert and listen to what they have to say.
Stop splitting focus between so many different initiatives. Find the 1 or 2 things that will fix it and focus everything on those things.
Be honest about who you are: Either get back to who say you are by putting Purpose and People before Profit OR be honest about being all about profit.
No, I would not recommend this company to a friend
2011-07-26 09:23 PDT
3 people found this helpful
Former Employee – worked at UTI
Pros – A company provides reasonable benefits. Many dedicated personnel for students.
Cons – The senior management lacks strategic thinking and always on fire fighting mode. Extremely poor communication from the top. Seldom communicate when top person is fired. Changes occur on the basis of knee-jerk rather than rationale. Chaging the world one life a time is company taking point. It is aimed for few selected.
Advice to Senior Management – Walk the talk. Don't say or promise when you cann't keep. Improve governance.
2010-09-20 09:10 PDT
Former Employee – worked at UTI full-time
Pros – Helping students
Pay before govt regulation was decent
Cons – Slavery hours 50 + many weekends.
Salaried salespeople
An environment of freedom with the student disappeared and was replaced with reading scripts
Working in a call center (see above)
Micro-managing that is filtered down from the higher ups, who have no idea how to effectively do your job
No collaboration on campus between departments, i. e. working with complete idiots in financial aid
No separation between pure selling and paperwork
No employee perks
Unprofessional attitudes/philosophies
Advice to Senior Management – Have all management read 'From Good to Great' and reorganize the organization.
Pay your supporting departments as well as Admissions so that they 'care' just as much about starting students as you do. $$$
Adopt one selling philosophy and invest in your Admissions staff nationwide
Stop expanding programs/locations and maximize the best asset you have, your employees.
2012-07-09 19:36 PDT
1 person found this helpful
Current Employee – been working at UTI
Pros – Reserved covered parking at no cost to the employees
Cons – In March 2011, the company relocated it's Home Office from North Phoenix (a somewhat convenient location with respect to their existing two Phoenix Campuses) to North Scottsdale (ridiculously inconvenient to their other local entities). Now, "...despite our best efforts, we’ve been unable to maintain or grow the student population commensurate with our budgeted staffing levels. ... and know that a reduction in our current staffing levels is necessary at some locations." Most specifically at the HO location.
Let the employment seeker beware!
Advice to Senior Management – "Changing business cycles require us to adapt accordingly, and we believe we have anticipated the current business realities through 2012."
Maybe you should bring in someone who can manage this business for the long term.
No, I would not recommend this company to a friend
2011-06-05 13:02 PDT
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No thanks – I'll just look around